Fellafeeds is a cloud-based customer feedback solution for small and midsize retail businesses, restaurants and spas. Key features include multi-channel feedback collection, survey management and trend analysis. Fellafeeds allows businesses to send promotional messages using WhatsApp, SMS and recall text messaging. It also lets users view content on Facebook and Google for promotions and to view feedback. Customers can earn loyalty points through customer referral programs and redeem points for goods and services. Feallafeeds lets users set up real-time negative feedback alerts to notify users of negative responses. In addition, it features retention scores that indicate the degree of customer satisfaction and their probability of recommending services to othe...