Supported Operating System(s):Web browser (OS agnostic)
OdinAnswers is a cloud-based platform that helps enterprises process data from any source to understand the impact of customer experience on business metrics. It comes with an OdinExplore tool, which lets users discover trends by analyzing data and text metrics from surveys, reviews or ratings call center transcripts, customer emails and more.
Businesses can utilize OdinAnswers to run experiments and compare customer segments, products, and markets to gain insights into the context and perspective. It provides demographic data on customer experience and connects user feedback with metrics impacting business growth.
OdinAnswers comes with an application programming interface (API), which allows businesses to modify the sys...
1 Reviews of OdinAnswers
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Time Used: Less than 12 months
Review Source: Capterra
Value for money
By far the best tool to properly analyze survey data
I use this to provide me key driver analysis for the concepts I am testing. It lets me measure what matters most to consumers and my clients love the visualizations and representative quotes.