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Pointerpro
Pointerpro
Pointerpro is your platform to easily create assessments that allow your respondents to download personalized reports immediately. The innovative tool allows you to provide users with tailored advice at scale. This allows everyone...Read more about Pointerpro
Zendesk Suite
Zendesk Suite
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features an...Read more about Zendesk Suite
HappyOrNot
HappyOrNot
HappyOrNot is an easy-to-use, engaging customer feedback solution that helps companies optimize their operations based on real-time, high-volume data. Our solution is made up of three core elements: HappyOrNot Smileys, Analytics, ...Read more about HappyOrNot
Mailchimp
Mailchimp
Mailchimp is a web-based marketing automation service with millions of users worldwide. The application allows users to share newsletters on various social networks and track customer engagements. The application provides tools to...Read more about Mailchimp
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SurveyMonkey
SurveyMonkey
SurveyMonkey is a cloud-based survey tool that helps users create, send and analyze surveys. Users can email surveys to respondents and post them on their websites and social media profiles to increase response rate. Users can run...Read more about SurveyMonkey
Zoho CRM
Zoho CRM
Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and marketing automation tools with helpdesk, analytics and customer support functions. Zoho CRM helps users respo...Read more about Zoho CRM
Vantage Circle
Vantage Circle
Vantage Circle is an award-winning employee engagement and recognition platform. We help HR professionals drive Holistic Employee Engagement through our products, namely, Rewards and Recognition, Feedback, Exclusive Perks, and Cor...Read more about Vantage Circle
Hootsuite
Hootsuite
Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and ma...Read more about Hootsuite
Freshdesk
Freshdesk
Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat, soc...Read more about Freshdesk
Pipedrive
Pipedrive
Pipedrive is a web-based Sales CRM and pipeline management solution that enables businesses to plan their sales activities and monitor deals. Built using activity-based selling methodology, Pipedrive streamlines every action invol...Read more about Pipedrive
Zoho Desk
Zoho Desk
Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report creat...Read more about Zoho Desk
Jotform
Jotform
Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job application...Read more about Jotform
LiveAgent
LiveAgent
LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application, ticket management, online self-service portals, and change and license management, all...Read more about LiveAgent
Miro
Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Miro enables distributed teams to come together to synthesize information, clarify complex idea...Read more about Miro
FiveStars
FiveStars
Looking for a better way to acquire new customers and retain existing ones? Fivestars works with over 14,000 businesses across the United States and Canada to drive new shoppers into your storefront and returning 2x more than an a...Read more about FiveStars
Trustpilot
Trustpilot
Trustpilot is a customer experience management solution that helps businesses send review invitations, share reviews, manage ratings, track feedback and more on a centralized platform. It allows administrators to configure rules t...Read more about Trustpilot
Intercom
Intercom
Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future whe...Read more about Intercom
SurveyLegend
SurveyLegend
SurveyLegend is a cloud-based survey solution for individuals and businesses of all sizes. The solution enables users to create mobile-friendly surveys, manage survey questionnaires, customize questions and track responses. S...Read more about SurveyLegend
TeamSupport
TeamSupport
TeamSupport is a robust customer support solution designed to improve customer satisfaction, simplify workflows, and make agents’ lives easier. We empower teams of all sizes to consolidate channels, shorten time to resolution, col...Read more about TeamSupport
Bitrix24
Bitrix24
Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and m...Read more about Bitrix24
Typeform
Typeform
Typeform is an interactive data collection tool that lets you create forms, surveys, and quizzes that people enjoy answering. By asking questions one at a time, you get more thoughtful responses and higher completion rates. Plus, ...Read more about Typeform
Sogolytics
Sogolytics
Transform your organization's customer experience with the SoGoCX platform. Meet customers where they are in their journey, pinpoint weaknesses, identify opportunities, and take action. With comprehensive analytical power at your ...Read more about Sogolytics
Marketo Engage
Marketo Engage
Adobe Marketo Engage is as a centralized marketing hub for orchestration and execution of cross channel campaigns to acquire, engage, nurture, expand and retain customers, throughout complex buying journeys. Marketo Engage facilit...Read more about Marketo Engage
EngageBay CRM
EngageBay CRM
EngageBay is an integrated marketing, sales, support and CRM solution designed to help small to midsize enterprises acquire, engage and convert website visitors into customers. The cloud-based platform lets businesses use marketin...Read more about EngageBay CRM
Userlike
Userlike
Userlike is the leading software for live chat and customer messaging in Germany that offers businesses a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger, SMS and more. From here, all me...Read more about Userlike
Birdeye
Birdeye
Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with custo...Read more about Birdeye
Sprout Social
Sprout Social
Sprout Social is a cloud-based social media management solution that caters to businesses of all sizes and helps them to manage their audience interactions and marketing routines. Key features include automated publishing, convers...Read more about Sprout Social
NICE CXone
NICE CXone
Organizations around the world are striving to deliver the ultimate customer experience, strengthen brand value, and boost efficiency. NICE CXone empowers brands to achieve these objectives on one interaction-centric platform with...Read more about NICE CXone
Survio
Survio
Survio is an online solution designed to help businesses create customizable surveys using in-built templates with various content, layout and style types. It enables employees to distribute surveys and capture results in various ...Read more about Survio
Hotjar
Hotjar
Hotjar is an all-in-one digital experience insights platform. It’s all the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Get to know your users at every step o...Read more about Hotjar
Podium
Podium
Podium's lead conversion platform helps businesses attract more leads, convert them faster, and keep their customers coming back–all in a single, easy-to-use platform, powered by AI. Podium's plans are built to help your busines...Read more about Podium
Thryv
Thryv
Thryv is an all-in-one business management solution designed to help small businesses with essential business functions. With Thryv, business owners can expand their online presence, improve any customer relationship, and streamli...Read more about Thryv
Weave
Weave
Weave is the all-in-one customer communication and engagement platform for small- and medium-sized businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer jour...Read more about Weave
Five9
Five9
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, emai...Read more about Five9
Tidio
Tidio
Tidio Chat is a cloud-based live chat platform suitable for integration into any company’s website. It includes a customizable interface that lets companies make the live chat interface match the look and feel of existing online a...Read more about Tidio
Twilio
Twilio
Twilio is the worlds leading cloud communications platform that enables businesses to build, scale, and operate their own customized communication solutions. The platform is designed to be customizable and easy to use, which means...Read more about Twilio
Zoho Survey
Zoho Survey
Zoho Survey is a cloud-based 360-degree feedback surveying solution that caters to small, midsize and large organizations. The solution offers templates and a library of questions to create custom surveys. Survey creators can also...Read more about Zoho Survey
Yotpo
Yotpo
Yotpo is a cloud-based content marketing platform for e-commerce businesses that enables users to collect user-generated content and use the content to build a brand and manage the customer experience. The integrated solution lets...Read more about Yotpo
Swell
Swell
Swell makes it easy for local businesses to gain visibility into their customers' experience by taking the complexity out of it. By enabling businesses to gather real-time feedback, online reviews, customer satisfaction surveys an...Read more about Swell
Broadly
Broadly
Broadly is a reputation management solution that helps businesses in automotive, construction, medicine and other industries streamline operations related to lead capture, mobile payments and feedback collection. It provides a bui...Read more about Broadly
Alchemer
Alchemer
Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and empl...Read more about Alchemer
Nicereply
Nicereply
Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES & NPS surveys from Nicereply to increase the volume of insights you receive. Set up once, collect forever. Nicer...Read more about Nicereply
Front
Front
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the...Read more about Front
Grade.us
Grade.us
Grade.us is a cloud-based review and reputation management solution designed for businesses of all sizes. It offers feedback collection, multi-channel management and campaign management within a suite. Users can collect customer ...Read more about Grade.us
Influitive
Influitive
Influitive is an engagement and advocacy software that helps organizations manage a group of "on-demand" advocates. Influitive AdvocateHub’s features include engagement of advocates with targets and interactive challenges, ex...Read more about Influitive
Customer Frontlines
Customer Frontlines
Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor customer interactions and forecast purchase behavior. Its key features include net promoter score (NPS)...Read more about Customer Frontlines
SAP Customer Experience
SAP Customer Experience
SAP Customer Experience is a cloud-based customer relationship management solution that helps small and mid-size businesses manage communication and interactions with existing and potential customers. It helps businesses to manage...Read more about SAP Customer Experience
forms.app
forms.app
forms.app is an online survey builder designed to help businesses create contact, registration, sales order and customer feedback forms using customizable templates. It enables organizations to add product lists in web forms, embe...Read more about forms.app
Yonyx
Yonyx
Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage interactive guides for technical support, telemarketing, lead qualification, compliance and other processes. The platf...Read more about Yonyx
Genesys Cloud CX
Genesys Cloud CX
Genesys Cloud CX™ cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so you have actionable insights to address customers problems with ease on any channel, at any...Read more about Genesys Cloud CX
Solutionreach
Solutionreach
For 23 years, Solutionreach has been helping vision, dental, and medical organizations of all sizes implement technology that supports practice-wide efficiency and revenue growth with flexible patient communications and office ope...Read more about Solutionreach
KnowledgeOwl
KnowledgeOwl
KnowledgeOwl is a cloud-based knowledge management solution that is suitable for businesses of all sizes. It is industry agnostic and is most useful to human resources (HR) and customer service departments. Core features include k...Read more about KnowledgeOwl
Pendo
Pendo
Pendo is a product management solution that helps businesses in educational technology, healthcare and financial services streamline operations related to customer retention, user onboarding, product planning and more. It enables ...Read more about Pendo
Drift
Drift
Drift is a cloud-based solution designed to help businesses automate sales processes by adding live chat windows to websites for increased customer experience and loyalty. Key features include chatbots, geo-targeting, offline acce...Read more about Drift
Lucky Orange
Lucky Orange
Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors using heatmaps, dashboards, live chat, polls and more. Administrators can gain insights into problematic areas wit...Read more about Lucky Orange
NiceJob
NiceJob
NiceJob is a cloud-based reputation management solution that helps organizations manage reviews, referrals and sales. Key features include emailed review invitations, review reminders, reputation monitoring, website integration, S...Read more about NiceJob
RingCentral Contact Center
RingCentral Contact Center
RingCentral's leading cloud contact center offers skill-based routing, agent management, real-time insights, and more to empower your employees to deliver better customer experiences. With the right tools, your agents can meet you...Read more about RingCentral Contact Center
Reputation
Reputation
Reputation.com is a SaaS solution that helps large enterprises collect, respond and manage customer feedback across multiple channels. The platform lets users gain a 360-degree view of the brand's online reputation and improve cus...Read more about Reputation
JustCall
JustCall
JustCall is a powerful AI-driven customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, seamlessly integrating...Read more about JustCall
Vivantio
Vivantio
Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Suppor...Read more about Vivantio
Startquestion
Startquestion
Startquestion is a professional survey software designed to help businesses of all sizes, freelancers, nonprofits, educational institutions and more create online questionnaires for researching employees, clients and community. Ke...Read more about Startquestion
ReviewTrackers
ReviewTrackers
ReviewTrackers is a cloud-based reputation and review management solution designed for companies of all sizes. Key features include review collection, monitoring, alerts, competitor tracking, performance analytics, review widgets,...Read more about ReviewTrackers
CardBoard
CardBoard
Cardboard is a collaboration solution suitable for businesses of all sizes across various industry verticals. Features include a kanban-style activity dashboard, content import and export tools, invites for remote team members and...Read more about CardBoard
Kayako
Kayako
Kayako is a cloud-based customer support platform that integrates various support channels such as email, live chat and phone calls. This integration helps users manage multi-channel customer support and assists with internal and ...Read more about Kayako
livepro
livepro
livepro is a purpose-built cloud knowledge management platform for staff, customers, and partners. livepro offers the ability to view business knowledge as decision trees and process guidance, as well as articles. Everyone in the ...Read more about livepro
TapMango
TapMango
TapMango is a cloud-based customer loyalty platform that assists retail stores and restaurants with rewards and promotions management. Key features include customer experience management, survey creation, mobile ordering and vouch...Read more about TapMango
Kommo
Kommo
Kommo is a multifunctional CRM that excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. All major messenger platforms are supported. You can create your own chatbot...Read more about Kommo
LeadSquared
LeadSquared
LeadSquared is a cloud-based marketing automation and customer relationship management (CRM) solution for businesses of all sizes. It serves clients in industries such as finance, e-commerce, education, health and wellness, market...Read more about LeadSquared
Zoho Creator
Zoho Creator
Zoho Creator is an all-in-one low-code application development software platform that is designed to help businesses digitize their business operations without the hassle of traditional development. The solution enables profession...Read more about Zoho Creator
Productboard
Productboard
Productboard is the customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build ne...Read more about Productboard
CheckMarket
CheckMarket
CheckMarket is a cloud-based survey tool that caters to small, midsize and large enterprises, as well as government agencies. Primary features include survey creation, distribution channel management, reporting, user notification...Read more about CheckMarket
GetMoreReviews
GetMoreReviews
GetMoreReviews is a cloud-based reputation management solution that helps businesses of all sizes manage and generate reviews of the customers across the web. It allows users to maintain brand value by receiving alerts on negative...Read more about GetMoreReviews
LeadsRx
LeadsRx
LeadsRx is a cloud-based marketing attribution and multi-touch attribution solution for mid to large-size enterprises. It allows companies to monitor and analyze their marketing efforts to see how they impact revenue. LeadsRx offe...Read more about LeadsRx
Bookafy
Bookafy
Bookafy has one of the most robust feature sets in the market. From a complete white label version for resellers and enterprise clients, to an out-of-the-box solution that supports 32 languages in 180 countries. Try Bookafy today!...Read more about Bookafy
Smartlook
Smartlook
Smartlook is a cloud- and mobile-based quantitative analytics solution that helps businesses of all sizes with user behavior and insights. Smartlook answers the ‘what’ and ‘why’ behind every user action. Primary featur...Read more about Smartlook
UJET
UJET
UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers both voice and chat channels for customers to reach their support agents. Users can connect with agents...Read more about UJET
Calabrio ONE
Calabrio ONE
Calabrio ONE is a workforce performance software that helps contact centers work smarter, faster, and better. The true-cloud platform integrates workforce optimization, agent engagement, and business intelligence into one suite. K...Read more about Calabrio ONE
Ignition
Ignition
Ignition is the leading revenue generation platform for accounting and professional services businesses to spark greater efficiency and profitability. Reclaim time, profitability and cash flow with Ignition by automating proposa...Read more about Ignition
OnceHub
OnceHub
OnceHub helps organizations big and small to fast-track sales and streamline service delivery with appointment scheduling and digital engagement solutions that adapt to their customers’ preferences in real time. Formerly known a...Read more about OnceHub
ChurnZero
ChurnZero
ChurnZero is a cloud-based customer success management platform, which helps subscription businesses to understand their product reception among customers, predict the likelihood of subscription renewals and automate the processes...Read more about ChurnZero
UserTesting
UserTesting
UserTesting is a customer experience platform that helps businesses create tests to collect feedback about launched products and marketing operations. It enables professionals to build custom tests using a drag-and-drop interface,...Read more about UserTesting
Gladly
Gladly
Gladly is a customer service platform for B2C companies to maximize the lifetime value of their customers. Rated the easiest-to-use help desk software, Gladly is an all-in-one platform for agents to respond to customers across all...Read more about Gladly
Medallia Concierge
Medallia Concierge
Zingle is a cloud-based SMS messaging platform that allows users to communicate with their customers via text message and other mobile messaging channels. It is suitable for businesses of all sizes. Key features include conta...Read more about Medallia Concierge
SurveyMonkey Enterprise
SurveyMonkey Enterprise
SurveyMonkey Enterprise is a 360-degree feedback solution designed to help businesses in education, healthcare, IT and other sectors conduct surveys to collect feedback. The GDPR and HIPAA compliant platform enables teams to encry...Read more about SurveyMonkey Enterprise
Creatio CRM
Creatio CRM
Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales and Service), indus...Read more about Creatio CRM
Contentsquare
Contentsquare
Contentsquare is for brands who offer products or services on websites or apps and are interested in offering an extraordinary experience to increase digital customer engagement, conversions and revenue. Our cloud-based digital e...Read more about Contentsquare
DiscoverText
DiscoverText
DiscoverText is a cloud-based text analysis tool that helps legal, consumer services, education, government and other sectors gain insights into information from various sources including emails, text files, Facebook, Twitter and ...Read more about DiscoverText
SurveySparrow
SurveySparrow
SurveySparrow is a cloud-based customer experience solution that enables businesses of all sizes to create engaging feedback surveys. It comes with a centralized dashboard, which allows users to import contacts and organize them i...Read more about SurveySparrow
TeamSupport Messaging & Live Chat
TeamSupport Messaging & Live Chat
TeamSupport's Messaging & Live Chat leverages the power of connection to unify your support, sales, and marketing teams in addition to your customer experience. With powerful auto-routing tools, AI-powered chatbots, omnichannel ...Read more about TeamSupport Messaging & Live Chat
Preferred Patron Loyalty
Preferred Patron Loyalty
Preferred Patron is a customer loyalty management solution designed for companies of all sizes that offers incentive promotions, visitor loyalty management, multi-channel marketing and gift card management functionalities within a...Read more about Preferred Patron Loyalty
Bright Pattern
Bright Pattern
Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service including inbound and outbound voice, email, chat, and social media. Bright Pattern scales from 5 to 10,000 concur...Read more about Bright Pattern
Oktopost
Oktopost
Oktopost enables B2B marketing teams to amplify their brand on social media and measure the real impact of social on the business. Oktopost's social media management, social listening, and employee advocacy solutions are built for...Read more about Oktopost
Nextiva Contact Center
Nextiva Contact Center
Create more powerful customer experiences while reducing cost and complexity so you can grow your customer relationships, empower your agents, and delight your customers. Serve customers where they are and when they want with tr...Read more about Nextiva Contact Center
AskNicely
AskNicely
AskNicely is a cloud-based online survey software that helps businesses create surveys and collect feedback in real time based on Net Promoter Score (NPS). Key features include live reports, real-time leaderboards, text analytics,...Read more about AskNicely
Crewhu
Crewhu
Crewhu is a customer feedback and employee recognition software designed to help businesses improve online reputation and gamify various metrics. Key features include activity tracking, negative feedback management, performance me...Read more about Crewhu
facelift
facelift
Facelift is a cloud-based social media marketing solution that helps businesses automate processes for publishing content across digital channels to increase customer engagement. Key features include contact management, post sched...Read more about facelift
Faveo Helpdesk
Faveo Helpdesk
Faveo Helpdesk is a cloud-based help desk solution that caters to startups and small to mid-size businesses. Key features include a buildable knowledge base and a built-in search option. Faveo allows users to build their own ...Read more about Faveo Helpdesk
Kangaroo
Kangaroo
Kangaroo is a cloud-based loyalty and marketing management platform designed for retail businesses of all sizes that offers membership management, corporate memberships, gift cards, loyalty management, and analytics within a suite...Read more about Kangaroo
Kenect
Kenect
Kenect is a cloud-based reputation management solution, which enables organizations of all sizes to engage with clients, capture payments and generate leads and reviews via text messages. Kenect helps marketing professionals pre...Read more about Kenect
Lifesize
Lifesize
Lifesize is a cloud-based collaboration solution designed to help businesses connect with their workforce and external partners. It offers audio, web and video conferencing capabilities to conduct virtual meetings and make online ...Read more about Lifesize
Chekkit
Chekkit
Chekkit is a cloud-based reputation management solution that caters to service-oriented businesses such as dentists, chiropractors, brokers and more. Key features include campaign management, response management, review monitoring...Read more about Chekkit
Sprinklr
Sprinklr
Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers social experience core, content marketing, social media management, paid advertising, website management (first-part...Read more about Sprinklr
Thought Industries
Thought Industries
Thought Industries offers a cloud-based customer training platform designed to suit the needs of business across multiple industries including software, manufacturing, professional training, continued education, continued medical ...Read more about Thought Industries
UXPressia
UXPressia
Uxpressia is a cloud-based customer experience management solution designed to help small to large businesses design customer journeys maps, personas and impact maps on a centralized platform. It allows users to gain insights into...Read more about UXPressia
Centercode
Centercode
The Centercode Platform transforms how you collect and analyze pre-release customer feedback. Our delta testing system uses intelligent technology like plug-and-play project planning, engagement automation, and smart reporting to ...Read more about Centercode
Whatfix
Whatfix
Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time gui...Read more about Whatfix
Pingdom
Pingdom
SolarWinds ® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution, combining synthetic and real user monitoring (RUM) for ultimate visibility and enhanced troubleshooting in a single pane of gla...Read more about Pingdom
Collaboard
Collaboard
Colllaboard is a collaborative online whiteboard software from Switzerland. It offers a new way of more creative and interactive collaboration in online meetings and workshops, because "Great minds think together". In Collaboard ...Read more about Collaboard
Zipteams
Zipteams
Using our conversational intelligence analytics combined with smart meeting rooms, Zipteams helps sales teams make smarter decisions and complete transactions quickly. Real-time support nudges and allows managers to effortlessly t...Read more about Zipteams
Userback
Userback
Introducing Userback, the leading user research platform crafted for small teams aiming to understand users and improve product development. Userback empowers you to collect feedback enriched with visuals and metadata, offering ...Read more about Userback
Segment
Segment
Segment is a customer data management platform that can collect and control customer data from mobile and web apps to provide a comprehensive data toolkit for marketing, product, and engineering teams. With Segment, teams can easi...Read more about Segment
UserVoice
UserVoice
UserVoice is a product feedback management solution that collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback for product teams. With a customizable feedback portal, in-a...Read more about UserVoice
LoopedIn
LoopedIn
LoopedIn is a product management software designed to help eCommerce businesses, bloggers and marketing teams collect customers’ feedback, plan roadmaps and announce updates. The platform enables administrators to receive votes on...Read more about LoopedIn
Empuls
Empuls
Xoxoday Empuls is a cloud-based collaboration solution designed to help organizations of all sizes manage processes related to workforce motivation, employee empowerment and engagement. Empuls facilitates collaboration amongst emp...Read more about Empuls
Qwary
Qwary
Qwary is a market research software designed to help businesses in the healthcare, education, hospitality, retail and other sectors share surveys to collect feedback. The platform enables managers to utilize built-in templates and...Read more about Qwary
AiTrillion
AiTrillion
AiTrillion is an all-in-one marketing automation platform to boost the impact of eCommerce marketing across the entire customer lifecycle by leveraging user data, automation, AI/ML, and personalized techniques. This platform is de...Read more about AiTrillion
Engageware
Engageware
Engageware (formerly TimeTrade SilverCloud) provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment schedu...Read more about Engageware
Vonage Contact Center
Vonage Contact Center
Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experienc...Read more about Vonage Contact Center
FullStory
FullStory
FullStory is a web-based digital intelligence system that helps optimize the client experience. It enables users to track and monitor each customer activity. From clicks to page transitions, everything is indexed automatically. Th...Read more about FullStory
Zonka Feedback
Zonka Feedback
Zonka Feedback offers feedback forms and customer satisfaction surveys in various formats, such as on a tablet or on a kiosk, designed for companies to gather and analyze the data. The solution can be utilized by hotels and other ...Read more about Zonka Feedback
VideoAsk
VideoAsk
Nothing builds trust like a face-to-face interaction. VideoAsk lets you do just that, at scale, with short, cloud-based video chats that make conversation with your audience more personal. It couldn't be easier: just record your m...Read more about VideoAsk
Involve.me
Involve.me
involve.me is a user engagement and customer experience platform designed to help digital marketers and e-commerce businesses create personalized interactions across the entire customer journey, from lead acquisition to qualificat...Read more about Involve.me
Customerly
Customerly
Customerly is a live chat software designed to help businesses of all sizes connect and communicate with customers or prospects in multiple languages. It enables administrators to create a knowledge base including videos, GIFs and...Read more about Customerly
Sitejabber
Sitejabber
Jabio is an AI-driven reviews platform that allows brands to manage their reputation by collecting, monitoring, and sharing business and product reviews – resulting in expanded visibility, more buyers, and business growth. Jabio ...Read more about Sitejabber
GUIDEcx
GUIDEcx
GUIDEcx is a customer onboarding solution that simplifies complex implementation workflows. Unlike other project management tools, GUIDEcx is built to engage internal teams and customers or third parties. With over 300,000 projec...Read more about GUIDEcx
Zoho CRM Plus
Zoho CRM Plus
Zoho CRM Plus is a unified customer experience platform that helps users bridge the gap between their sales, marketing, and customer service teams and deliver an exceptional customer experience. The software combines sales automa...Read more about Zoho CRM Plus
WalkMe
WalkMe
WalkMe is a cloud-based interactive guidance and engagement platform that helps service managers, user experience managers, and sales managers to manage customer experiences on company websites. The software helps drive custo...Read more about WalkMe
Snap Survey Software
Snap Survey Software
Snap Surveys offers a survey management and experience measurement platform, created for companies of all sizes. It offers survey design, data collection, feedback management, advanced analytics, and customizable reporting. Both c...Read more about Snap Survey Software
SurveyLab
SurveyLab
SurveyLab is a cloud-based survey solution that caters to businesses of all sizes across various industries. It enables users to build satisfaction surveys, conduct market research and gather employee feedback. SurveyLab offers ...Read more about SurveyLab
Waitwhile
Waitwhile
Waitwhile is a waitlist and scheduling software that helps businesses streamline the entire queuing process, from guest check-ins to notifications via SMS and email. It also offers a powerful API to facilitate integration with thi...Read more about Waitwhile
pulseM
pulseM
pulseM is a reputation management software designed to help businesses handle and analyze customer service interactions. The platform enables managers to share details regarding upcoming appointments with customers via automated t...Read more about pulseM
Simplesat
Simplesat
Simplesat is an intuitive and engaging survey tool for service businesses to collect insightful and actionable customer feedback. Simplesat is a cloud-based customer satisfaction survey solution that allows users to set up one-c...Read more about Simplesat
BlockSurvey
BlockSurvey
BlockSurvey is a privacy-focused survey tool that allows businesses to create surveys with end-to-end encryption. This solution is built to help businesses with surveying needs by securely gathering and sharing data depending on i...Read more about BlockSurvey
Nuvi
Nuvi
Nuvi is a cloud-based social media management platform that helps marketing teams with social listening, analytics and reporting. It is primarily designed to assist firms with brand awareness and customer engagement. Nuvi’s s...Read more about Nuvi
Matomo
Matomo
Take back control with Matomo. You own 100% of your website data so you ensure complete customer privacy. Data compliance covered. Matomo covers all of your GDPR, HIPAA, CCPA and PECR data compliance requirements. Matomo comes ...Read more about Matomo
WATI
WATI
Wati is a messaging app that helps businesses communicate with customers more easily. It helps you automate marketing, sales, and support with our AI-powered chat bot. ...Read more about WATI
Jahia
Jahia
Jahia is a cloud-based platform that helps businesses monitor customers’ experiences and provide personalized content accordingly. Professionals can use the built-in CMS solution, jContent, to create, store, manage and share enter...Read more about Jahia
Kustomer
Kustomer
Kustomer is a cloud-based solution, which helps small to large businesses streamline communication and provide client support via multiple channels. Key features include sentiment analysis, live agent auditing, workflow creation, ...Read more about Kustomer
Froged
Froged
FROGED was designed with your growth in mind. This means you are in the driver seat from your customer success and product teams to your marketing touch points. Our focus is on the entire customer journey from Onboarding and ret...Read more about Froged
Signpost
Signpost
SignPost is a CRM and marketing automation solution that helps small businesses by providing customer feedback, referrals, reviews and insights. It is a cloud-based platform which bridges the gap between local business owners and ...Read more about Signpost
Glassbox
Glassbox
Designed for businesses in insurance, travel, telecommunications, retail and other industries, Glassbox is a cloud-based solution that helps streamline web analytics via session replay, customer journey mapping, heatmaps and more....Read more about Glassbox
Spark Chart
Spark Chart
Spark Chart is an Australian cloud-based survey software solution with 24 x 7 expert support and advice. Australian data storage is an available option. Design and conduct any type of survey project, including employee surveys, ...Read more about Spark Chart
OneHash CRM
OneHash CRM
Have you been managing your leads, opportunities, customer’s details, etc. on excel or google sheets and are exhausted with all the manual work? If yes then as you know to amplify the success of your business, inclusion of smart w...Read more about OneHash CRM
Blue
Blue
Power your skills assessment, competency assessment, and talent review processes with Blue and connect the dots across your talent landscape. Key features include: AUTOMATION - advanced integration capabilities with your organiza...Read more about Blue
GetFeedback
GetFeedback
With GetFeedback for Salesforce, users can automatically collect customer feedback at critical touch-points in the customer journey. This solution provides more context into surveys and pushes feedback into Salesforce to measure v...Read more about GetFeedback
3CLogic
3CLogic
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including S...Read more about 3CLogic
Dreamdata
Dreamdata
Dreamdata is a cloud-based platform for marketing and revenue attribution. The solution allows businesses to track and analyze how certain activities are impacting revenue, how individual channels are performing and what is drivin...Read more about Dreamdata
Partoo
Partoo
Since 2014, the team of 400 people has been working every day to improve the digital strategy and the reputation of more than 200,000 customers worldwide. Thanks to the simplicity of our tool, everyone can start tomorrow to improv...Read more about Partoo
Listen360
Listen360
Listen360 is a cloud-based customer engagement solution that enables businesses in the healthcare, franchise, fitness and service industry to collect clients' feedback using surveys and analyze received results. Executives can uti...Read more about Listen360
Userlytics
Userlytics
Userlytics is a cloud-based remote user testing and research platform, which helps businesses gain insights into user's journey by recording screen of test participants as they interact with websites, web or mobile applications, p...Read more about Userlytics
Sharpen
Sharpen
Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an all-in-one solution, the platform provides businesses the ability to communicate with customers by SMS, MMS, live ...Read more about Sharpen
Unifocus
Unifocus
UniFocus is an innovator in workforce management and optimization. Connecting powerful, real-time business insights across labor management, time & attendance, guest satisfaction, and employee engagement solutions ensures operator...Read more about Unifocus
Usersnap
Usersnap
Usersnap is a user feedback platform to capture, organize, respond, and scale user insights for agile product testing and instant feature validation. Companies such as Red Hat, Erste Bank, Lego, Harvard University partner with U...Read more about Usersnap
Delighted
Delighted
Delighted is a cloud-based customer experience (CX) management solution designed to help small to large enterprises gather and analyze customer feedback by conducting surveys across multiple platforms. Users can evaluate customer ...Read more about Delighted
Userlane
Userlane
Userlane is a no-code Digital Adoption Platform used to measure how employees use applications, identify areas for improvement and offer real-time guidance directly within any application. The Userlane platform is designed to mak...Read more about Userlane
Dashly
Dashly
Dashly allows marketing professionals to collect leads, centralize user communication, launch sales campaigns and analyze their performance on a unified platform. Product managers can identify and resolve bottlenecks in the sales ...Read more about Dashly
Mvix Digital Signage
Mvix Digital Signage
XhibitSignage is a cloud-based digital signage content management solution for businesses of all sizes. It is compatible with Windows, Apple and Linux operating systems. XhibitSignage offers a multi-user platform, scheduling,...Read more about Mvix Digital Signage
Dovetail
Dovetail
Dovetail is a customer research solution that businesses store, share, and analyze client data. It allows teams to analyze customer feedback through surveys, interviews and other sources of information. Users can create insights ...Read more about Dovetail
Flex Surveys
Flex Surveys
Flex Surveys is an employee engagement platform that helps businesses conduct surveys and analyze employee satisfaction through benchmarking, net promoter score (NPS) and engagement assessments. It helps companies run surveys, col...Read more about Flex Surveys
Canny
Canny
Canny is a feedback management platform designed to help businesses collect and analyze insights from customers and account holders, plan roadmaps and announce product updates. Administrators can automatically link feedback to exi...Read more about Canny
Giftbit
Giftbit
Giftbit is an on-demand, simple web app and API designed to help organizations of any kind and size reward and incentivize with digital gift cards. Whether you’re building a scalable rewards program, or just need to fire off a few...Read more about Giftbit
Locobuzz
Locobuzz
Locobuzz's competition benchmarking abilities offer businesses detailed insights into how competing brands operate, helping them build strategic brand narratives. Teams can respond quickly to negative chatter, preventing a widespr...Read more about Locobuzz
Scorebuddy
Scorebuddy
Designed for call and contact centers, Scorebuddy is a quality assurance platform that allows QA departments to monitor agents and measure service quality. With agent dashboards and smart reporting, QA professionals can work with ...Read more about Scorebuddy
Questback
Questback
Questback excels as a pioneering Experience Management platform, specializing in elevating customer and employee experiences alike. Their mission revolves around enabling organizations to evolve and grow smarter through effective...Read more about Questback
CallPage
CallPage
CallPage is a call tracking software designed to help businesses track, manage and analyze phone calls. The platform allows teams to identify and monitor customers as well as measure the effectiveness of marketing campaigns. Admi...Read more about CallPage
INSIDE
INSIDE
INSIDE is a live chat solution designed to help businesses in eCommerce, retail, travel, government and finance sectors connect with customers via chatbot, email, SMS, video call and other communication channels. Agents can target...Read more about INSIDE
Heap
Heap
Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight. Get complete data with a single snippet...Read more about Heap
Key Survey
Key Survey
Key Survey is a survey management solution designed for midsize and large businesses. It offers mobile surveys, offline surveys, contact management, data workflow, logic and branching functionalities within a suite. Both cloud-bas...Read more about Key Survey
Conversational Cloud
Conversational Cloud
LivePerson's Conversational Cloud offers live chat and messaging on a variety of digital channels including messaging directly on your business’s website or mobile app, SMS, Email, WhatsApp, Facebook Messenger, Apple Business Chat...Read more about Conversational Cloud
GatherUp
GatherUp
GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you can improve the customer experience across multiple businesses. Listen...Read more about GatherUp
Indeemo
Indeemo
Indeemo is an in-the-moment, Experience research platform for MR, UX and CX. We help researchers and designers to remotely research human needs, behaviours, journeys and experiences; in context and in-the-moment. By blending t...Read more about Indeemo
Microsoft Clarity
Microsoft Clarity
Microsoft Clarity is a tool that captures how visitors interact with websites. It is free, easy to use, and can be set up quickly. The tool provides heatmaps that highlight the page areas that drive the most visitor engagement. ...Read more about Microsoft Clarity
SmartKarrot
SmartKarrot
SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation). 1. Built on a foundation of ...Read more about SmartKarrot
ThriveDesk
ThriveDesk
ThriveDesk is a helpdesk solution that utilizes live chat, email, contact form and other communication tools to streamline customer support operations. It offers a shared inbox, which lets representatives manage customers' request...Read more about ThriveDesk
Quiq
Quiq
Quiq is a cloud-based solution that helps small to large organizations automate customer communication processes on business websites using artificial intelligence (AI). It provides a live chat module, which allows IT professional...Read more about Quiq
iGrafx
iGrafx
iGrafx, a leader in intelligent process management, enables the world’s largest enterprises to turn process into a competitive advantage. iGrafx Process360 Live captures and connects critical business operations for process mining...Read more about iGrafx
Feedbackly
Feedbackly
Feedbackly is an all-in-one CX tool that turns feedback into sales automatically through the entire customer journey. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the...Read more about Feedbackly
SmileBack
SmileBack
SmileBack is a customer management software that helps businesses capture feedback to improve customer loyalty, engagement, retention rate and more. The platform works with various business platforms such as ConnectWise, Zendesk, ...Read more about SmileBack
Uberall
Uberall
Uberall is a multi-location marketing platform that helps businesses get found, be chosen, and drive engagement. Our customers drive 140% more branded search and are twice as likely to be chosen by their target customers after par...Read more about Uberall
Verified Reviews
Verified Reviews
Verified Reviews is a web-based reviews management solution designed to help businesses of all sizes in the retail industry collect, publish and moderate customer reviews. Key features include product reviews, photo reviews, websi...Read more about Verified Reviews
WebEngage
WebEngage
WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. The platform helps brands drive more revenue fro...Read more about WebEngage
WeBee
WeBee
WeBee provides innovative mobile guest experience solutions for hotels so that hotel guests can fulfill any of their needs (check-in/out, payments, reservations, keyless room entry all requests) conveniently from their mobile phon...Read more about WeBee
Medallia Experience Cloud
Medallia Experience Cloud
Medallia is a text analytics solution that uses AI and machine learning technologies to enhance customer, employee and product experiences by detecting user patterns, needs and behaviors. It allows administrators to set up organiz...Read more about Medallia Experience Cloud
Bazaarvoice
Bazaarvoice
Your customers need a tour guide for their shopper journey. User-generated content (UGC) is the insightful, vibrant, trustworthy companion your shoppers are looking for. Enter Bazaarvoice. We help you get shoppers what they need a...Read more about Bazaarvoice
Cayzu
Cayzu
Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket management, issue management, a self service portal and automated routing functionalities within a suite. The so...Read more about Cayzu
SendX
SendX
We’re not here to police what you send to your list. We're here for the good guys building legitimate subscriber bases — regardless of which industry you're in, including ones who get unfairly banned like cryptocurrency & blockch...Read more about SendX
InputKit
InputKit
InputKit is a SaaS solution that enhances companies' global customer and employee experiences while bolstering their online reputation. Through the utilization of InputKit, organizations have the ability to create an extraordinary...Read more about InputKit
zenloop
zenloop
zenloop is a Berlin-based SaaS company that offers a CX Action Management platform. As the pioneer in Action Management, zenloop enables top global corporations such as Deichmann, Hello Fresh, Tier Mobility, VW group, Kraft Hein...Read more about zenloop
elevio
elevio
Elevio is a self-service support and customer education platform that helps users create and manage a knowledge base. It offers built in content management tools, and users can also import existing knowledge base content. The...Read more about elevio
AdPage
AdPage
AdPage is a cloud-based advertising agency tool that helps businesses create multistep forms and quizzes, trigger pop-ups on abandoned websites, and monitor conversion rates. Key features include customizable templates, lead colle...Read more about AdPage
Survicate
Survicate
Survicate is an effortless survey software for getting continuous customer insights at scale. Here's what makes Survicate stand out: • Easy-to-use interface: Create and customize surveys in no time with an intuitive drag-and-dro...Read more about Survicate
Debmedia
Debmedia
Debmedia is customer satisfaction software that helps organizations integrate service channels to optimize the client journey and transform the customer experience through agile and personalized customer service inside and outside...Read more about Debmedia
ProProfs Knowledge Base
ProProfs Knowledge Base
ProProfs Knowledge Base is a simple cloud-based tool that helps you create a public and private knowledge base, help centers, FAQs, documentation, manuals, and much more. Suitable for all kinds of businesses, the software can be...Read more about ProProfs Knowledge Base
Leadoo
Leadoo
Leadoo is a marketing software, which helps businesses convert website traffic into online sales and sales leads, and deliver a personalized user-experience to your visitors. The platform enables organizations to store information...Read more about Leadoo
Endear
Endear
Endear is the industry's leading CRM and clienteling platform, designed to empower omni-channel retail brands to boost sales and foster stronger customer relationships. Endear's clienteling software solution offers a suite of too...Read more about Endear
easyfeedback
easyfeedback
easyfeedback is an online survey tool used to create personalized or anonymous surveys for various needs and improved decision-making. The tool can be used to create customer surveys, employee surveys, 360 degree feedback, quizzes...Read more about easyfeedback
Retently
Retently
Retently is a web-based customer experience management platform. The software measures customer satisfaction throughout the buyer journey to provide insights. The platform is customizable, and users can integrate it with third-p...Read more about Retently
Gupshup
Gupshup
Gupshup enables businesses to build engaging conversational experiences seamlessly across channels like WSMS, WhatsApp, Instagram, Mobile Web, Voice, Android, RCS, FB Messenger, Twitter, Telegram, Instagram, WeChat, In-app amongst...Read more about Gupshup
RAYNET CRM
RAYNET CRM
Simplify your CRM. All contacts, deals, your calendar, your sales pipeline analysis –? all in one place. Perfectly organized data that simplify your work and give you a thorough overview of your business. RAYNET CRM helps your ...Read more about RAYNET CRM
Totango
Totango
Totango is a cloud-based customer success and retention platform. It enables an enterprise to accelerate customer success, adoption, retention and expansion by managing all post-sales activities. It increases the conversion rate b...Read more about Totango
ReviewInc
ReviewInc
ReviewInc offers business reputation management and customer experience tools to enterprises across various industry verticals, such as brand auto dealers, dental, hospitality, legal services, property management, retail stores, a...Read more about ReviewInc
LogRocket
LogRocket
LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience. Using LogRocket, Software teams can fix user-reported issues faster, de-noise their erro...Read more about LogRocket
Netigate
Netigate
Netigate is a cloud-based feedback management company founded in 2005. Companies can listen to their customers, employees and the market with Netigate’s survey platform to enhance their own processes, products and services. Scie...Read more about Netigate
Oribi
Oribi
Oribi is a cloud-based journey mapping solution that provides marketing agencies and eCommerce businesses with analytical tools to monitor visitors' behavior across various digital channels. Businesses can view key metrics, t...Read more about Oribi
Leanbe
Leanbe
Introducing Leanbe, a state-of-the-art product management software crafted to transform the way product teams operate. This latest release enhances every facet of product management, facilitating smooth teamwork and promoting cons...Read more about Leanbe
CredSpark
CredSpark
CredSpark is an AI-powered business development assistant. It helps sales and marketing teams research prospects, generate leads, and have more engaging conversations. CredSpark caters to B2B companies across various industries. ...Read more about CredSpark
Real Time Feedback
Real Time Feedback
Real Time Feedback is the Ultimate Customer Engagement Tool. It allows your customers to easily and privately communicate with business management in real-time – that is, when they are experiencing your business, and not after the...Read more about Real Time Feedback
Boei
Boei
Boei is a customer engagement solution that helps businesses optimize website visitors' experience. Customers can establish contact with employees by clicking a button and can choose their preferred communication channels, such as...Read more about Boei
Vantage
Vantage
Teradata Database enables users to utilize wearables and personal medical devices to analyze patient heart rate or activity data to understand medication compliance, then alert patients with feedback. The workload management solut...Read more about Vantage
Qubicles
Qubicles
Qubicles is a cloud-based contact center solution for sales and customer service teams covering email, phone and live chats. Key features include inbound, outbound and blended campaigns, call routing, interactive voice response (I...Read more about Qubicles
ReviewFlowz
ReviewFlowz
Reviewflowz is an all-in-one Review Management Platform b2b SaaS & digital-first companies. Stay on top of your reviews by getting notified for each new review you get online on Slack, Email, or Webhooks. Access all your revie...Read more about ReviewFlowz
Localyser
Localyser
Localyser helps multi-location businesses make online reviews their most powerful marketing tool. Over 500 brands use Localyser turn every customer interaction into an opportunity to learn and grow revenue across every location. ...Read more about Localyser
ProfitWell
ProfitWell
ProfitWell is a churn management solution designed to help businesses improve conversion rates and automate churn reduction using a white-labeled platform. Supervisors can leverage multiple data points to gain an overview of recov...Read more about ProfitWell
Engage360
Engage360
Browser Push Notifications is a cloud-based platform that helps users to manage push notifications in web browsers. The product features customer segmentation, which allows users to group and target visitors for marketing cam...Read more about Engage360
Chattermill
Chattermill
The Chattermill Unified Customer Intelligence Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across reviews, support tickets, conversations, and social ...Read more about Chattermill
Minerva
Minerva
Minerva empowers you to effortlessly create clickable instructions for anything online. Any time you have to communicate a set of steps, without physically standing next to someone, you can use Minerva! The tool is free. For addi...Read more about Minerva
Feedbear
Feedbear
FeedBear is a simple tool that helps companies collect feedback from their customers. Set up your account, customize the CSS and logo, add questions to your campaign, and start collecting feedback from any device....Read more about Feedbear
Screeb
Screeb
Screeb is an all-in-one platform designed to optimize your product and customer experiences. With powerful features like product analytics, customer feedback collection, in-app messaging, release management, user interview recruit...Read more about Screeb
Bolstra
Bolstra
Bolstra is a cloud-based customer success platform, which helps businesses retain customers, gain revenue and manage churn rate by identifying opportunities and market trends. Features include activity feed, customer accounts, tas...Read more about Bolstra
Trustmary
Trustmary
Trustmary is a cloud-based tool that helps businesses collect, manage, and display reviews in an easy and accessible way. By adding reviews to your website with review widgets, you boost your website’s performance in the search en...Read more about Trustmary
Smile.io
Smile.io
Smile.io is a loyalty program software that gives customers from over 100,000 brands access to exclusive perks, attractive discounts, and an engaging way to connect with the user's brand every time they visit their store. Loyalty...Read more about Smile.io
Netcore Customer Engagement
Netcore Customer Engagement
Netcore is a customer engagement and experience platform designed to help businesses in education, hospitality, travel, media, entertainment, eCommerce and other industries streamline marketing automation processes using machine l...Read more about Netcore Customer Engagement
InMoment
InMoment
InMoment is a cloud-based survey solution designed for midsize and large enterprises that offers employee and customer feedback tools. It serves a variety of industries including automotive, finance, health care, retail, IT and ut...Read more about InMoment
Webex Experience Management
Webex Experience Management
Webex Experience Management (formerly known as CloudCherry) is a cloud-based customer relationship management (CRM) that helps brands track and improve customer engagement by mapping customer journeys, collecting omni-channel feed...Read more about Webex Experience Management
FigPii
FigPii
FigPii is a cloud-based user experience (UX) platform designed to help businesses interact with visitors, capture email addresses and analyze behavior on the website. Features include session replay, polls, customer segmentation, ...Read more about FigPii
Arena
Arena
Arena provides tools for companies and institutions to increase their audience engagement, allowing them to offer excellent digital experiences on a proprietary platform. Arena Live Chat is a product that allows you to create live...Read more about Arena
youengage
youengage
youengage is a customer experience platform that helps businesses streamline customer engagement, content marketing and lead generation operations. It enables employees to map customer journeys, interact with customers, manage fee...Read more about youengage
Wiseback
Wiseback
Wiseback enables businesses to listen to their customers at all touch points in an omnichannel structure. It allows users to collect real-time feedback and measure with popular CX metrics (CSAT, NPS, CES). Teams can close all loop...Read more about Wiseback
Adhook
Adhook
adhook combines Social Media Management and Digital Advertising in one tool. The All-In-One software helps to plan, publish, analyze, moderate & coordinate activities. Post Publishing Cross-channel coordination, planning & analy...Read more about Adhook
PanTerra Networks
PanTerra Networks
PanTerra Streams provides UCaaS communications and collaboration for mid-market to enterprise level businesses. It's the only all-in-one call, text, conference, fax, web meeting, and file sharing cloud communications solution. I...Read more about PanTerra Networks
hello24.ai
hello24.ai
hello24.ai (Meta Tech Partner) is the conversational commerce platform that enables you to grow your business on WhatsApp. It helps companies build strong customer relationships through Whatsapp and other popular messaging apps. ...Read more about hello24.ai
Teamworks Group
Teamworks Group
Teamworks Group offers a comprehensive suite of human resource services, including payroll and tax management, benefits administration, human resource support, insurance services, strategic HR planning, business intelligence tools...Read more about Teamworks Group
Qualaroo
Qualaroo
Qualaroo is a real-time feedback platform which helps small to midsize businesses gain qualitative insights through website surveys. Its key features include sentiment analysis, cookie targeting, data streaming, custom properties ...Read more about Qualaroo
Acquire
Acquire
Acquire is a real time customer engagement platform that provides all your sales and support in one widget with live chat, email, video calling, SMS, chatbots, cobrowse and screen share. Acquire equips you with the tools to r...Read more about Acquire
EvaluAgent
EvaluAgent
EvaluAgent is a quality assurance solution for customer service organizations designed to evaluate and coach agents. This solution unifies customer feedback and agent performance data. It provides automated scoring for all custome...Read more about EvaluAgent
iridize
iridize
Iridize is a cloud-based learning management system (LMS), which is suitable for businesses of any size. Key features include behavior-responsive messaging, activity tracking, employee targeting by role, A/B testing and audit trai...Read more about iridize
Piwik PRO
Piwik PRO
Piwik PRO Analytics Suite allows for tracking users' online behavior and interactions with sites, digital products, and apps. With Piwik PRO, companies can make more informed decisions while respecting visitors’ privacy. Piwik PRO...Read more about Piwik PRO
Dixa
Dixa
Dixa is a customer friendship platform that helps brands build stronger bonds with their customers through simple, unified and engaging conversations. Dixa allows your team to deliver instant and continuous service across pho...Read more about Dixa
ActiveTrail
ActiveTrail
ActiveTrail is a cloud-based email marketing and newsletter solution suitable for small and midsize marketing agencies. Key features include marketing automation, landing page builder, SMS marketing, online surveys and third-party...Read more about ActiveTrail
Replyco
Replyco
Replyco is a powerful helpdesk software specifically designed for eCommerce sellers. It offers a centralized inbox management solution that streamlines customer support processes and helps sellers exceed customer expectations. Wit...Read more about Replyco
Keatext
Keatext
Customer-centric businesses want to know what issues are hurting their customer journey. But it’s hard to come up with a data-driven plan to address them. Keatext gives you a head start by analyzing feedback and generating AI-bas...Read more about Keatext
Smaply
Smaply
Smaply is a cloud-based customer experience platform that allows businesses to create journey/stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or vid...Read more about Smaply
Aimtell
Aimtell
Aimtell is a cloud-based customer experience solution, which lets businesses enhance visitor engagement by sending push notifications. Its key features include customer segmentation, A/B testing, custom branding, conversion tracki...Read more about Aimtell
Pyze
Pyze
Pyze is a cloud-based SMS marketing solution that relies on artificial and business intelligence to offer various tools for analytics, segmentation, customer experience and text messaging. Pyze can be used to send push notifi...Read more about Pyze
Solvemate
Solvemate
Solvemate is a conversational AI platform that uses artificial intelligence (AI) to help businesses deliver exceptional self-service to their consumers. It offers a solvemate contextual conversation engine module that helps agents...Read more about Solvemate
Surveypal
Surveypal
Surveypal is an AI-powered customer service analytics solution for companies using Zendesk Support. It analyzes Zendesk tickets to uncover customer insights and trends. Using advanced natural language processing and machine learni...Read more about Surveypal
Factors.ai
Factors.ai
Factors.ai is an account intelligence, analytics & attribution platform that helps sales & marketing teams at high-growth B2Bs to build pipeline by tapping into intent signals on your website, CRM, LinkedIn, & G2. Score & priori...Read more about Factors.ai
Sagicc
Sagicc
Sagicc is an omnichannel customer service and experience platform, hosted 100% in the cloud, and offered in SaaS (software as a service) mode. The cost of its implementation depends on the needs and requirements of your company (n...Read more about Sagicc
Experience.com
Experience.com
Formerly known as SocialSurvey, Experience.com's Experience Management Platform (XMP) assists businesses across the mortgage, insurance, real estate, hospitality, and telemarketing industries with collecting and analyzing customer...Read more about Experience.com
Barilliance
Barilliance
Barilliance is the only personalized shopping experience platform you'll ever need. Barilliance enables eCommerce sites of any size to deliver a personalized shopping experience during every step of the purchase journey using pers...Read more about Barilliance
XEBO.ai
XEBO.ai
Survey2Connect's platform offers users a variety of experience management products to investigate and analyze their business and take decisive actions. Survey2Connect is a cloud-based CX platform that offers features for data col...Read more about XEBO.ai
Idiomatic
Idiomatic
Idiomatic is an AI-powered customer experience tool that enables analysts to convert customer feedback into a doable action plan, promoting loyalty. Key attributes include an activity dashboard, queue management, sentiment analysi...Read more about Idiomatic
MikMak
MikMak
We live in an eCommerce first world. To win, brands need real-time access to the most valuable data, insights, and tools. MikMak Insights improves marketing effectiveness, drives market share over competitors, and strengthens a br...Read more about MikMak
Store Locator Widgets
Store Locator Widgets
Store Locator Software is a location-based marketing platform that helps businesses to find customers closer to their location, generate more sales, increase brand awareness and boost brand loyalty. Users can upload locations usi...Read more about Store Locator Widgets
Rankmi
Rankmi
The most complete, robust and secure all-in-one 360º Human Capital management software on the continent, which covers each of the stages of the employee life cycle from recruitment and hiring, organizational development, training,...Read more about Rankmi
Heyday
Heyday
Heyday by Hootsuite is artificial intelligence (AI) powered, all-in-one chat solution for ecommerce, support and marketing teams. With Heyday, ecommerce businesses deliver exceptional customer experience throughout the customer jo...Read more about Heyday
OnScreen
OnScreen
OnScreen step by step walkthroughs to help business users complete any task live in any application. Business process guides created in minutes by power users or trainers. Trusted by top Enterprise organizations to improve trainin...Read more about OnScreen
Medallia Agent Connect
Medallia Agent Connect
Medallia Agent Connect (formerly known as Stella Connect) is a web-based customer experience management solution designed to help agents, team leaders, executives, startups, BPOs, SMBs, and QA managers gain visibility into feedbac...Read more about Medallia Agent Connect
InAppStory
InAppStory
Take away the stress of in-app content creation with ready-made, ready-to-attract Stories by InAppStory that speak to your customer....Read more about InAppStory
Vocalcom Hermes360
Vocalcom Hermes360
Vocalcom Hermes360 is an intuitive and user-friendly cloud-based contact center solution that helps companies increase their agents’ productivity. The software provides the necessary tools to allow agents to deliver answers and su...Read more about Vocalcom Hermes360
Olvy
Olvy
Olvy is a cloud-based customer experience platform that helps businesses manage user feedback through multiple channels. Convert feedback you receive into tickets for your engineering team, and automatically notify your users with...Read more about Olvy
Eloquant
Eloquant
Eloquant is a cloud-based CX platform based in France, and a partner committed to helping European companies manage, orchestrate, measure, and improve conversations with customers thanks to an extended Cloud Contact Center and Voi...Read more about Eloquant
Moxo
Moxo
Engaging end-users with a one-stop digital experience, Moxo is a cloud-based business interaction management solution that enables businesses to create a branded portal to maintain continuous connection with internal teams and ext...Read more about Moxo
Nickelled
Nickelled
Nickelled is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses that helps them in automating interactions with existing and potential customers. It offers content authoring, we...Read more about Nickelled
Oracle Cloud CX
Oracle Cloud CX
For companies looking to meet the high service expectations of their customers, Oracle Cloud CX ensures that each and every customer is valued and supported. The customer experience suite gives businesses the tools needed to deliv...Read more about Oracle Cloud CX
Quadient Inspire
Quadient Inspire
Quadient empowers business users to elevate CX & exceed expectations through personalized, compliant content across all touchpoints. Inspire Flex enables users to create and deliver personalized, compliant customer communication...Read more about Quadient Inspire
Zoho PageSense
Zoho PageSense
Zoho PageSense is a web-based conversion optimization and personalization solution designed to help businesses across various industry verticals measure key website metrics, understand online behaviour and provide visitors with a ...Read more about Zoho PageSense
Pazo
Pazo
Pazo is an operations management platform designed for operations teams in the retail, facility management and hospitality industries. It helps companies ensure that tasks, audits, inspections, standard operating procedures (SOPs)...Read more about Pazo
Thematic
Thematic
Thematic is a text analytics solution that helps enterprises collect and analyze customer feedback from various sources using artificial intelligence (AI) technology. Professionals can utilize the sentiment analysis tool to identi...Read more about Thematic
ImageEngine
ImageEngine
ImageEngine is a website optimization solution that helps businesses streamline the transformation and optimization of images via a content delivery network (CDN). It enables organizations to automatically compress images and conv...Read more about ImageEngine
MedBridge
MedBridge
MedBridge is a learning management system for healthcare professionals and organizations. This solution can be used for new employee onboarding, clinical competencies, compliance training, and residency programs. MedBridge helps t...Read more about MedBridge
GuestXM
GuestXM
GuestXM is a customer experience management and intelligence platform with AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage. Feedback & Sentim...Read more about GuestXM
eTrusted Experience Feedback Solution
eTrusted Experience Feedback Solution
eTrusted Experience Feedback Solution is a configurable, scalable customer experience management solution that gives users a 360 degree view of their customers and the ability to understand which factors contribute towards experie...Read more about eTrusted Experience Feedback Solution
Customer Thermometer
Customer Thermometer
Customer Thermometer is the powerful survey tool for maximizing customer success. Boasting some of the highest response rates in the industry, CT works by making it super-easy for customers to rate your brands, products, services ...Read more about Customer Thermometer
Personyze
Personyze
Personyze is a website personalization solution that helps businesses streamline marketing operations. It utilizes machine learning algorithms to create personalized content, website messages and emails based on multiple criteria ...Read more about Personyze
SimpleCRM
SimpleCRM
SimpleCRM, offered by Simpleworks, is an exceptional CRM and AI-based solution designed specifically for mid-sized and large enterprises in the Asia Pacific, Middle East, and North Africa regions. With headquarters in Singapore an...Read more about SimpleCRM
The Loop Experience Platform
The Loop Experience Platform
Loop® is a real-time experience management platform for location-based operations that have physical locations to manage as well as digital and social touchpoints. The Loop Experience Platform includes a suite of channels for co...Read more about The Loop Experience Platform
Arvia
Arvia
Remote working entered our lives fast. It is proven that working from distance is more effective and profitable. For companies, this change is inevitable. Clients want to see the products and ask questions about the services. Comp...Read more about Arvia
Magic
Magic
Designed with ease of use in mind, Magic makes it simple for local businesses to streamline their marketing and communication efforts all from one convenient location. A range of powerful features helps businesses just like yours...Read more about Magic
ZyraTalk
ZyraTalk
ZyraTalk is an AI customer service solution that transforms the way businesses engage with their customers. By harnessing the power of AI automation, ZyraTalk empowers businessesany questions. Whether it's new customer leads, res...Read more about ZyraTalk
Insocial
Insocial
Insocial is a customer experience management software that enables organizations to engage with customers and capture feedback to improve conversion, customer satisfaction and communication. The platform enables marketers to creat...Read more about Insocial
Infobip
Infobip
Infobip omnichannel ommunications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention. ...Read more about Infobip
ProdPad
ProdPad
ProdPad, from CreateShift, is a product management solution that helps businesses of all sizes manage the entire product launch journey. With modules including product strategy and customer segmentation, ProdPad can be hosted in t...Read more about ProdPad
Newired
Newired
Newired is an employee onboarding solution that helps small to large enterprises train employees to build and use web applications without coding. It comes with a survey editor, which lets users create and embed forms, surveys and...Read more about Newired
Capacity
Capacity
Capacity is a cloud-based help desk and knowledge base solution that utilizes AI-powered automation to enhance workflows and business processes for finance, insurance, manufacturing, software and education industries. Capacity's c...Read more about Capacity
Vantage CX
Vantage CX
Teradata’s Vantage CX is a cloud-based marketing suite which provides enterprise-level businesses tools that help them to manage their campaign processes, data, resources, performance analytics, customer experiences and sales. T...Read more about Vantage CX
EnjoyHQ
EnjoyHQ
EnjoyHQ enables organizations of all sizes to centralize and share customer experience data with stakeholders & team members. By deploying the EnjoyHQ repository, you'll benefit from a simple centralized system for collecting feed...Read more about EnjoyHQ
BeInContact
BeInContact
BeInContact is an intuitive cloud contact center omnichannel platform. Many features are included out-of-the-box such as ACD, IVR, AI, call recording, predictive dialer, and complete reports. Users can add ready-made integrations ...Read more about BeInContact
Simplify360
Simplify360
Simplify360 is an AI-powered customer service platform that allows users to deliver great customer support across all their modern communication channels. Simplify360 has been helping businesses deliver exceptional customer suppo...Read more about Simplify360
Maropost
Maropost
Maropost is a cloud-based marketing solution that enables marketing teams to strategically engage with their audience through marketing automation and analytics. It has proven successful for businesses of all sizes across various ...Read more about Maropost
LoginRadius
LoginRadius
LoginRadius is a cloud-based customer identity and access management solution for businesses in industries such as media, publishing, travel, nonprofit, e-commerce and sports. Key features include customer registration and authent...Read more about LoginRadius
Spearline
Spearline
Spearline is a communication quality assurance tool that helps organizations analyze telecommunication services to ensure streamlined functions. The platform lets businesses evaluate audio quality, test connections, define perform...Read more about Spearline
Surfly
Surfly
Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel as if you are sitting side-by-side. Co-browsing session instantly begins in a browser window using a link or clickin...Read more about Surfly
Emojot
Emojot
Emojot is a versatile and customizable SaaS platform designed to facilitate customer-focused digital transformation for businesses across multiple industries. The platform aims to improve customer experiences, optimize employee pe...Read more about Emojot
Vistaly
Vistaly
Vistaly is a cloud-based application designed for business use, providing a platform to create connections between business metrics and opportunities on a visual map. Vistaly integrates data from other sources to enable users to e...Read more about Vistaly
Oracle Service
Oracle Service
Oracle Service is a best-of-breed customer experience solution. It is designed to automated customer service processes for B2B, B2C, and field teams with its foundational and patented time-based, predictive, and self-learning tech...Read more about Oracle Service
CallFinder
CallFinder
CallFinder is a cloud-based call monitoring solution designed to help businesses in education, healthcare, insurance, manufacturing, retail, hospitality and other industry verticals manage scoring, transcribing, and analysis of cu...Read more about CallFinder
Woopra
Woopra
Woopra is a cloud-based customer analytics solution which helps small to midsize companies manage customer behavior through multiple touch points such as help desk, email and live chat. Woopra tracks and monitors usage across prod...Read more about Woopra
Wootric
Wootric
Wootric is a cloud-based customer experience and feedback management software that helps measure and enhance client satisfaction. Primarily catering small to large businesses, the platform uses artificial intelligence to provide i...Read more about Wootric
PeopleVine
PeopleVine
Peoplevine is a Member Experience and CRM Platform Designed from the ground up to create premier member experiences and empower ops teams to excel at scale and build forever transactions. Peoplevine is a Two-Sided Platform in Th...Read more about PeopleVine
InnerTrends
InnerTrends
What if your product analytics tool actually knew your business, not just your data? Track the right data and actually get valuable insights! InnerTrends provides product analytics software for product-led growth companies. We'...Read more about InnerTrends
Userflow
Userflow
The fastest way to fast user onboarding Userflow is a user friendly low/no-code builder for onboarding guides and in-app surveys on the market. It allows you to onboard your users better to ensure conversion, adoption and retent...Read more about Userflow
re:spondelligent
re:spondelligent
re:spondelligent is a customer experience platform that combines online review monitoring and response into one comprehensive solution. The software offers customizable review request landing pages that allow users to collect posi...Read more about re:spondelligent
Cyara
Cyara
Cyara's automated CX Assurance platform helps brands to deliver flawless customer experiences with less cost, effort, and risk. Cyara supports the complete CX software development lifecycle, from design to functional and regressio...Read more about Cyara
Talla
Talla
Talla is an automation platform that helps businesses leverage artificial intelligence (AI) technology to streamline customer service processes and provide support to employees/clients. Talla gives you the power to turn your chat ...Read more about Talla
allswers
allswers
allswers assists businesses with market research across metrics including customer satisfaction and recommendation rates (NPS) using surveys. Organizations can access employee engagement evaluations, 90º evaluations and surveys to...Read more about allswers
Lumoa
Lumoa
Lumoa combines real-time analysis of customer feedback with insights from AI and chatbot technology. It allows you to take action on customer feedback in real-time so that you can act like a hero, fighting off competitors as they ...Read more about Lumoa
easiware
easiware
easiware is a customer service software that enables brands to streamline customer interactions by consolidating customer information, automating requests, and employing smart technologies. The platform enables managers to central...Read more about easiware
Cauliflower
Cauliflower
Cauliflower is a self-service, AI-powered customer feedback analysis tool that provides marketers and product teams with actionable insights on customer feedback. The platform surfaces the most relevant topics and their relative i...Read more about Cauliflower
doopoll
doopoll
Create surveys quickly and easily with doopoll. Use all the best features with none of the hassle. We want you to thrive. Marketing, HR, Product? Asking questions and gathering insights is integral to what you do. It shouldn't be...Read more about doopoll
VirtlX 360° Success Management
VirtlX 360° Success Management
VirtlX Reflect is a cloud-based solution designed to assist businesses of all sizes to understand customer sentiment, conduct market research and assess employee performance utilizing 360°, peer and appraisal reviews. Features inc...Read more about VirtlX 360° Success Management
Deep Talk
Deep Talk
Analyzing customer and employee feedback has become effortless with Deep Talk. This powerful tool can turn various forms of text such as surveys, reviews, chats, and emails into valuable data in just a few clicks. With Deep Talk,...Read more about Deep Talk
riyo.ai
riyo.ai
riyo.ai is an all-in-one sales and marketing tool incorporating multiple features in three suites: Connect, Analyze & Convert. riyo.ai Connect: Instant and prompt engagement with website visitors through an AI-powered live chat ...Read more about riyo.ai
Remesh
Remesh
Remesh is an innovative platform for engaging and understanding large groups of people online and in real-time, allowing you to have a conversation with up to 1,000 participants at once. The Remesh platform uses artificial intelli...Read more about Remesh
Intouch Insight CX Platform
Intouch Insight CX Platform
The Intouch Insight CX PLatform is a cloud-based solution designed to help multi-location businesses in retail, F&B and hospitality industries manage customer experience across multiple channels. It is a scalable Customer Experi...Read more about Intouch Insight CX Platform
Jebbit
Jebbit
Jebbit is a declared data platform that enables businesses to capture the most important customer data by creating interactive digital experiences. With a no-code design, users are able to build and design custom conversational ex...Read more about Jebbit
CustomerGauge
CustomerGauge
CustomerGauge is a customer experience solution, which helps businesses calculate net promoter score (NPS), predict churn rates and collect and organize customer feedback. It enables CX teams to embed review requests in survey cam...Read more about CustomerGauge
RingCentral Engage Digital
RingCentral Engage Digital
RingCentral Engage Digital is a unified customer service platform that helps you provide consistent, personalized service to your customers across all communication channels and makes it easy to support your customers any time, fr...Read more about RingCentral Engage Digital
StoryTap
StoryTap
StoryTap is a story-led video automation platform that lets brands easily produce and share authentic video from real people. Our patented technology lets enterprise brands create and share product reviews from customers, Q&A clip...Read more about StoryTap
AirVote
AirVote
AirVote allows your restroom users themselves to rate how clean they found the restroom. Rating is done via a single scan of a QR smiley. Smileys are usually located within the restroom unit or stall - that's where the customer ...Read more about AirVote
SelfCommunity
SelfCommunity
SelfCommunity is a native, no-code, high-performance and scalable cloud community creation and management platform suitable for Brands, Companies and Associations that need a dedicated and protected environment in which it is poss...Read more about SelfCommunity
Primary
Primary
Primary is a product lifecycle management software for product and app developers that helps them organize their tasks, tag co-workers, manage prototype projects, create users flow and more. The software can integrate with multipl...Read more about Primary
Paytronix
Paytronix
Paytronix is a standout authority in crafting Digital Customer Engagement Solutions designed specifically for restaurants, convenience stores, and retailers looking to nurture lasting connections with their patrons. Boasting a sol...Read more about Paytronix
CUX
CUX
CUX.io gather all data but focuses only on data relevant to a business goal. Thanks to pre-analysis the application sends alerts, indicating places of customer frustration, presents the scale of potential problems and prepares dat...Read more about CUX
Tallyfy
Tallyfy
Tallyfy is workflow software that lets you document and automate every business process across your company. Track all your processes in real-time, on a simple and visual dashboard. You can trigger processes manually, via forms,...Read more about Tallyfy
Merchant Centric
Merchant Centric
Merchant Centric is a cloud-based platform that enables businesses to engage with their customers via social media and drive customer loyalty, while also allowing them to identify new revenue streams through effective reputation m...Read more about Merchant Centric
Avion
Avion
Avion is a user story mapping for agile product teams. This platform allows companies to turn backlogs into one strategic roadmap. With Avion, users can plan leaner releases and spot dependencies faster. Notable features include m...Read more about Avion
Stonly
Stonly
Stonly is a platform for customer service that delivers knowledge when and where people need it. That means it gets used much more often and can handle every case that comes its way. Easily create step-by-step guides, decision tre...Read more about Stonly
eContact
eContact
eContact is a more effective way to deploy and optimize communications across multiple channels (SMS, IVR, Email), improving your customers’ experiences and simplifying your workload. This powerful, yet flexible, platform gives y...Read more about eContact
Salesforce for Retail
Salesforce for Retail
Salesforce Retail CRM is a retail management system designed to help eCommerce businesses identify customers’ requirements and deliver personalized experiences. Administrators can organize and manage multiple marketing campaigns a...Read more about Salesforce for Retail
DDMSPLUS
DDMSPLUS
DDMSPLUS is cloud-based ERP software for independent office products dealers that positions them to compete and win against big-box retailers and online channels. We built the software specifically for the industry to help streaml...Read more about DDMSPLUS
Dito CRM
Dito CRM
Dito CRM is a customer relationship management software that helps businesses manage client data, campaigns, agenda, customer experiences, and more. Teams can concentrate and unify customer records, both in physical stores and eCo...Read more about Dito CRM
Marigold Engage by Sailthru
Marigold Engage by Sailthru
Marigold Engage by Sailthru is a marketing automation platform designed to help businesses engage with customers across various channels including email, mobile and web. It offers a multi-channel personalization solution and enabl...Read more about Marigold Engage by Sailthru
Crowdtech
Crowdtech
Crowdtech offers a suite of research tools that enable organizations to capture customer insights through polls, surveys, chats, bulletin boards and more. The platform lets organizations create in-house search panels and add pre-q...Read more about Crowdtech
DemandJump
DemandJump
DemandJump is a cloud-based solution that provides consumer insights and market intelligence to marketing teams of all sizes. This solution can be used to analyze competitor data, including organic search, paid ads, online traffic...Read more about DemandJump
Verloop
Verloop
Verloop.io is building the operating system for customer support. Our state-of-the-art conversational AI helps brands securely scale their support, reduce operational expenses and gain complete visibility into their customer suppo...Read more about Verloop
CrossEngage
CrossEngage
CrossEngage is a Customer Data and Prediction Platform for growing your customer base into valuable, individual customer relationships. Easily identify, prioritize, and activate the most valuable customer audiences and retain cust...Read more about CrossEngage
Glance
Glance
Glance's in-the-moment web and mobile cobrowse, screen share, and video solutions increase customer satisfaction, ensure brand loyalty, and drive revenue. The world’s largest enterprises trust Glance to empower their customer-faci...Read more about Glance
Fixzy Assist
Fixzy Assist
Fixzy remote assistance is a powerful solution to provide guided remote assistance around the world. With our collaboration with Edinburgh Uni to develop computer vision models and access to AR tools including 3D room plans, accur...Read more about Fixzy Assist
Mention Me
Mention Me
Mention Me's Customer Advocacy Intelligence platform empowers ecommerce brands to tap into the potential of word-of-mouth marketing. By acquiring, nurturing, and motivating brand fans to promote your business through word-of-mouth...Read more about Mention Me
Avaya Experience Platform
Avaya Experience Platform
Avaya Experience Platform is a unified communications solution designed to connect people using a range of channels, including voice, email, and chat. The software is designed to deliver effortless experiences for customers and em...Read more about Avaya Experience Platform
Capturi
Capturi
As the leading platform for conversation analysis in Scandinavia, Capturi converts your customer conversations into concrete insights. With these insights, you will not only know what works but also what specific word choices and ...Read more about Capturi
ClickTale
ClickTale
Clicktale is a customer engagement software that helps improve web usability, customer experience and increases the user conversion rate. Its customer analytics feature collects a bevy of data information and can track a users mov...Read more about ClickTale
Retamo
Retamo
Retamo is an online review and reputation management solution, which enables businesses to generate and monitor customer ratings across multiple platforms such as Airbnb, Glassdoor, Expedia and more. Professionals can create searc...Read more about Retamo
Surveyol
Surveyol
SurveyOL is a versatile survey creation application suitable for businesses of any type. It includes built-in survey templates that users can customize for their specific requirements. The software offers various options to match ...Read more about Surveyol
Checkbox Survey
Checkbox Survey
Checkbox is a professional survey tool for individuals, teams, and enterprises and is available as a hosted subscription or on-premises (installable) software. Create beautifully branded surveys, deliver and track invitations, a...Read more about Checkbox Survey
Vitally
Vitally
Vitally allows customer-centric teams at B2B SaaS companies provide the best possible customer experience. We provide your team with 360 customer profiles, flexible health scoring and reporting, and best-in-class automation - wrap...Read more about Vitally
BrandBastion Lite
BrandBastion Lite
We have been managing comments for +9 years for some of the largest brands in the world. So no one knows the opportunities and struggles as we do! Comment management is our niche, and that's why we built this platform taking into ...Read more about BrandBastion Lite
Chameleon
Chameleon
Chameleon is a digital adoption platform for building and publishing customizable product tours and surveys to aid with client website onboarding. Installation is carried out with low code requirements, or through integration with...Read more about Chameleon
Moveo.AI
Moveo.AI
Moveo.AI revolutionizes customer experiences through cutting-edge conversational AI agents. Our enterprise-grade platform, driven by generative AI and proprietary Large Language Models (LLMs), redefines data processing, enabling t...Read more about Moveo.AI
StorifyMe
StorifyMe
StorifyMe is a platform that allows you to create interactive, visual content, known as stories, that can be used on any website or mobile app. With StorifyMe, you can share your message in a compelling way on the channel that b...Read more about StorifyMe
Apteco FastStats
Apteco FastStats
FastStats is a data analysis software that allows marketers to gain actionable insights from customer data. The software unifies all customer information into a single view for intelligent data exploration, visualization, and mini...Read more about Apteco FastStats
Centralpoint
Centralpoint
Centralpoint, by Oxcyon is featured in Gartner’s Magic Quadrant for Digital Experience Platforms is a Microsoft based technology which be installed either on-premise or in the cloud. It is an N-Tiered, highly scalable, roles based...Read more about Centralpoint
Pypestream
Pypestream
Pypestream is a cloud-based conversational AI solution designed to help businesses use chatbots and pragmatic AI to improve customer communications. Designed for businesses in insurance, healthcare, financial services, travel, eCo...Read more about Pypestream
LiveCaller
LiveCaller
LiveCaller is a live chat solution designed to help businesses connect and communicate with customers via calls, messages, third-party tools and co-browsing capabilities. Agents can maintain a record of phone calls, store clients'...Read more about LiveCaller
RAY
RAY
RAY provides marketing teams with digital tools to increase their presence on search engines, like Google and Bing Search. Organizations can increase their visibility online and allow customers to market them on their behalf. Furt...Read more about RAY
Hello Customer
Hello Customer
Hello Customer: the AI-powered Voice of Customer platform to collect, centralize and analyze feedback, prioritize actions and confidently take business-critical decisions. -AI analysis with the highest precision and deepest leve...Read more about Hello Customer
Engage 365
Engage 365
Engage365 is customer loyalty and reward platform powered by Microsoft Dynamics CRM. It uses Microsoft technology to allow small & medium size businesses to improve customer engagement strategy and customer retention strategies....Read more about Engage 365
inConcert Contact Center
inConcert Contact Center
Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichannel Contact Center is a cloud-based contact management solution that helps bring together all customer touchpoint...Read more about inConcert Contact Center
WorkHub Tasks
WorkHub Tasks
WorkHub Tasks is an advanced task management solution that harnesses the power of AI to simplify workflows and promote teamwork across an organization. With its robust user roles and data privacy features, it provides a secure pla...Read more about WorkHub Tasks
Brandwise
Brandwise
Brandwise is an enterprise grade digitization browser-based software, to authenticate products and build direct engagement channels with customers. This solution uses patented cryptoblock technology on permissioned blockchain to g...Read more about Brandwise
Wondering
Wondering
Wondering is the AI-first user insights platform helping companies grow their revenue and reduce development costs through AI-led user research. Some of the world's best product and UX teams at companies like Gousto, Cazoo, and B...Read more about Wondering
MFour Studio
MFour Studio
MFour Studio is a mobile data collection platform. It enables companies to conduct surveys and market research via mobile devices. MFour Studio caters to market research firms, survey research companies, and brands looking to gain...Read more about MFour Studio
Ochatbot
Ochatbot
Ochatbot is an artificial intelligence chatbot platform designed for ecommerce and customer service applications. It serves online retailers from various sectors, aiming to enhance shopping experiences and customer support. This ...Read more about Ochatbot
Confirmit
Confirmit
Confirmit is a market research platform that gathers essential business data regarding customers, markets and employees and helps businesses to grow. Confirmit’s market research helps businesses increase productivity, reporti...Read more about Confirmit
ServicePower
ServicePower
ServicePower is an on-premise and cloud-based field Service solution. It’s suitable for businesses of all sizes and across different industry verticals such as HVAC, IT, transportation, service and more. Key features include work ...Read more about ServicePower
Usage Intelligence
Usage Intelligence
Revulytics Usage Intelligence is a cloud-based performance measurement solution that helps businesses track software use. Other features include dashboards that display various performance metrics and a client messaging tool. ...Read more about Usage Intelligence
ServiceGuru Kiosk
ServiceGuru Kiosk
ServiceGuru Kiosk is a cloud-based solution that helps businesses automate processes for collecting customer feedback through kiosk devices across multiple locations. Key features include remote update/installation, usage reportin...Read more about ServiceGuru Kiosk
