Medallia

SoGoSurvey

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Ratings & Reviews

Overall Rating

4.43 / 5 (23)

4.70 / 5 (620)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

December 11, 2019

May 15, 2020

Pros/Cons

  • Pros

  • This is a great program to gain customers feedback from their experiences. We can also respond within this program as well!!

  • Lot's of information given when looking at surveys, very helpful

  • Cons

  • Thumbs up functionality - if a user responds to a text with a "stop" message it automatically registers as a thumbs down, which is not always representative of their experience.

  • There are not many cons to this as it is a basic system where customers can share their feedback with us.

  • Pros

  • It is extremely user friendly. Wizard feature is quite helpful. I am using this online tool for over few years. Never had a problem accessing it.

  • Cost-friendly Wide range of features Great customer service

  • Cons

  • This software is good overall. Only thing is that i found the navigation little not user friendly which can be improved.

  • The basic free option is a bit limited, for the rest, it seems an excellent tool for consultation.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots