# Glassbox vs Hotjar - 2026 Comparison - Software Advice > Glassbox vs Hotjar - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/customer-experience/glassbox-profile/vs/hotjar --- [Home](https://www.softwareadvice.com/) / [Web Analytics Software](https://www.softwareadvice.com/web-analytics/) / Glassbox vs Hotjar Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 10, 2026 # Glassbox vs. Hotjar: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 10, 2026 # Glassbox vs. Hotjar: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/customer-experience/glassbox-profile/) [Glassbox](https://www.softwareadvice.com/customer-experience/glassbox-profile/) 4.9 [(54)](https://www.softwareadvice.com/customer-experience/glassbox-profile/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Glassbox Based on 54 reviews - Top use case: Website Monitoring (81%) 100% of users recommend this product [](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) [Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) 4.6 [(542)](https://www.softwareadvice.com/website-monitoring/hotjar-profile/reviews/) Starting Price $39.00per month Free trial Free version Pros: - Heatmaps - User behavior analysis Cons: - Pricing - Feature limitations Who uses Hotjar Based on 542 reviews - Popular among: Small businesses - Most common industries: Professional Services (28%) and IT & Software Development (26%) - Top use cases: Heatmap (20%), Website Monitoring (12%) and Customer Experience (10%) 84% of users recommend this product [](https://www.softwareadvice.com/customer-experience/glassbox-profile/) Glassbox 4.9 [(54)](https://www.softwareadvice.com/customer-experience/glassbox-profile/reviews/) [](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) Hotjar 4.6 [(542)](https://www.softwareadvice.com/website-monitoring/hotjar-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.9 Based on 54 reviews Ease of use 4.9 Value for money 4.9 Customer support 4.9 Functionality 4.9 4.6 Based on 542 reviews Ease of use 4.6 Value for money 4.4 Customer support 4.5 Functionality 4.5 ## User interface * * * ## Key features Features selected based on 596 reviews from Web Analytics * * * Activity Dashboard 4.9 Data Visualization 4.9 Heatmaps N/A Real-Time Analytics N/A Real-Time Notifications 4.5 Reporting & Statistics N/A Activity Dashboard N/A Data Visualization 4.4 Heatmaps 4.6 Real-Time Analytics 5.0 Real-Time Notifications N/A Reporting & Statistics 4.3 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Google Analytics 360Not enough reviews ](https://www.softwareadvice.com/bi/google-analytics-profile/)[ Adobe AnalyticsNot enough reviews ](https://www.softwareadvice.com/marketing/adobe-analytics-profile/) [ HubSpot Marketing HubNot enough reviews ](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/)[ SegmentNot enough reviews ](https://www.softwareadvice.com/product-data-management/segment-profile/)[ ZapierNot enough reviews ](https://www.softwareadvice.com/cloud-management/zapier-profile/) ## Reviews * * * DD Darwin D.Product Manager Information Technology and Services, 1001-5000 employees "From this wealth of data Glassbox is able to analyze the friction points in our app and point me as a product owner to where I should be focusing my time." Jul 26, 2023 NL natasha l.UX DesignerRetail, 501-1000 employees "The interface is sometimes quite confusing, as there is a lot of hoops to jump through to get desired data." Nov 29, 2023 Sarah F.Marketing TechnologistEducation Management, 5001-10000 employees "We also utilized the recording feature which helped us uncover at least one bug in the checkout process." May 15, 2026 OQ Orion Q.Head of MarketingTelecommunications, 11-50 employees "I have used many iterations of hot jar over the years and I like to use it (my initial go to for website behaviour review) but it still feels less smooth to use than one would expect." Jun 3, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Contentsquare vs Glassbox](https://www.softwareadvice.com/customer-experience/contentsquare-profile/vs/glassbox/)[Fullstory vs Glassbox](https://www.softwareadvice.com/customer-experience/fullstory-profile/vs/glassbox/)[Lucky Orange vs Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/vs/lucky-orange/)[Microsoft Clarity vs Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/vs/microsoft-clarity/)