Alida
Alida
Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers—even the parts that are hard to hear—can help companies make better decisions that drive...Read more about Alida
Messangi
Messangi
Messangi is a customer engagement and lead capture solution that helps businesses send personalized content and brand experiences throughout the customer journey. It is a multi-channel tool that allows staff members to initiate an...Read more about Messangi
Wigzo
Wigzo
Wigzo is a no-code customer data platform with e-commerce marketing automation capabilities. Its AI-based automation engine, native analytics, smart customer segmentation, and omnichannel personalization workflows allow e-commerce...Read more about Wigzo
HelpHero
HelpHero
Discover just how easy it is to onboard and enhance the experience of users using HelpHero’s software platform. With no coding or design experience required, anyone can create engaging product tours and interactive walkthroughs. C...Read more about HelpHero
Opportunity CRM
Opportunity CRM
Opportunity® CRM by Digital4Change® is a cloud-based business management platform with an integrated BI for businesses of all sizes. Opportunity® CRM by Digital4Change® helps businesses manage sales, customers and operations, for...Read more about Opportunity CRM
Case Status
Case Status
Case Status is a one-stop information center that revolutionizes how legal firms communicate with their clients. It enables your business to update every client with a simple click. Centralize client, case manager, and attorney co...Read more about Case Status
Dynamic Yield
Dynamic Yield
Dynamic Yield is a personalization software designed to help businesses analyze user's online behaviour to deliver a personalized experience and run marketing campaigns using A/B testing, real-time analytics, conversion tracking, ...Read more about Dynamic Yield
Honestly
Honestly
Honestly Employee Engagement is a cloud-based solution that helps large and midsize businesses to gauge employees satisfaction levels. The solution helps management to run internal surveys and polls to understand work-related issu...Read more about Honestly
Nextiva CRM
Nextiva CRM
The cloud-based CRM by Nextiva saves businesses time by consolidating all company communications into one platform. Deliver a smooth and seamless customer experience with a unified sales and service CRM. Nextiva's CRM does mo...Read more about Nextiva CRM
WeHelp
WeHelp
With WeHelp's NPS software, you can understand each step of your customer's journey. Understand how your customers act while talking on the phone, going to the e-commerce shopping cart, browsing your tool or even how they are serv...Read more about WeHelp
Comarch Loyalty Marketing Platform
Comarch Loyalty Marketing Platform
Comarch Loyalty Marketing Platform is an end-to-end, AI-powered solution that today’s companies can use to increase customer lifetime value, drive brand awareness, and boost profits. It allows users to deliver personalized CXs acr...Read more about Comarch Loyalty Marketing Platform
Howazit
Howazit
Howazit, a cloud based SaaS B2B company, helps organizations meet customer expectations walk them through their journey, by enabling simple, smart and relevant communication. Howazit enable companies to collect feedback from custo...Read more about Howazit
SnapCall
SnapCall
SnapCall is a Live Video tool for Virtual Sales that helps convert web-traffic into buyers. It's always been thought that sales should be done in-person, but the e-commerce growth and the pandemic has changed the way we communica...Read more about SnapCall
Yieldify
Yieldify
Yieldify is a cloud-based solution designed to help businesses manage website personalization activities to improve conversion and customer engagement across eCommerce stores. The platform enables organizations to create, launch a...Read more about Yieldify
Industrytics
Industrytics
Make better business decisions, automate your data process and optimise your business with Decision Intelligence. With industrytics, you can connect, analyse and visualise all the metrics and data about your business and the feed...Read more about Industrytics
SemanticForce
SemanticForce
SemanticForce is the unified media/e-commerce intelligence and customer service platform with deep listening, advanced analytics, and a helpdesk platform for marketing, communications, and customer support professionals. It offers...Read more about SemanticForce
Waymaker
Waymaker
Waymaker is software that enables organizations to align strategy, goals, and execution across teams. It caters to chief of staffs, small business owners, startup founders, and advisors who need to manage plans, goals, projects, a...Read more about Waymaker
Red Falcon
Red Falcon
Red Falcon seeks to assist firms in attaining clear and actionable business insights using advanced ERP tools. The tools offer data analysts reporting tools that churn and process data, converting it into information that drives d...Read more about Red Falcon
Twilio Flex
Twilio Flex
Twilio Flex is a fully programmable cloud-based contact center platform that gives businesses complete control of their contact center experience. With Twilio Flex, companies can deploy an omnichannel contact center platform and c...Read more about Twilio Flex
Staffino
Staffino
Staffino is a cloud-based solution for customer experience management that offers businesses a comprehensive way to connect CX data with their overall business goals and revenue objectives. The online platform is user-friendly an...Read more about Staffino
Amazon Translate
Amazon Translate
Amazon Translate is a translation management solution that helps businesses streamline processes related to language identification, website localization, batch translation, and more on a centralized platform. With the named entit...Read more about Amazon Translate
QuickMetrix
QuickMetrix
QuickMetrix allows you to create a unified view of your consumers and listen and respond to their concerns and queries in real time all from a single platform. Become a consumer-centric brand by streamlining your operations from o...Read more about QuickMetrix
LocalClarity
LocalClarity
LocalClarity is a cloud-based review management platform for multi-location businesses. The comprehensive suite of tools helps clients to build relationships through direct review responses, increase local search traffic, gain ins...Read more about LocalClarity
Toonimo
Toonimo
User Experience Made Easy, for Everyone. Toonimo is a leading Digital Adoption Platform for enterprises who streamline the efforts for internal employee training and customer onboarding initiatives. For organizations that want t...Read more about Toonimo
Twik
Twik
twik is an award winning 5-years old startup that automatically detects all business goals in every website and page and assists in presenting the right product/service/message at the right time to each and every visitor (even com...Read more about Twik
Eureka
Eureka
CallMiner Eureka is a cloud-based speech analytics solution designed to help contact centers evaluate customer experience or sentiments across various communication channels such as emails, calls, social media or chat. Features in...Read more about Eureka
Gridle
Gridle
Gridle is a cloud-based productivity and team collaboration platform for small to midsize businesses. The platform seeks to unify all forms of team communications in a single place. Gridle supports video conferencing, chat, f...Read more about Gridle
Refiner
Refiner
Refiner is a customer survey solution for data-driven SaaS companies. Their highly customizable microsurvey widgets enable SaaS businesses to easily track customer satisfaction, profile and segment their users, or research what to...Read more about Refiner
ARCS
ARCS
ARCS is a cloud-based panel management solution that helps research institutions schedule study sessions, manage participants and streamline other administrative processes. Professionals can use the dashboard to schedule appointme...Read more about ARCS
Odyssey Attribution
Odyssey Attribution
Odyssey Attribution is a cloud-based marketing attribution platform that integrates with Google Analytics to provide businesses with insight into the performance of their marketing channels. The solution offers features including ...Read more about Odyssey Attribution
magnews
magnews
MagNews is the all-in-one solution to manage the customer journey from the overall strategy to the execution of individual activities and campaigns. MagNews enables marketing & sales teams to collaborate, acquire, convert, engage...Read more about magnews
SAP Customer Data Cloud
SAP Customer Data Cloud
SAP Customer Data Cloud enhances customer experiences across marketing, commerce, sales, and service. Unify all customer data sources, respect data privacy, and activate rich insights in real time to exceed customer expectations a...Read more about SAP Customer Data Cloud
Alterna CX
Alterna CX
Alterna CX is an AI-based solution that streams customer data from all digital and offline touchpoints. It aggregates, analyzes and organizes customer feedback in a unified dashboard, so users can quickly address frustrations, del...Read more about Alterna CX
TINT
TINT
TINT is a cloud-based social content platform that is also an all-in-one social media visual creator. Using templates that are easy to use, users can create engaging content from stills or videos, add text or emojis, and get inspi...Read more about TINT
AnyRoad
AnyRoad
AnyRoad is an Experience Relationship Management (ERM) platform that enables global brands to properly measure, scale, and implement their offline and online experiences. AnyRoad empowers companies to increase brand loyalty, chang...Read more about AnyRoad
Transformd
Transformd
Transform your digital experiences. CX automation platform that helps collect and distribute data while effortlessly connecting customers, staff, and systems. You can stay focused on what matters and grow faster....Read more about Transformd
Adobe Real-Time CDP
Adobe Real-Time CDP
Adobe Real-Time CDP is a cloud-based customer data platform that helps marketing teams unify data into real-time profiles that can be activated on any channel. The software allows for B2C and B2B data to be collected, normalized a...Read more about Adobe Real-Time CDP
Adobe Customer Journey Analytics
Adobe Customer Journey Analytics
Adobe Customer Journey Analytics provides users a user-friendly and intuitive tool for collecting and analyzing customer journey data. The solution offers features such as a full overview of all data sets, data collection, real-...Read more about Adobe Customer Journey Analytics
Confer With
Confer With
Confer With is a video shopping platform that replicates the in-store shopping experience on the retailer’s websites. It connects online shoppers with retail experts in a live shopping video call and immerses the customer in a rea...Read more about Confer With
Dressipi
Dressipi
Fashion AI experts Dressipi help apparel retailers understand what customers will buy and importantly not return. Dressipi delivers fashion-specific algorithms and APIs to global retailers, drawing on the combined expertise of top...Read more about Dressipi
Click2Buy
Click2Buy
With the Where to Buy solution from Click2Buy, brands can offer their customers the most fluid and adapted buyer's journey possible. Click2Buy's Where to Buy solution - or Store Locator 3.0 - not only helps brands convert the tra...Read more about Click2Buy
Merren
Merren
Merren is a customer engagement and survey platform that reaches as wide a sample size as possible, on the back of easy messaging apps that users love. You can even send recorded questions and messages to an audience that cannot r...Read more about Merren
DANAConnect
DANAConnect
DANAConnect is the ideal communication automation platform for the financial ecosystem. Serve more customers, add new services, increase margins, improve the consistency and speed of your service with automated workflows that al...Read more about DANAConnect
Broadcaster BOT
Broadcaster BOT
Broadcaster Bot is a Concepto Móvil product that offers an innovative solution for serving customers through conversations on WhatsApp, Facebook Messenger, Google Business Chat, and RCS. The platform integrates multiple communica...Read more about Broadcaster BOT
Players 1st
Players 1st
Players 1st is a sports management solution tailored specifically for golf enthusiasts. Created by golfers, for golfers, the platform provides a comprehensive set of tools to streamline player feedback, ensure personalized communi...Read more about Players 1st
Stames
Stames
Stames is a cloud-based customer support and team communication platform that helps businesses manage customer queries and complaints via a unified portal. Key features include issue tracking, sales engagement, customer satisfacti...Read more about Stames
Kilterly
Kilterly
Kilterly is a cloud-based customer experience solution catering to businesses of all sizes. The solution enables marketing managers to run customer retention and onboarding campaigns, track retention rate, create to-do lists, cust...Read more about Kilterly
SmartAction Speech IVR System
SmartAction Speech IVR System
SmartAction's virtual agent solution leverages artificial intelligence to automate conversations in call centers. The software manages repetitive phone calls and chats in various industries, which can lead to a reduction in staffi...Read more about SmartAction Speech IVR System
SightMill
SightMill
SightMill is a cloud-based survey management solution designed to help businesses create and conduct net promoter score (NPS) surveys. It allows users to generate and deliver surveys to customers via SMS, emails or by embedding it...Read more about SightMill
Small Business WiFi
Small Business WiFi
Guest WiFi by Purple is a cloud-based solution, which enables businesses in entertainment, retail, hospitality and other industries to collect and track visitors' information to improve sales, engagement and revenue. Organizations...Read more about Small Business WiFi
TheyDo
TheyDo
TheyDo is a collaborative journey management platform that optimizes the way you manage and track customer experience from insight to implementation. With TheyDo, experience-led teams (CX, UX, Research, Product) can manage all jou...Read more about TheyDo
Pixis Insights UI/UX
Pixis Insights UI/UX
Pixis Insights UI/UX testing is a platform designed to provide businesses with all user research solutions under one roof. Pixis Insights UI/UX Testing is a 360-degree user research tool, which empowers brands by enabling them to ...Read more about Pixis Insights UI/UX
StoryPulse
StoryPulse
StoryPulse is an assessment and feedback platform that helps you gather customer feedback on products, services, or internal teams. Create engaging surveys and polls, encourage customers to make comments through additional questio...Read more about StoryPulse
SatisMeter
SatisMeter
SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth. Utilize different surve...Read more about SatisMeter
eNPS
eNPS
eNPS is a cloud-based solution designed to help businesses monitor employees’ experiences through NPS surveys. Professionals can use the dashboard to track and gain insights into the total survey releases, submissions, and respons...Read more about eNPS
Unbabel
Unbabel
Unbabel is an artificial intelligence (AI)-powered solution to provide customer support, enabling businesses to interact with clients in multiple languages. It combines machine translation with human insight and natural language p...Read more about Unbabel
SiteRecording
SiteRecording
SiteRecording by 500apps is the advanced website recording software to keep track of user involvement and provide insights into user behavior. Make informed judgments based on this information to assist increase website efficienc...Read more about SiteRecording
journy.io
journy.io
journy.io is an AI-powered platform that helps businesses bring all the product data together in one place and automate engagement triggers on high-risk accounts based on empirical customer insights. Key features include 360-degre...Read more about journy.io
Mosaicx
Mosaicx
Businesses can't hire enough agents to keep every customer happy, so Mosaicx uses conversational AI to create an agent-like experience without a human agent. This creates fast, easy, personalized service experiences, which increas...Read more about Mosaicx
Responsly
Responsly
Responsly is a cloud-based platform that makes managing feedback simple and effective. The intuitive visual editor allows users to design beautiful surveys and forms that the customers, employees, and users will love to answer. Th...Read more about Responsly
Elixir
Elixir
Elixir Cloud: Revolutionize Your Customer Communications Elixir Cloud is a cutting-edge customer communication management (CCM) platform that empowers enterprises to create, manage, and deliver personalized, data-driven communica...Read more about Elixir
VoiceAnalytics
VoiceAnalytics
VoiceAnalytics is a voice and data analysis platform based on advanced artificial intelligence technology. The system processes and analyzes digitally stored audio and its metadata provided by a customer's recording system. The p...Read more about VoiceAnalytics
Safari Portal
Safari Portal
Safari Portal is a client experience platform created for travel consultants. Create visually stunning itineraries in minutes and completely customize everything, even your own custom brand fonts and colors. Access thousands of c...Read more about Safari Portal
JourneyLabs
JourneyLabs
JourneyLabs is a journey mapping solution designed to help medical organizations, recruiters, education institutions, consultants and other businesses provide personalized digital content to users. Based on the Microsoft Azure pla...Read more about JourneyLabs
Evam
Evam
Utilizing an AI-based, machine-driven approach, Evam Continuous Intelligence Platform is a customer experience platform that orchestrates customer journeys by processing and visualizing real-time context data. Evam CI Platform uti...Read more about Evam
Gavagai
Gavagai
Gavagai is a text analytics solution that helps businesses of all sizes collect, analyze and visualize customer feedback, reviews and other data on a unified platform. It enables managers to organize textual data using conditional...Read more about Gavagai
AnswerDash
AnswerDash
AnswerDash is a cloud-based contextualized self-service customer support solution that helps provide information to customers visiting a users’ website or mobile application. The solution features predictive Q&A technology based o...Read more about AnswerDash
Gnatta
Gnatta
Gnatta is a cloud-based solution, which creates communication technology, tiered across five products for small to large organizations. Full coverage is available across digital channels including webchat, email, messaging and soc...Read more about Gnatta
EasySend
EasySend
EasySend helps you evolve forms into easy digital experiences with no code. By going digital, you’ll streamline customer data intake and automate your enterprise workflow. Start from scratch or digitize any PDF. Use smart tools ...Read more about EasySend
AlphaChat
AlphaChat
AlphaChat is a conversational artificial intelligence (AI) platform, which enables businesses in finance, telecom, eCommerce and other industries to communicate with customers via virtual assistants. Managers can route clients' su...Read more about AlphaChat
Azuba CCM Platform
Azuba CCM Platform
Customer expectations are higher than ever, and the ability to communicate effectively across multiple channels is not just an advantage—it's a necessity. Azuba's Customer Communication Management (CCM) Platform steps in as a sol...Read more about Azuba CCM Platform
MyFeelBack
MyFeelBack
MyFeelBack is a cloud-based software aimed at helping businesses design, conduct and manage custom surveys using an interactive survey builder to gather feedback from the targeted audience. The application helps organizations gain...Read more about MyFeelBack
K-Now
K-Now
K-NOW is the Digital Adoption Platform from Knowmore. K-Now allows businesses to create and publish guides and messages on top of the application. Contextual help within the application GPS simplifies understanding, support and t...Read more about K-Now
Odigo
Odigo
Odigo is a SaaS cloud contact center solution that facilitates relationships between large organisations and their customers. The comprehensive platform manages all interactions, across all channels, at any time. It allows compani...Read more about Odigo
Bubbl
Bubbl
Bubbl is a zero party data app plug-in that unlocks an API and cloud based mobile marketing platform. Bubbl easily plugs into any existing app to provide location-aware out-of-app customer engagement tools that work to improve a...Read more about Bubbl
Omnichannel Personalization
Omnichannel Personalization
Omnichannel Personalization was developed by Algonomy, formerly Rich Relevance, to support direct-to-customer brands, enterprise retailers, and B2B e-commerce companies in setting themselves apart through one-to-one personalized c...Read more about Omnichannel Personalization
USAN Contact Suite for Amazon Connect
USAN Contact Suite for Amazon Connect
USAN Contact Suite for Amazon Connect is an omnichannel contact center solution designed to integrate with Amazon Connect. It has a proprietary client interface that allows users to control the customer experience from anywhere in...Read more about USAN Contact Suite for Amazon Connect
QaizenX
QaizenX
QaizenX is an experience management tool that allows businesses to measure employee and customer experience seamlessly using ready-made standard templates. Teams can collect feedback through web links, QR codes, email and SMS. Man...Read more about QaizenX
UserExperior
UserExperior
UserExperior is a mobile app analytics solution that enables product teams to get powerful insights into their apps user’s experiences. Understand your app users through session replay, heatmaps, funnels, and crashes to fix broken...Read more about UserExperior
Upzelo
Upzelo
Upzelo's loyalty and rewards schemes are designed to elevate your business's expansion. Turn every transaction into a festivity with a custom-made program that can be quickly established and activated in moments, all without any r...Read more about Upzelo
FCI Customer Communication Management
FCI Customer Communication Management
FCI CCM Software is an omnichannel customer communication management solution with features such as detailed insights, personalized communication, and business process automation...Read more about FCI Customer Communication Management
e-satisfaction.com
e-satisfaction.com
e-satisfaction.com is an Enterprise Feedback Management Software that collects feedback during important moments of the customer journey. Organizations that trust e-satisfaction.com have customers in the center of their attention ...Read more about e-satisfaction.com
SAS Customer Intelligence 360
SAS Customer Intelligence 360
SAS Customer Intelligence 360 is a multichannel marketing hub for the modern marketing organization. Offering a suite comprised of modular components (SAS 360 Engage, SAS 360 Discover, SAS 360 Plan, and SAS 360 Match) SAS Customer...Read more about SAS Customer Intelligence 360
Umanest
Umanest
Umanest is the loyalty and reputation toolkit for property managers. Users can automate feedback collection from landlords and tenants for retention, online reviews and referral generation. Administrators can receive notifications...Read more about Umanest
Fullview
Fullview
With Fullview you can solve customer issues way faster and create better customer experiences thanks to session replays and cobrowsing. With Fullview Replays, you can record all user sessions and instantly replay what your custom...Read more about Fullview
Observe.AI
Observe.AI
Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maxim...Read more about Observe.AI
CataBoom
CataBoom
CataBoom enables you to create and launch on-brand digital campaigns with ease. Simply target the engagement metrics you want to move, configure your preferred mechanics, then load your graphics. We’ll help you interact with your ...Read more about CataBoom
Business Beat
Business Beat
Business Beat is a software for regular anonymous pulse surveys and 360-degree feedbacks that helps create a sustainable corporate culture. The results are collected in real time and processed in such a way that users can immediat...Read more about Business Beat
Wyng
Wyng
With Wyng marketers can easily build interactive digital experiences that engage customers at the right moments, transparently earn preferences and other zero-party data, personalize in real-time, and drive sales. Wyng includes: ...Read more about Wyng
Bonder
Bonder
Bonder is an innovative on-site support solution that is designed to meet the specific needs of in-house teams, service partners, and customers. With various features tailored for desktop and mobile devices, Bonder empowers organi...Read more about Bonder
LoyaltyXpert
LoyaltyXpert
Ecosmob Technologies Pvt Ltd owns and operates LoyaltyXpert as a strategic business unit. Specifically, this SaaS solution offers state-of-the-art Digital Channel Engagement, Sales Management, and Loyalty Program solutions in one ...Read more about LoyaltyXpert
Machine Learning on AWS
Machine Learning on AWS
AWS provides the most comprehensive set of artificial intelligence (AI) and machine learning (ML) services. With a fully managed cloud infrastructure, you can build, train, and deploy integrated machine learning models for any us...Read more about Machine Learning on AWS
s.360
s.360
s.360 is a cloud-based life underwriting solution for insurers and reinsurers. The modular ecosystem fits any project or size of the company, allowing users to automate their underwriting processes, preset case journeys, and struc...Read more about s.360
Apteco PeopleStage
Apteco PeopleStage
Apteco PeopleStage is a campaign automation software that creates, manages, and delivers automated, personalized marketing campaigns across multiple channels. The software orchestrates customer journeys by using triggered messages...Read more about Apteco PeopleStage
virsaic
virsaic
virsaic is a digital ecosystem that helps businesses manage customer communications and digital interactions across multiple channels and devices, including outbound and inbound. virsaic is a digital platform that allows business...Read more about virsaic
CFN Insight
CFN Insight
CFN Insight is a cloud-based solution that helps businesses utilize journey maps to manage customer touchpoints and improve overall client experience. Professionals can assign key metrics to multiple business owners, track the pro...Read more about CFN Insight
CXDeployer
CXDeployer
CXDeployer is a cloud-based solution designed to help small to large enterprises design, share and deploy customer journey maps, business model canvas, persona and empathy maps to visualize and improve customer's experience with t...Read more about CXDeployer
BEYABLE
BEYABLE
BEYABLE is a predictive marketing solution that helps businesses in retail, travel and other sectors implement a customer relationship strategy and manage site abandonments. The machine learning and behavioral marketing technologi...Read more about BEYABLE
Experiture
Experiture
Experiture is an integrated hybrid marketing automation and customer engagement solution that caters to small and midsize businesses across various industry verticals and helps them to create and manage marketing programs across e...Read more about Experiture
Feefo
Feefo
Feefo is the world’s largest verified-customer reviews platform. It helps empower businesses worldwide to collect genuine, verified customer reviews and insights, allowing you to improve your products and customer experience...Read more about Feefo
Tatvam
Tatvam
Tatvam uses Machine Learning and AI to analyze all your guest feedback comments (online reviews, email surveys, support emails, etc.) and immediately show you what your guests are saying and how they feel about any specific area o...Read more about Tatvam
Zoomph
Zoomph
Zoomph is a cloud-based audience analytics solution which helps midsize to large marketers with monitoring, analytics and activation. The platform provides customized insights based on campaigns, brands and customers. Primarily ca...Read more about Zoomph
Wonderflow
Wonderflow
Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and turn this extremely vast stream of customer feedback into winning decisions. Unified VoC analytics help B2C compa...Read more about Wonderflow
Octane AI
Octane AI
Octane AI is a conversational AI platform designed to help Shopify and Shopify Plus merchants create personalized customer experiences across channels to improve website conversion rates. It offers a shop quiz module, which enable...Read more about Octane AI
Guest Service
Guest Service
GuestService is an independent element to ensure you can handle your guests from start to finish. You can accept new requests and control customer requirements via online guest management logins. With continuous, multilingual and ...Read more about Guest Service
Pobuca Experience Cloud
Pobuca Experience Cloud
Pobuca Experience Cloud is a solution that leverages AI to analyze what customers say at all touchpoints and produces CX metrics & VoC insights. This helps organizations understand why customers are dissatisfied, what they like an...Read more about Pobuca Experience Cloud
Dynata Insights Platform
Dynata Insights Platform
Dynata Insights Platform is a customer engagement software that helps businesses review, approve, share and deliver data. The solution enables managers to gain insights into audience demographics, brand health and campaign analyti...Read more about Dynata Insights Platform
ProdCamp
ProdCamp
ProdCamp is a user feedback and product management platform for SaaS companies. It helps product teams collect, analyze, and take action on user feedback to build customer-driven product roadmaps. The platform caters to product ...Read more about ProdCamp
Pega Customer Service
Pega Customer Service
Pega Customer Service tracks and analyzes the performance of customer service teams, making it easy to identify opportunities for improvement. The platform allows users to automate various processes like service ticket creation an...Read more about Pega Customer Service
Call Journey
Call Journey
Call Journey CI (Customer Intelligence) automates customer intelligence storytelling. We look beyond the status quo to uncover detailed organization and experience transformation opportunities typically hidden in vast customer com...Read more about Call Journey
Askable
Askable
Online software platform to help research find, interview and pay participants all on one place. Askable is a participant recruitment platform that provides a range of features including online surveys, tasks, remote testing, face...Read more about Askable
justLikeAPI
justLikeAPI
justLikeAPI is a single-point service for scraping reviews and other review-related data from some of the most complicated websites. Its users can save a lot of time and money by not having to deal with dozens of different review ...Read more about justLikeAPI
DeepConverse
DeepConverse
DeepConverse helps businesses automate up to 80% of their support queries. DeepConverse offers a chatbot, conversational search and interactive guides to provide pleasing support experiences to your users. Backed with 50+ suppo...Read more about DeepConverse
Artiwise
Artiwise
Artiwise is an AI-powered Voice of Customer (VoC) platform focused on delivering sustainable customer satisfaction by combining multiple communication channels on a unified customer experience (CX) platform, allowing real-time tra...Read more about Artiwise
Trring Me
Trring Me
Trring Me is a multi-platform marketing solution with a stronghold in all the major sectors for automation and networking. Here you will find the best use cases of industry and its types. We are open customizers as per your prop...Read more about Trring Me
Surveyed
Surveyed
Collect qualitative insights through video responses with Surveyed. The powerful AI-based survey features make it easy to target, logic, and segment respondents for richer feedback. Additionally, the video response feature makes i...Read more about Surveyed
SMS Número Corto
SMS Número Corto
SMS Marketing by Teleprom is a cloud-based solution that allows users to engage with customers via text messages. The platform allows users to send messages in bulk and provide OTPs and other alerts. SMS Marketing includes a mobi...Read more about SMS Número Corto
Eclipse AI
Eclipse AI
Designed for businesses in retail, information technology and other industries, Eclipse AI is a cloud-based solution that helps manage customer experience via artificial intelligence (AI). It offers various features such as omnich...Read more about Eclipse AI
Zappix Digital Patient Engagement
Zappix Digital Patient Engagement
Zappix redefines patient care and elevates outcomes. By seamlessly connecting with patients through various digital devices, Zappix enables a new level of personalized and responsive communication. This patient engagement solution...Read more about Zappix Digital Patient Engagement
FLK it over
FLK it over
Designed to cater to businesses of all sizes, FLK it over offers a seamless and secure solution for document signing. The platform's hallmark feature is its integration with SMS, enabling clients to sign documents swiftly and conv...Read more about FLK it over
Quadient Customer Journey Mapping
Quadient Customer Journey Mapping
Quadient Customer Journey Mapping is a cloud-based software that helps businesses manage customer relationships through a variety of solutions, including e-delivery services, data analytics, parcel tracking solutions, and more. Th...Read more about Quadient Customer Journey Mapping
Dynamics 365 Marketing
Dynamics 365 Marketing
Microsoft Dynamics 365 Marketing is a multi-channel customer journey orchestration platform designed to automate marketing processes, engage customers and drive them through the sales funnel. With Dynamics 365 Marketing, users can...Read more about Dynamics 365 Marketing
Wrench.ai
Wrench.ai
Wrench.ai is an AI-powered customer data platform that helps businesses automate enrichment, research, customer insights, firmographics, and behavioral analytics. Its key features include AI personas and behavioral segmentation, ...Read more about Wrench.ai
ListedKit
ListedKit
ListedKit is an all-in-one platform that redefines how your team manages transactions and keeps clients informed every step of the way. Seamlessly oversee your team's activities and foster seamless communication through an intuiti...Read more about ListedKit
PBXact
PBXact
Schmooze Com, Inc. is the developer and corporate sponsor of FreePBX, which is a distribution of the open-source Asterisk telephony platform. True to its name, FreePBX is indeed free for businesses possessing the IT experience to ...Read more about PBXact
Corelation
Corelation
Corelation is a cloud-based anti-churn tool for B2B service providers, that helps elevate retention rates, via a user-friendly, automated platform. By illuminating the vital links between employees and customers, Corelation Softwa...Read more about Corelation
Gallabox
Gallabox
Gallabox empowers businesses with a single, collaborative communication platform designed to help convert their customer conversations into business-oriented actions. A conversational workspace, Gallabox integrates WhatsApp Busine...Read more about Gallabox
Native AI
Native AI
Native AI is a market intelligence platform designed for brands, agencies, and market research firms seeking to track customer feedback and consumer trends. It is suitable for marketing, product, and research teams aiming to gain ...Read more about Native AI
OdinAnswers
OdinAnswers
OdinAnswers is a cloud-based platform that helps enterprises process data from any source to understand the impact of customer experience on business metrics. It comes with an OdinExplore tool, which lets users discover trends by ...Read more about OdinAnswers
FellaFeeds
FellaFeeds
Fellafeeds is a cloud-based customer feedback solution for small and midsize retail businesses, restaurants and spas. Key features include multi-channel feedback collection, survey management and trend analysis. Fellafeeds al...Read more about FellaFeeds
Whisbi
Whisbi
Whisbi is a cloud-based customer service and support solution designed for customers of multiple sizes. It offers real-time video communication, co-browsing and web chat features to customers. The solution allows users to embed a ...Read more about Whisbi
OneTap
OneTap
OneTap is a digital attendance app used by event organizers, gyms, martial arts studios, yoga studios, schools, universities, and nonprofits. OneTap helps businesses create a check-in process using multiple devices with features l...Read more about OneTap
Track
Track
Tracksale is a cloud-based solution designed to help businesses automate the entire customer relationship lifecycle through feedback collection, digital campaigns, messaging and more. Key features include trend analysis, customiza...Read more about Track
IntouchSurvey
IntouchSurvey
IntouchSurvey is a cloud-based survey tool that allows businesses to create and execute surveys for market research. The platform enables users to generate customer satisfaction reports, collect feedback from their target audience...Read more about IntouchSurvey
MiaRec
MiaRec
MiaRec is a provider of conversational intelligence and automated QA for contact centers. Contact centers can use MiaRec across the workforce to modernize workflows and surface intelligence at scale. MiaRec's Conversational Analy...Read more about MiaRec
Scalando
Scalando
Scalando unites the key business services needed to execute an initiative seamlessly across internal and external execution communities. Uniting all business services in one platform dramatically improves communication, engageme...Read more about Scalando
Mapp Marketing Cloud
Mapp Marketing Cloud
Mapp Cloud is an Insight-led Customer Engagement Platform. With Mapp Cloud, marketers can focus on what makes a difference for their business, instead of spending precious time and resources taming the technology behind it. They c...Read more about Mapp Marketing Cloud
Krezzo
Krezzo
Krezzo is a business performance management solution which provides a platform for employees and employers to track and manage OKR, business performance, goals and more. Align priorities, break down silos, customize and dedicate a...Read more about Krezzo
SearchBox
SearchBox
Website search is the first personalized experience your visitors experience. They tell you what they want. You give them answers. Unfortunately, most businesses don't deliver on that promise. Most searchers don't find what they'...Read more about SearchBox
Qubriux
Qubriux
Unleash the Power of Customer Engagement with Qubriux: AI-Powered Marketing Automation (visit Qubriux.com). In today's digital age, customers crave personalized experiences. Businesses that can deliver relevant, engaging interact...Read more about Qubriux
Myopolis
Myopolis
Myopolis is a cloud-based solution that provides businesses with tools to streamline employee and customer communications on a centralized platform. Professionals can send personalized messages to clients, view their responses and...Read more about Myopolis
Repustate
Repustate
Repustate is a natural language processing (NLP) software designed to help businesses in the banking, healthcare, finance, hospitality and other sectors gain insights into unstructured data across documents and survey responses. I...Read more about Repustate
Momentive
Momentive
Momentive provides agile experience management solutions to business leaders facing complex challenges. The AI-powered Momentive platform combines market insights, brand insights, customer experience, product experience and employ...Read more about Momentive
SurveySensum
SurveySensum
SurveySensum is an artificial intelligence (AI)-enabled customer feedback management platform that helps businesses measure and respond to Net Promoter Score (NPS) and customer satisfaction (CSAT) surveys. SurveySensum lets users...Read more about SurveySensum
Ipiphany
Ipiphany
Analyse and discover insights into business performance, operational issues and revenue-generating activities using AI analytics. Read and prioritise customer text data collected through a range of channels within the business. Mo...Read more about Ipiphany
Kantar Marketplace
Kantar Marketplace
Kantar Marketplace is an agile market research software designed to help insight-seekers and marketing agencies collect feedback from consumers. The platform enables users to screen and test ads in real-time to better understand i...Read more about Kantar Marketplace
Vocalcom Salesforce Edition
Vocalcom Salesforce Edition
Vocalcom Salesforce Edition is a cloud contact center specifically developed for Salesforce. Users are provided immediate and real-time access to a customer's entire history of interactions all on one screen. Incoming calls can be...Read more about Vocalcom Salesforce Edition
Adobe Journey Optimizer
Adobe Journey Optimizer
Adobe Journey Optimizer supports businesses to find the next best interaction. It was specifically designed for mid-market & large enterprises and for businesses looking to manage one-to-one moments and scheduled omnichannel camp...Read more about Adobe Journey Optimizer
Eber
Eber
Eber is a Loyalty Marketing solution that empowers businesses to execute their loyalty strategy and grow long-term customer relationships. With an easy-to-use system businesses can easily integrate Eber into existing eCommerce, p...Read more about Eber
Exeevo Omnipresence
Exeevo Omnipresence
Exeevo is a global leader in customer relationship management (CRM) for the life sciences industry. The tool offers unified sales, marketing, medical affairs, events, and patient experience solutions which are powered by our omnic...Read more about Exeevo Omnipresence
refive
refive
refive helps retailers generate e-commerce level insights into in-store customer behavior, increase engagement and boost customer retention via smart digital receipts. Retail Operations, Marketing and E-commerce teams use refive ...Read more about refive
MaestroQA
MaestroQA
MaestroQA is a quality assurance platform designed to help call centers measure and improve the customer experience. It helps managers automate manual QA tasks with various capabilities, such as screen capture, agent coaching, sco...Read more about MaestroQA
Kapiche
Kapiche
Kapiche is a feedback analytics platform that analyses unstructured customer feedback data, empowering users to deliver better insights more quickly and positively impact their companies. The solution allows users to combine mult...Read more about Kapiche
WebMaxy Analyzer
WebMaxy Analyzer
Webmaxy Analyzer provides real-time user insights, heatmaps, surveys and polls, funnel view and form analytics. Get access to your users’ journey videos and know the features that appeal the most to your customers. By knowing your...Read more about WebMaxy Analyzer
Izicap
Izicap
Izicap enables businesses to access marketing tools that are normally exclusive to large corporations. Users can now differentiate their shop/bakery/restaurant/beauty salon by providing personalized rewards to their customers base...Read more about Izicap
Caliber
Caliber
Caliber Platform helps businesses earn the trust of employees, customers, investors, opinion leaders, and other stakeholders by harnessing the power of reputation data. Just by having a quick glance at the dashboard, you can tell...Read more about Caliber
Freshsurvey
Freshsurvey
Champion your CX with Freshsurvey. Create NPS and eNPS surveys in a flash. Align your surveys with your brand's presence with custom logos and colours. Create surveys in up to 40 languages, as per your customer preferences. Mana...Read more about Freshsurvey
Clootrack
Clootrack
Clootrack is an intelligent customer experience analytics platform that helps D2C brands understand the reasons why CX scores like NPS, CSAT, Star ratings drop. Our powerful AI-driven engine gathers and analyzes billions of custom...Read more about Clootrack
Yunique
Yunique
We simplify your company's service process by unifying voice, chat and WhatsApp channels in one place. Group CRM, Helpdesk and ERP to facilitate management, optimize your time and have access to information about the context for c...Read more about Yunique
ServiceTonic
ServiceTonic
ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The solution is offered...Read more about ServiceTonic
Appy Pie Live Chat
Appy Pie Live Chat
The software goes beyond traditional live chat capabilities by enabling businesses to track and analyze customer behavior. With built-in analytics, businesses gain valuable insights into customer preferences, allowing for personal...Read more about Appy Pie Live Chat
Freshworks Customer Service Suite
Freshworks Customer Service Suite
Freshworks Customer Service Suite simplifies tracking agent performance, workload distribution, and task assignment, enabling leaders to optimize agent efficiency and productivity. From an agent training and QA point of view, the ...Read more about Freshworks Customer Service Suite
Ideagen OpsBase
Ideagen OpsBase
OpsBase is the easy way to take manual processes, typically paper and spreadsheets, and deploy them to your workforce via the web and mobile apps. A simple to use tool, managers, can set up and deploy operations with ease, and se...Read more about Ideagen OpsBase
ProductHQ
ProductHQ
Product HQ is a cloud-based solution that helps startups streamline the entire product lifecycle, from identifying business opportunities to developing visual roadmaps. Businesses can utilize competition analysis, strategic object...Read more about ProductHQ
Salesforce for Travel & Hospitality
Salesforce for Travel & Hospitality
Salesforce for Travel & Hospitality is a solution that helps hospitality industry businesses with tracking customer reservations, providing personalized offers and recommendations, and managing loyalty programs. The software is cl...Read more about Salesforce for Travel & Hospitality
Salesforce for Automotive
Salesforce for Automotive
Salesforce Automotive CRM is an auto dealership management solution that helps businesses streamline processes related to performance tracking, customer engagement, lead management, and more on a centralized platform. It enables t...Read more about Salesforce for Automotive
Getpin
Getpin
Getpin offers a SaaS tool that integrates major Maps platforms (Google, Apple, Bing, OpenStreet Maps) and social media channels (Facebook, Instagram, etc.) to collect, process, and analyze terabytes of information using AI. Getp...Read more about Getpin
User Vista
User Vista
User Vista is an in-app survey tool designed for businesses, particularly startups and small companies. This tool enables businesses to launch surveys within their applications to collect valuable insights from their customers. T...Read more about User Vista
Zuar Portal
Zuar Portal
Provide secure, global access to your organization’s analytics. Zuar Portal is the easy way to create unique analytics hubs for executives, employees, partners, vendors, customers, and more. Employ drag and drop simplicity to buil...Read more about Zuar Portal
DevRev
DevRev
DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. Our mission is to bring end users, support engineers, product manag...Read more about DevRev
Auryc
Auryc
Auryc is a cloud-based customer experience (CX) solution that caters to businesses across various industries such as vacation rentals, hospitality, fashion, apparel and more. Key features include a customer journey intelligence pl...Read more about Auryc
NetOwl
NetOwl
NetOwl is an AI-enabled, multilingual text analytics solution that helps businesses manage big data processes including data extraction, sentiment analysis, name matching and identity resolution. The entity extraction module uses ...Read more about NetOwl
Bitext
Bitext
Bitext is a linguistic analysis platform that enables businesses to analyze text data and train conversation engines/chatbots using artificial intelligence, natural language processing and machine learning technologies. It uses co...Read more about Bitext
Luminoso
Luminoso
Luminoso is a text analytics solution that helps enterprises upload, evaluate and view customer insights data using Natural Language Processing (NLP) and Artificial Intelligence (AI) technology. Its multilingual capabilities enabl...Read more about Luminoso
EngageCX
EngageCX
MHC EngageCX is a customer experience automation tool built for enterprises of all sizes. With this solution, users can map customer journeys, track the number of customers at each milestone, and identify friction that prevents co...Read more about EngageCX
ChurnIQ
ChurnIQ
ChurnIQ is a cloud-based data intelligence solution, which helps subscription businesses monitor, predict and prevent loss of subscribers or customers across various service points, campaigns and digital channels. The platform ena...Read more about ChurnIQ
Kitewheel
Kitewheel
Kitewheel is a cloud-based customer journey mapping solution designed to help sales, marketing and service teams automate processes related to lead generation campaigns, purchase offers and customer recommendations. Key features i...Read more about Kitewheel
Cemantica
Cemantica
An innovative customer experience management platform to scale with your business goals. End-to-end customer experience software from strategy to execution. Brought to you by CCXP professionals, Cemantica covers the end-to-end C...Read more about Cemantica
Revuow
Revuow
Revuow is a web-based natural language generation SaaS, developed by ETH Spinoff Beratics in Switzerland. An artificial intelligence (AI)-enabled tool, it helps organizations generate professionally written, search engine optimiz...Read more about Revuow
Straviso
Straviso
StraViso is a customer management software designed to help businesses in insurance, banking and finance, healthcare, media and other sectors use artificial intelligence-enabled tools such as chatbots to facilitate two-way communi...Read more about Straviso
ClearlyRated
ClearlyRated
ClearlyRated is a web-based solution that helps accountants, lawyers and HR managers calculate net promoter score, measure client satisfaction and handle organizations’ reputation on a unified platform. It offers an online directo...Read more about ClearlyRated
Fonvirtual Virtual PBX
Fonvirtual Virtual PBX
Fonvirtual Virtual PBX is a VoIP solution that helps businesses streamline customer interactions through multiple communication channels such as audio/video calls, chats and WhatsApp. Key features include call recording, voicemail...Read more about Fonvirtual Virtual PBX
piHAPPINESS
piHAPPINESS
piHAPPINESS is a cloud-based survey solution designed for businesses across various single and multi-location industries. Features include action management, survey management, customer segmentation, feedback management, sentiment...Read more about piHAPPINESS
ThinkOwl
ThinkOwl
ThinkOwl is a cloud-based customer service management solution. Key features include multi-channel inbox management, case management, workflow automation and a customer portal. The multi-channel inbox helps users manage customer...Read more about ThinkOwl
Customer Happiness Index
Customer Happiness Index
Customer Happiness Index is a predictive analytics platform designed to help businesses identify and measure key drivers that impact churn rates, average revenue per user (ARPU) and customer lifetime value (CLV). It enables admini...Read more about Customer Happiness Index
Bizooy
Bizooy
Bizooy is a customer communication solution, which helps locksmiths, veterinarians, healthcare providers, contractors, salons and other professionals handle client reviews to improve search ranking across various platforms such as...Read more about Bizooy
ScientiaMobile
ScientiaMobile
ScientiaMobile helps businesses enhance user experience, conduct device analytics and detect user devices. It enables professionals to optimize images, interpret user agents (UAs), collect information about mobile devices and rela...Read more about ScientiaMobile
Amenity Analytics
Amenity Analytics
Amenity Analytics is a text mining software designed to help businesses in the finance and insurance sector analyze unstructured data across various types of documents including research reports and call transcripts. Administrator...Read more about Amenity Analytics
MeaningCloud
MeaningCloud
MeaningCloud is a text analytics solution that helps organizations across banking, publishing, insurance and other industries extract data from call transcripts, surveys, news posts and contracts. It enables managers to conduct se...Read more about MeaningCloud
REVEAL
REVEAL
Omniconvert Reveal helps eCommerce businesses increase lifetime value with customer analytics and RFM segmentation. Reveal is a customer journey mapping platform that enables merchants to understand and predict customer behavior ...Read more about REVEAL
Enterprise Accelerator
Enterprise Accelerator
Enterprise Accelerator is a data analysis solution, which helps organizations gain insights into customer interactions using various third-party business intelligence (BI) tools. Managers can search for transcribed client conversa...Read more about Enterprise Accelerator
Screver
Screver
Screver is a customer and employee feedback management platform for organizations of all sizes. It helps optimize employee's motivation and customer's experience and manage the sales funnel to increase your chance of acquiring dea...Read more about Screver
Qmatic
Qmatic
Qmatic is a cloud-based customer journey management solution that assists with appointment booking for customers and offers a user-friendly interface for staff and business Intelligence from gathered data to help improve customers...Read more about Qmatic
VAIL-Feedback
VAIL-Feedback
VAIL – Feedback is an omnichannel Customer Feedback software designed by Velosi. It encompasses a platform for cross-channel feedback management and versatile survey solutions to collect and analyze website as well as mobile feedb...Read more about VAIL-Feedback
CXInfinity
CXInfinity
CxInfinity is a contact center solution provider for omnichannel engagement. The system delivers 150+ deployments & 98.7% customer retention rate, and over 70 3rd party integrations. CXInfinity offers scalable and flexible solutio...Read more about CXInfinity
CSAT.AI
CSAT.AI
CSAT.AI provides a ‘fix it before you end it’ real-time solution to prevent bad customer service. This patent pending plugin was developed to train agents while providing 100% Quality Assurance monitoring. The Agent is able to see...Read more about CSAT.AI
Saysimple
Saysimple
About us We are Saysimple. We are experts when it comes to enhancing customer conversations. Providing our clients with the ability to focus on providing their customers with the level of service they deserve. Through our Custom...Read more about Saysimple
Resolution1
Resolution1
Resolution1 makes it easier for customers to connect to your team via your website or e-commerce store. Instantly convert your website's static "contact us" page into a dynamic "call-center-like" experience, offering your website ...Read more about Resolution1
GuideBox
GuideBox
GuideBox is a personalization engine that makes it possible for large enterprise B2B companies to engage and progress visitors without the need for personal data. In an age where the use of personal data is becoming more difficult...Read more about GuideBox
Rapidr
Rapidr
Designed for small to large businesses in consulting, technology and other industries, Rapidr is a cloud-based solution that helps manage customer experience via feedback portals, private boards, internal and external communicatio...Read more about Rapidr
TRACX
TRACX
Marketing managers can use the TRACX software to collect feedback from various social media channels and every POS touchpoint. It helps them gain real-time insights and understand the user experience, improving customer-driven sal...Read more about TRACX
unitQ
unitQ
unitQ is a customer experience management platform that provides real-time insights into product quality and customer sentiment. It is designed for customer support teams, product managers, and executives in SaaS and eCommerce com...Read more about unitQ
OMQ
OMQ
NEW: OMQ releases the first German chatbot based on ChatGPT/GPT-4. The beta version is now available for testing to companies from all industries. OMQ Chatbot is a cloud-based communication solution, which helps businesses automa...Read more about OMQ
SlashQ
SlashQ
SlashQ is a cloud-based digital queue management system for small and large businesses. It offers virtual check-in, status notifications/updates and appointment booking via mobile, laptop or web app dashboard. The solution is used...Read more about SlashQ
Touchpoint CX
Touchpoint CX
Touchpoint CX is a cloud-based customer experience (CX) management platform that consolidates voice of customer (VoC) feedback data in a unified dashboard. It provides an interactive resolution system and analytics reporting funct...Read more about Touchpoint CX
CallVU
CallVU
CallVU is a mobile digital engagement solution that blends digital and interactive media with a voice channel. The platform is designed to help organizations improve efficiency and meet customers’ needs while lowering expenses and...Read more about CallVU
Evolv
Evolv
Evolv AI is tech stack agnostic, easily and efficiently integrating with all top tools and solutions, so you can get value quickly with the lowest level of effort. By integrating seamlessly, you'll realize even greater value from ...Read more about Evolv
Mobile Service Cloud
Mobile Service Cloud
Deliver frictionless customer service experiences with Mobile Service Cloud. An easy-to-use solution that helps customer service teams to work together via one Agent Inbox. In this inbox, you receive messages from all channels. En...Read more about Mobile Service Cloud
DVSAnalytics Workforce Optimization
DVSAnalytics Workforce Optimization
DVSAnalytics Encore Workforce Optimization is a cloud-based service designed to enhance employee performance and efficiency, delivering contact center analytical solutions that support workforce optimization, interaction recording...Read more about DVSAnalytics Workforce Optimization
Scuba
Scuba
Scuba Analytics is a customer journey analytics tool dedicated to behavior process mining -- or the art of discovering, monitoring and improving processes so that your team can get answers to your data questions in a matter of sec...Read more about Scuba
Intent-Based Promotions
Intent-Based Promotions
Intent-Based Promotions is a promo solution that offers individualized promotions to eCommerce site visitors based on real-time buying intent. It offers the right minimum promotions needed to convert each shopper. It also knows w...Read more about Intent-Based Promotions
Userwell
Userwell
Userwell is a product feedback management software that helps businesses collect and gain insights into users' feedback, improving customers' experience and facilitating decision-making processes. Businesses can capture users' f...Read more about Userwell
Uptok
Uptok
Video chat solution for Shopify and other eCommerce stores. Offer personalized video sessions to high-intent shoppers on your Shopify store or other e-commerce platform. Conduct live demos, suggest products and offer discounts. As...Read more about Uptok
eGain Suite
eGain Suite
The eGain suite helps businesses connect, solve and optimize customer engagement like never before. The eGain digital customer engagement suite comprises three hubs, the Conversation Hub - a super-set of the chat, messaging, and d...Read more about eGain Suite
PAM 360
PAM 360
PAM 360 is a digital navigation and wayfinding platform for large-scale facilities that provides smarter navigation solutions for smart cities, corporate campuses, university campuses, entertainment districts, airports, and retail...Read more about PAM 360
Taplytics
Taplytics
Taplytics provides zero bloat, cross-platform AB Testing solutions that power the experiences within today's leading apps and websites. Learn more....Read more about Taplytics
OpenText Experience Cloud
OpenText Experience Cloud
OpenText Experience Cloud (XC) is a cloud-based software that helps businesses transform public and private data into information-driven experiences that create meaningful connections with customers and employees. It lets organiza...Read more about OpenText Experience Cloud
Metaimpact
Metaimpact
Metaimpact enables organizations to design, build, and deploy digital impact networks where multiple stakeholders can act on shared goals to create collective impact. These networks interconnect, empowering organizations to confro...Read more about Metaimpact
SMG
SMG
SMG is the industry’s only enterprise-level experience management (XM) platform providing software with a service (SwaS)—uniquely combining an end-to-end platform with hands-on professional services to improve customer, employee, ...Read more about SMG
kustomeroo
kustomeroo
kustomeroo is a live video customer service solution that can used on business websites. It is suitable for business of any size with customer support teams that need to quickly resolve customer inquiries. Via live video conversat...Read more about kustomeroo
GetWhy
GetWhy
We’re a global insights provider, that with empathy at our core, redefines the boundaries of qualitative research and emphasizes the value of being truly consumer-centric. For the past decade, we’ve strived to put more empathy i...Read more about GetWhy
Joonbot
Joonbot
Joonbot is an Intuitive no-code chatbot builder that can boost engagement rates for businesses, help in lead generation, and improve sales. A Joonbot can be installed in minutes and used to improve customer experience by personali...Read more about Joonbot
involve.ai
involve.ai
involve.ai is a customer intelligence platform that uses AI to supercharge customer teams with actionable insights and automation, so they can reduce churn, increase upsells, and improve customer experience. ...Read more about involve.ai
Press'nXPress
Press'nXPress
Press'nXPress is the only journey-based customer feedback management platform that analyzes experiences in their context. Starting with customer journeys, it provides various feedback collectors for each touchpoint to collect cust...Read more about Press'nXPress
FoxMetrics
FoxMetrics
FoxMetrics is a cloud-based data analytics platform designed to help businesses capture and analyze collected data on a centralized platform. Professionals can monitor and collect data related to website visitors’ activities and g...Read more about FoxMetrics
Surveyapp
Surveyapp
Collect feedback from your customers and employees in real-time using Surveyapp. Listen to their feedback and experiences, and take the actions that will optimise your company’s success. With various channels such as our offline ...Read more about Surveyapp
Reptrics
Reptrics
Reptrics is a customer success platform that helps success teams operationalize the post sales customer journey. We use an out of the box solution that proactively identifies customer risk, promotes customer adoption, advocacy, an...Read more about Reptrics
AI-Powered Voice Assistants
AI-Powered Voice Assistants
AI-Powered Voice Assistants is a conversational marketing software designed to help businesses optimize communications using natural language processing and speech recognition functionality. The platform enables managers to record...Read more about AI-Powered Voice Assistants
SPLENDID CORE
SPLENDID CORE
SPLENDID CORE is a survey creations software that provides users with market insights with a user-friendly and intuitive platform. The surveys are easily created and distributed allowing users to receive results after just 24 hour...Read more about SPLENDID CORE
IndeCX
IndeCX
IndeCX is a customer experience management platform that enables businesses to collect, analyze, and act on customer feedback. The software caters to businesses seeking to improve customer satisfaction, loyalty, and retention acro...Read more about IndeCX
Mapping Hero
Mapping Hero
Mapping Hero is the ultimate solution to help you get conversion rates up and turn more visitors into customers. Our features are designed to help you tackle all of your conversion challenges and boost your bottom line. With built...Read more about Mapping Hero
ReFrame Engage
ReFrame Engage
ReFrame Engage is a customer engagement solution that provides a unique customer experience by allowing businesses to message, make calls and view documents with your website visitors. ReFrame Engage offers flexible pricing plans ...Read more about ReFrame Engage
Reeview
Reeview
Reeview is an easy-to-use review generation tool that helps businesses easily request feedback from customers using SMS and email. It enables teams to avoid negative feedback by redirecting unhappy customers to a feedback collecti...Read more about Reeview
Sharcx.suite
Sharcx.suite
Sharcx.suite is a cloud-based data analytics software that allows users to receive insights from their operational business processes, automate decisions and take advantage of potential AI generated proposals. The solution offers ...Read more about Sharcx.suite
Co.tribute
Co.tribute
Co.tribute is a online banking platform to aid financial institutions in acquiring new customers and cross-sell to existing customers. The platform offers users tools such as digital cross selling, conversion intelligent and vis...Read more about Co.tribute
Emplifi Service Cloud
Emplifi Service Cloud
Emplifi provides an enterprise platform that gives you comprehensive insights, tools, and resources to help businesses provide great customer service through their website or mobile app. It offers tools that enable organizations ...Read more about Emplifi Service Cloud
HOM
HOM
The Hom Suite is a cloud-based maintenance management platform that allows hotels to connect with guests in new ways, digitally managing their relationships. It provides guests with contactless access to all the services whether i...Read more about HOM
WovVXM
WovVXM
WovVXM – the customer experience management software – is a great means to get insights to captivate the most important stakeholder – the customer. It leverages feedback to gauge customer mood & enhance customer loyalty & enhance ...Read more about WovVXM
Pointel DCCM
Pointel DCCM
Changes to the contact center environment are hard to handle and sometimes even cause a negative impact on your business. Although it is critical, changes are inevitable. Improper contact center infrastructure deployment and opera...Read more about Pointel DCCM
HyperIn
HyperIn
Hyperin is a leading platform for shopping mall management, tenant engagement and connecting the digital and physical consumer journey. The HyperIn Platform contains three products - Manage, Monetize, and Connect. With all three...Read more about HyperIn
WaiterX
WaiterX
Waiter X is the future of dining. With this restaurant software, you can manage the entire experience through your cell phone. No more waiting around for a waiter to take your order! Plus, it replaces the point of sale and order m...Read more about WaiterX
Insightech
Insightech
Designed for midsize and large businesses, Insightech is a web analytics solution that helps collect website visitor data. It enables marketers to receive insights into visitor and customer journeys across all digital assets via f...Read more about Insightech
Customer Interaction Manager
Customer Interaction Manager
Customer Interaction Manager receives and retains all interactions of a customer with the contact center for keeping a 360-degree view of a customer's journey across different channels. It can be integrated with Cisco or Freeswitc...Read more about Customer Interaction Manager
Smart Automation Platform
Smart Automation Platform
Smart Automation Platform is a cloud-based customer experience platform that enables companies to deliver personalized customer experiences across channels. The platform is designed for midsize to large enterprises across various ...Read more about Smart Automation Platform
Infraon Desk
Infraon Desk
Infraon Desk is an integrated platform to support your entire IT service management journey. It has the rare distinction of being certified as ITIL v3 compatible for 13 processes by Pink Elephant. You don’t need to make hefty inve...Read more about Infraon Desk
EthOS
EthOS
EthOS is an innovative Human Insights Platform that’s revolutionizing the way companies understand customers and their experiences. We empower UX, CX, and Insights teams with advanced tools to capture omnichannel touchpoints, pr...Read more about EthOS
Discoveriez
Discoveriez
Discoveriez is a Japanese Digital Transformation (DX) solution designed to improve customer-facing operations and optimize business processes by allowing customers to provide timely and accurate feedback about their experience. Us...Read more about Discoveriez
KARTE
KARTE
KARTE is a comprehensive business management tool that assists Japan-based organizations with their customer relations. KARTE allows firms to understand their clients and provide personalized experiences. It can visualize the enti...Read more about KARTE
Fudge
Fudge
Fudge is an analytics tool that helps product teams identify why users aren't converting, and how to improve this. The tracking script collects and analyses each click, error, page view, session duration, systems log and site pe...Read more about Fudge
mySQM Customer Service QA
mySQM Customer Service QA
FCR measurement software is often called customer service management (CSM) or customer experience management software (CXM). SQM's CSM software is specifically built for call centers and designed to measure, track, benchmark, and ...Read more about mySQM Customer Service QA
Usermind
Usermind
Usermind helps businesses manage customer experiences and touchpoints to deliver a unified, consistent and personalized experience across multiple communication channels. The platform combines analytics, behavioral science, machi...Read more about Usermind
Advanced Commerce
Advanced Commerce
Advanced Commerce is a revolutionary merchandising platform for fashion retailers looking to optimize online sales. Advanced Commerce caters to online fashion retailers who want to maximize sales through customized merchandising, ...Read more about Advanced Commerce
Pointel Survey360
Pointel Survey360
In today's cutthroat, international business world, attracting new clients while enhancing the loyalty of existing customers is a significant problem. In the contact centers, the greatest number of favorable outcomes are anticipat...Read more about Pointel Survey360
METAmakeR
METAmakeR
METAmakeR is a virtual tour creator that enables businesses in industries like real estate, retail, education, and healthcare to build and share immersive 360 virtual experiences. METAmakeR empowers customers to visualize and expl...Read more about METAmakeR
SOGEDES.X
SOGEDES.X
SOGEDES.X is a cloud-based calll center solution that offers unique experiences for customers and employees. It helps users view contact information and automate tasks for agents. It includes clear routing settings and drag-and-...Read more about SOGEDES.X
YoHe
YoHe
Collect feedback with YoHe and merge it with client data to quickly analyze your digital experience and improve your communication with customers. ...Read more about YoHe
KingsleySurveys
KingsleySurveys
The link between resident satisfaction and renewals is undeniable, but gathering accurate data for your properties can be challenging. For over 35 years, KingsleySurveys has provided comprehensive survey tools and actionable insig...Read more about KingsleySurveys
Inpixon CX Briefings
Inpixon CX Briefings
Inpixon’s executive briefing solution provides a centralized platform that presents all relevant customer and meeting details across your briefing program. Our feature-rich custom branded platform ensures your strategic customer m...Read more about Inpixon CX Briefings
Metaforce
Metaforce
Metaforce Centerpoint includes a set a structured process for automating production, distribution, and archiving for high-volume print and digital communication. Business teams can make controlled content changes with object-orien...Read more about Metaforce
Affect Lab
Affect Lab
Behavioral research provides a truer response as it does not rely on a stated response, but uses Brainwave Mapping and Eye Tracking to understand the consumer’s subconscious thoughts. Affect Lab is a behavior tracking and customer...Read more about Affect Lab
smpl.
smpl.
Real-time customer journey mapping platform built by the experts with on-site scenarios, recommendation widgets, and size charts that are designed to help you drive business growth and reward customer loyalty. The system allows bu...Read more about smpl.
Feedback Survey Kiosk
Feedback Survey Kiosk
SurveyStance is designed to capture customer and employee feedback without any of the friction. This is done by allowing feedback with the tap of an emoji. These surveys are fun, engaging for users and the result is high response ...Read more about Feedback Survey Kiosk
Localworks
Localworks
Localworks helps businesses manage online presence and allows customers and business owners to promote, manage and monitor their listings so they can stay true to the brand. This makes it easy for customers to find listings, conne...Read more about Localworks
Qemotion
Qemotion
Qemotion is an emotional and semantic analysis solution that helps businesses of all sizes analyze the feedback from employees and customers. The platform enables organizations to view reviews from TrustPilot, Google, Amazon, Crit...Read more about Qemotion
Successeve Retain
Successeve Retain
Successeve Retain is a dedicated customer success software crafted for SaaS firms. Emphasizing the pivotal aspects of customer success and growth acceleration, this tool equips businesses to preemptively address churn, elevate c...Read more about Successeve Retain
DEX Insight
DEX Insight
DEX Insight is a software solution that helps organizations prioritize and improve the digital employee experience by offering real-time feedback, in-app surveys, and application usage tracking. Through the regular collection and...Read more about DEX Insight
Echo AI
Echo AI
Pathlight keeps customer-facing teams engaged and motivated to exceed expectations. The platform combines quality assurance, workforce management, real-time data analysis, communications, AI coaching, predictive goal setting, 1:1,...Read more about Echo AI
Fresh Relevance
Fresh Relevance
Fresh Relevance is a versatile personalization solution that empowers commerce-driven businesses to create customized cross-channel experiences with ease. The platform saves time, integrates with the tech stack, and empowers busin...Read more about Fresh Relevance
VQ Online
VQ Online
VQ Online reimagines quality assurance for modern customer service environments, revolutionizing how businesses evaluate and enhance customer interactions. This web-based platform is tailored for contact centers, offering a suite ...Read more about VQ Online
VoiceOwl
VoiceOwl
Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support). Our AI Voice Assistants are...Read more about VoiceOwl
JourneyTrack
JourneyTrack
Businesses are challenged in understanding and humanizing CX because the customer’s end-to-end experience is often not well understood by decision-makers across the enterprise. They don't fully understand how to optimize the end-t...Read more about JourneyTrack
Salesforce Genie Customer Data Cloud
Salesforce Genie Customer Data Cloud
Salesforce's Genie provides a unified view of all your customer data in real-time, including conversations and profiles. The Genie Customer Data Cloud enables customers to segment information by department, product groupings, or a...Read more about Salesforce Genie Customer Data Cloud
Roundesk
Roundesk
Roundesk is a CRM solution that helps small to large businesses track customer interactions, manage user contacts, generate reports and more. Whether you are a small business, a large corporation or any other type of organization,...Read more about Roundesk
Pega Customer Decision Hub
Pega Customer Decision Hub
Pega Customer Decision Hub is a decision automation solution that uses predictive analytics and machine learning to help business engage and profile existing and new customes. The system calculates propensity scores for every acti...Read more about Pega Customer Decision Hub
Me-Grow
Me-Grow
A SaaS-based product with powerful integrations of research & latest technology, to empower small businesses with customer insights, engagement, and marketing capabilities to grow their business in leaps and bounds. A product wi...Read more about Me-Grow
Forwrd
Forwrd
B2B SaaS companies such as Jasper.ai, AppsFlyer, and WalkMe are relying on Forwrd to focus on their most qualified leads, MQLs, PQLs, SQLs and customers. We have made the process of creating and understanding predictive models s...Read more about Forwrd
Enterpret
Enterpret
Enterpret is an analytics platform that helps customers to get actionable insights from product feedback. It does this by letting users build roadmaps and dashboards, collecting and visualizing data in real-time, finding patterns ...Read more about Enterpret
ER Express
ER Express
ER Express is a cloud-based patient registration and check-in system intended for healthcare facilities such as EDs and Urgent cares as well as veterinary clinics. ER Express offers a virtual waiting room where patients can wait c...Read more about ER Express
Vurvey
Vurvey
Vurvey combines the video feaure with the simplicity of a survey. From market research to focus groups, Vurvey makes insights easy. Vurvey takes the monotony out of your conventional survey and makes it fun. Use Vurvey to get the ...Read more about Vurvey
OpenText Data and Insights
OpenText Data and Insights
OpenText Data and Insights is a software suite that helps businesses to manage data and insights. It comes with a set of tools that are designed to allow users to create, store, share, and analyze their data in a way that suits th...Read more about OpenText Data and Insights
EnVsion
EnVsion
EnVsion is the customer knowledge platform that helps UX teams save hours analysing their user interviews. Work faster & smarter by accessing automatically transcribed and AI-summarised conversations to save hours extracting key ...Read more about EnVsion
Amazon Comprehend
Amazon Comprehend
Amazon Comprehend is a text extraction and analysis solution that can derive valuable insights from text, emails, feeds, reviews, and much more. Amazon Comprehend enables users to train different models to extract and classify tex...Read more about Amazon Comprehend
Groopit
Groopit
Groopit makes it easy to crowdsource insights from employees and use that data to solve complex problems with crowd-solving. Employees can share insights from Teams, Slack, Salesforce, a web browser, or a mobile device. With just ...Read more about Groopit
Platform One
Platform One
Platform One offers software and services that make understanding human experience simpler than before. You can collect information, understand it, develop improvements, and put them into action all in one location without feeling...Read more about Platform One
yoummday
yoummday
yoummday is a comprehensive outsourcing software solution that combines workforce recruitment, training, scheduling, and management with a CX marketplace. It is used by over 60 international companies (including Fortune 500 and DA...Read more about yoummday
SankeyJourney
SankeyJourney
SankeyJourney is a powerful tool designed for customer journey analysis. It provides an online platform that allows users to create interactive Sankey diagrams or flow charts that help visualize the journey that a customer takes i...Read more about SankeyJourney
Kimola Cognitive
Kimola Cognitive
Kimola Cognitive is a no-code machine learning platform that empowers users to obtain feedback from more than 20 sources and automatically classify and evaluate customer feedback and other types of textual data. Some of its notew...Read more about Kimola Cognitive
Proto AICX Chat
Proto AICX Chat
Proto AICX enables businesses to automate customer support across multiple channels and languages. Proto makes it easy to get started with CX automation with a simple five-step onboarding process, tutorial videos, and support from...Read more about Proto AICX Chat
Blackninja Feedback
Blackninja Feedback
With Blackninja feedback, gathering feedback from various channels is made easy. You can obtain valuable metrics and use them to make informed decisions that improve customer satisfaction....Read more about Blackninja Feedback
Vottly
Vottly
Unlock the power of customer engagement with Vottly, the simplest and fastest way to create a dynamic web portal where your customers can leave feedback, share ideas, and connect with each other seamlessly. With just a few clicks...Read more about Vottly
Nudge
Nudge
Nudge enables marketers to drive performance from their content. Content has increased in popularity and works to solve a number of different problems for businesses. But in its growth success has been harder to isolate through ou...Read more about Nudge
Nudge
Nudge
Nudge stands out as a cutting-edge low-code in-app engagement platform crafted to cater to the specific needs of consumer companies. It offers a versatile toolkit that empowers businesses to redefine the art of user engagement thr...Read more about Nudge
Pano
Pano
Pano was built from the very real need to swiftly access customer data without the hassle of navigating a maze of platforms and applications. No more juggling numerous tabs like Salesforce, Stripe, Gmail, and Intercom. Imagine a ...Read more about Pano
Reviewly.ai
Reviewly.ai
Reviewly.ai harnesses the power of AI technology to simplify the collection and management of Google reviews. It automates the feedback gathering and response procedures, building trust by generating genuine and positive reviews. ...Read more about Reviewly.ai
Edaya
Edaya
Edaya is a hospitality property management software that helps businesses elevate guest experiences and drive growth. Operating on a cloud-based SAAS model, Edaya empowers properties of all sizes to embrace digitalization. It offe...Read more about Edaya
Ativa Suite
Ativa Suite
Ativa Suite is a network management solution that comprises a set of cloud-native components designed to help organizations automate the assurance of fixed, mobile, legacy, and advanced cloud-based networks. Ativa Suite uses MLA...Read more about Ativa Suite
Verint Text Analytics
Verint Text Analytics
Verint® Text Analytics™ uses artificial intelligence and machine learning to automatically identify relations, topics, trends and customer sentiments through the recoded responses. This software helps users gain a greater understa...Read more about Verint Text Analytics
Verint Experience Management
Verint Experience Management
Verint® Experience Management™ is a cloud-based analytics suite designed to help small to large businesses view and gain insights on customer experiences (CX). Key features include feedback collection, benchmarking, heat maps, per...Read more about Verint Experience Management
Verint Digital Feedback
Verint Digital Feedback
Verint® Digital Feedback™ enables companies to connect the dots across their digital touchpoints, increase customer loyalty and satisfaction. By capturing customer initiated feedback via web and mobile channels throughout the dig...Read more about Verint Digital Feedback
Salesforce Data Cloud
Salesforce Data Cloud
Data Cloud is Salesforce's comprehensive platform that unifies all customer data across channels, and offers actionable insights in real time. Get a single view of your customers, automate interactions with intelligent automation,...Read more about Salesforce Data Cloud
Customer Lobby
Customer Lobby
Designed for various industries, including HVAC, plumbing, electric, carpet cleaning, home improvement, and automotive, Customer Lobby is a cloud-based customer engagement solution that provides detailed tracking and reporting, al...Read more about Customer Lobby
SuccessBoard
SuccessBoard
SuccessBoard offers a customer 360 view feature that helps businesses streamline customer satisfaction operations by providing proactive risk identification and resolution capabilities. With real-time insights and an understanding...Read more about SuccessBoard
Preschool Pulse
Preschool Pulse
Preschool Pulse is a cloud-based customer experience platform that helps educational institutions track and manage school health metrics. It leverages AI algorithms to collect data for understanding staff and parent experience. Th...Read more about Preschool Pulse
DocPlace
DocPlace
DocPlace is a cloud based, holistic software that organizes your paperwork using AI to learn and automatically convert your documents and digital files into one remote accesible environment, using tools such as eSignature and Form...Read more about DocPlace
Articence
Articence
Powered by cutting-edge AI technology, Articence VoC delivers a revolutionary approach to gathering, analyzing, and acting on customer feedback. Articence VoC uses advanced AI sentiment analysis to help users decipher the true e...Read more about Articence
RapidNPS
RapidNPS
RapidNPS is a cloud-based solution for real-time customer satisfaction monitoring. The platform is designed to simplify the process of tracking customer satisfaction for both single and multi-location businesses. It helps users ef...Read more about RapidNPS
Feedspace
Feedspace
Feedspace is a versatile platform that offers a range of features to help businesses build trust, gather feedback, and showcase social proof. The platform allows users to collect audio, video, and text testimonials, and integrate ...Read more about Feedspace
Review Analytics
Review Analytics
Review Analytics is a reputation management platform that helps businesses transform their approach to dissecting and leveraging feedback on offerings. It assists users with capturing and structuring reviews, enables them to extra...Read more about Review Analytics
Shorter Loop
Shorter Loop
Shorter Loop is a software platform that enables companies to understand customer problems, conceptualize solutions, and create focused roadmaps. The software helps organizations gather qualitative and quantitative customer insigh...Read more about Shorter Loop
etrack1
etrack1
etrack1 is designed for customer centers with dedicated managers and employees seeking effective solutions for shared Outlook folders and current ticketing/CRM/telephone systems. etrack1 understands the importance of having the b...Read more about etrack1
EngagePackage
EngagePackage
EngagePackage is a customer engagement software that helps businesses manage customer profiles, surveys, loyalty programs, marketing campaigns, and analytics. The platform offers a unified customer profile functionality that enabl...Read more about EngagePackage
Metacommerce
Metacommerce
Metacommerce is a modern consumer engagement and loyalty solution. We help brands, agencies, sports leagues, and event organizers around the world acquire, engage, and retain consumer audiences in a post-cookie landscape. Our ...Read more about Metacommerce
Videate
Videate
Videate is an AI video generation solution that's changing the game in creating software tutorials and training content. Its innovative, patent-pending technology does away with the old-school approach of manual screen captures an...Read more about Videate
Rapidoform
Rapidoform
Rapidoform, designed with simplicity and effectiveness in mind, is your perfect companion. Ideal for users who seek intuitive solutions without extensive technical expertise, Rapidoform redefines the data collection experience. C...Read more about Rapidoform
Airdocs
Airdocs
Manage all your communications using one centralised platform! Manage everything from email, SMS, chat, and social media messages, all in one place. Track conversations, respond to messages, and collaborate with your team to ensu...Read more about Airdocs
Cadena.nuaio
Cadena.nuaio
Cadena.nuaio is a platform for multichannel communications that allows you to communicate intelligently with your audiences, transforming their experience and improving your business KPIs. You will get a lot of benefits and solu...Read more about Cadena.nuaio
Lokulus
Lokulus
Lokulus is an AI-enabled workflow automation solution that helps transform the way businesses interact with customers delivering exceptional experiences for both customers and teams. The platform empowers organizations to manage a...Read more about Lokulus
Ordaana
Ordaana
Welcome to Ordaana – the ultimate All-in-One Client Experience Software tailored for Modern Service Providers. Designed to streamline operations and elevate the client experience, Ordaana offers a comprehensive suite of tools that...Read more about Ordaana