Locobuzz
About Locobuzz
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Most Helpful Reviews for Locobuzz
1 - 5 of 42 Reviews
Sumeet
Verified reviewer
Gambling & Casinos, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Best ORM Platform
It's very good for us as app company we got to know about our competitors
PROSTicketing auto conversion from the social media negative comments
CONSAuto replies not able to see the comments on actual comments
Reason for choosing Locobuzz
Deep analysis of the market and competitors also giving the good
Vendor Response
Hi Sumeet! Thank you for taking the time to review Locobuzz! Our team hugely appreciates it as we value your feedback highly. We're working on improving our products and services and will continue to serve you better into the future. Regards, Team Locobuzz
Replied June 2021
monika
Marketing and Advertising, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
User Friendly and data enriched tool for customer study
We are using Locobuzz for our response management, competition analysis, category listening and to be updated about digital chatter of other competitors.
PROSIts customization option as per requirement, Real time visualization, Reporting, data extraction and its DIY dashboards for the ease, understanding the digital chatter across all platforms with easy and clean reports, very cooperative staff and hardworking agents.
CONSInfluencer stream can be more streamlined, e commerce listening
Reason for choosing Locobuzz
easy to use, competition analysis is easy to do, brand track along with the other brands , customizable reports and they are even open for e commerce listening and integration of GA is the added advantage.
Johnson
Marketing and Advertising, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed October 2019
Can be much better!
It's plain ok. Not to graet
PROSOne of the first companies to adopt command center setup in India. The UI/UX was the best at that time and functionality was spot on for times 5 years ago
CONSWhile other industry leaders have constantly developed, Locobuzz is slow in it's updates. The tool seems outdated and the sentiment mapping is currently at the worst in the industry. Moreover, too many complicated issues. They do not even have a unibox setup
Rachita
Marketing and Advertising, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
One of the best tools
ORM is very convenient to use through LocoBuzz. I've also used the tool for listening and it is really efficient and helpful.
PROSORM is very convenient to use through LocoBuzz. I've also used the tool for listening and it is really efficient and helpful.
CONSOverall experience has been good. No cons as such.
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
ORM Done Right!
The team is very responsive. They try to keep new updates on the software and have various services that can bring a significant change in overall customer experience.
PROSLocobuzz as tool is a good platform for social listening and addressing customer issues. The software covers not only social media but also allows to scan the larger digital space. It integrates smoothly into your CRM systems and helps to build the response process efficiently. This is a big differentiation as a marketer.
CONSThe ride has been smooth over last 2 years
Reason for choosing Locobuzz
Overall costs, features and willingness to integrate and customize to our needs.
