Grade.us
Grade.us
About Grade.us
Grade.us is a cloud-based review and reputation management solution designed for businesses of all sizes. It offers feedback collection, multi-channel management and campaign management within a suite.
Users can collect customer reviews from multiple channels such as emails and SMS campaigns. The software also offers review management, which allows users to create drip campaigns for review acquisition. Review streamlining lets users select and publish reviews on social media sites. The product also offers integration with Wordpress.
Review reporting tools allow users to track recently published reviews on third-party websites. Users can also create customized reports on campaign performance, such as click-through and conversion rates.
Grade.us is available in three d...
Awards and Recognition
FrontRunner 2021
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
Grade.us Pricing
Solo Plan: For single location business owners and marketers starting to invest in their online reputation management. Starting at $110/month (includes 1 seat). Professional Plan: For Individual Marketers and Consultants. Starting at $180/month or $162/mo paid annually (includes 3 profiles - additional profiles at $60/month). Agency Plan: For Local Agencies, SEOs and Other Resellers. Starting at $400/month or $360/mo paid annually (includes 10 seats - additional seats start at $40/month). Partner/Enterprise: For Larger Agencies, Franchises and Brands. Starting at $2500/month or $2250/mo paid annually (includes 100 seats - additional seats start at $25/month).
Starting price:
$110.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Grade.us
1 - 5 of 240 Reviews
Leslie
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2019
Great for agencies
PROS
I really liked Grade.Us and used it for over a year. It was simple to set up and to use.
CONSThe cost was a little on the high side. But it has all the bells and whistles that other services don't have so it is worth the cost.
Brandon
Verified reviewer
Consumer Services, 201-500 employees
Used daily for less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
We like having GradeUs in our toolbelt but it's a little pricey for the features.
Great tool but for the price, isn't extremely innovative. Seems easily duplicated so they're going to face some stiff competition.
PROSBeing able to manage reviews in one place is amazing and the tools to collect reviews are pretty powerful.
CONSThis is a convenience tool, not a tool you can't live without. You can do everything you can do with GradeUs in other tools. GradeUs just brings features together. It saves us some time but doesn't provide overwhelming innovation for the price.
Ferhan
Management Consulting, 2-10 employees
Used daily for less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed April 2020
GRADEUS WILL DOUBLE FEES WITHOUT NOTICE AND REFERENCE TERMS NEVER AGREED UPON
My time with Gradeus was good until they doubled my license fees with 1 months notice. I run a SaaS platform built on their platform and doubling my fees destroyed any margins I had. I asked them to refund my fees I paid for renewal for white labeling my dashboard 1 month prior, since they doubled my license fees and made it impossible for me to continue. They refused stating that their terms don't allow them to refund dashboard fees... (even though these terms were new and I never agreed to it) Very shady practices.
PROSTheir pricing was good. Their API's were decent. They had good review site coverage.
CONSThe dashboard UI is old Their zapier was limited They don't provide support for their API They will double your license fees without any notice They created new terms and not notify you .
Reason for choosing Grade.us
Their white label solution
Lee'Ann
Verified reviewer
Marketing and Advertising, 2-10 employees
Used more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2018
Good value for the service
It was ok, I ended up cancelling it after a few years to upgrade to another platform.
PROSI used this for a couple of years for my clients. The pros were the cost compared to other review platforms, and it was pretty easy to set up a drip campaign as well as set up the landing page for a client.
CONSWhat I disliked is that the landing pages were not found in search results, nor did the reviews show up on the knowledge panel on Google like other review sites do. The landing pages could have been a little more functional and robust as well.
Trevor
Verified reviewer
Used weekly for more than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Nice, simple yet powerful solution for reputation management.
It allows you to manage your reputation with very little effort.
PROSThe solution is designed to basically do everything for you, you just need to answer a couple of questions and you are off to the races!
CONSIt doesn't have every single review site included yet! LOL Actually I can't think of any cons at the moment.
