Podium

Zendesk Sell

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Ratings & Reviews

Overall Rating

4.36 / 5 (134)

4.33 / 5 (123)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

May 26, 2020

May 18, 2020

Pros/Cons

  • Pros

  • Podium is a top-notch company and I am so glad our company uses them. Their staff is outstanding and responds quickly and eagerly any time we have questions.

  • Mostly worked well and had pretty good interface with website for chat as well

  • Cons

  • Price is a bit steep for SMB, but well worth it if you maximize the value of your positive reviews.

  • We have had a few clients that were unable or unwilling to open the links. They were uncomfortable creating a log-in to send review. This could be user error as well, as others have had no problems.

  • Pros

  • Our team really liked this tool over salesforce. There are a ton of really great options and features, along with a pretty easy to use UI.

  • We love the app and the ease of use. It has been great for tracking sales and tasks associated with closing deals. It's also been great for ensuring collaboration and keeping everyone in the loop.

  • Cons

  • There are some navigational thing that are not intuitive to use. They work but you have to learn how to move around the way that they designed it.

  • It's a young company so there are some glitches/kinks still being worked out which is understandable

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots