Hotjar vs Alchemer

Hotjar has 361 reviews and a rating of 4.66 / 5 vs Alchemer which has 272 reviews and a rating of 4.50 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.66 / 5 (361)

4.50 / 5 (272)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

January 13, 2021

October 20, 2020

Pros/Cons

  • Pros

  • The tracking is amazing. The tool is very easy to use. The price is reasonable.

  • I love how simple it makes things, the user interface is clean.

  • Cons

  • There is not much to dislike about this platform, unfortunately you have to pay for some features, however, bear in mind that you can get some phenomenal insights.

  • The interface is a little cluttered at times, but this is a minor criticism as there are lots of features contained here!

  • Pros

  • Super easy to use and navigate. Love the design features.

  • Lots of features, Customizable, Great support.

  • Cons

  • The price isn't that cheap, that's the only complaint I have, but it's a great tool overall.

  • Minor cons: - data prepopulation is somewhat limited in rows - interface should be a little lighter and faster - reporting has some customization but could be better

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux