JourneyLabs
About JourneyLabs
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Most Helpful Reviews for JourneyLabs
3 Reviews
Anthony
Research, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Journey Labs and mental health research
We use Journey Labs for improving mental health care and collecting research data on adolescents with psychiatric and substance use disorders
PROSThe ability to customize the program for patients of all ages. Customer support services are excellent and the team is open to innovating and developing new applications specific to research needs.
CONSThe onboarding process for patients is still evolving but still more time intensive than optimal
Reason for choosing JourneyLabs
Strong interest and support from the Journey Labs team in both contributing to population wide mental health as well as continuous quality improvement.
Megan
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Great product
stellar.
PROSResponsive developers, intuitive platform
CONSworked with them on development - so it was a work in progress at the beginning
Damian
Entertainment, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Unique platform for niche
Adapted when our use case changed. Support team helped with most of it
CONSSlight learning curve, but support team helped mitigate it and set us up well