Freshdesk vs Survio

Freshdesk has 2358 reviews and a rating of 4.49 / 5 vs Survio which has 356 reviews and a rating of 4.5 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.49 / 5 (2,358)

4.50 / 5 (356)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

September 23, 2021

September 20, 2021

Pros/Cons

  • Pros

  • Le site a une très belle esthétique, il est bien traduit en Français et en Néerlandais ce qui rend son utilisation simple

  • It is easy to use, not expensive and a great support!

  • Cons

  • Software is perfect, It save me time. But prize is for me little bit much. But if I had to create all those graphs and do the evaluation, it would take me too much time.

  • Nothing, maybe that the logic rules structure is not in the free version of Survio.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos