Qwary

RATING:

4.8

(68)

About Qwary

Qwary is a market research software designed to help businesses in the healthcare, education, hospitality, retail and other sectors share surveys to collect feedback. The platform enables managers to utilize built-in templates and preview mode to create and view multilingual surveys. Administrators can capture real-time visual user feedback via the website and gain insights into net promoter score (NPS) on a unified interface. Qwary allows teams to analyze sentiments and measure employee satisfaction levels using text analytic tools. Additionally, supervisors can sort survey comments based on keywords, categorical tags and entities. Qwary offers an application programming interface (API), which lets stakeholders integrate the system with several third-party applicatio...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Qwary Pricing

Individul plans: $19/month $49/month $99/month Business Plans: $150/month (billed yearly) $450/month (billed yearly)

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Qwary rating
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Qwary Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Qwary

1 - 5 of 68 Reviews

User Profile

Armand

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Unbelievably good - on par with the best

Excellent customer support. The team really listens to customer feedback, their webinars are super in depth and top notch. The team is a solid as the product.

PROS

First, the UI/UX is really great and reminds a LOT of Typeform. It's super snappy, no lags, super crisp looking a real pleasure for the eyes. Honestly, if do a blind test most will think it's Typeform. Crazy. Second, the range of options are staggering, I couldn't even list them all here, seriously: - video forms, you can collect customer feedback - video chat bubble for lead generation is pretty unique for a form builder - translation API for quickly translating your form in other languages - lots of native integrations (Gmail, Outlook, Airtable, and many more...), without counting Zapier and Webhooks. - The flow builder is super rich with a breadth of options, you can also do conversational forms and so much more. There is so much options that it almost appeals to add a visual flow builder at some point. Third, the analytics are one of the best I have seen and will convince any corporate clients: extremely detailed visual reports, GeoIp collection with world map representation by country, you can compare answers for each question and even better: sentiment analysis.

CONS

Nothing. to be more specific Qwary is so fully fledge that you almost with it had a visual flow builder. The conditional form building is almost limitless. Having also way to visual representation of those condition would be awesome.

Reason for choosing Qwary

Because I wanted to find a new innovative product with a similar experience as Typeform but with more advanced features.

Reasons for switching to Qwary

Because coming from Typeform the UI/UX is so similar that after trying it and saw their advanced feature, I didn't think twice using it over it. Cost was a decision and above all the advanced features and detailed analytics.

Eddy

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Finally! Typeform alternative that won't break your bank.

I'm very happy with Qwary's quality, functionality, and pricing. In terms of quality, it is on par with the big players like Typeform (or even better). The only drawback is its lack of native integrations which I believe will be developed in the near future. Qwary is definitely a must-have for entrepreneurs and founders.

PROS

Qwary is very easy to use. Simple and clean UI. It is built mainly for NPS and CSAT survey but with creativity, you can expand its capabilities for multiple use cases including market survey, consumer behaviour survey, and even as a simple sign up form. Qwary also has built-in video survey feature which will boost the survey completion rate, especially when none of your competitors is using such a thing. Moreover, it also has branching logic and a video bubble feature like VideoAsk. When getting started, they have many templates for different use cases as an inspiration. If you want quick deployment, just pick a template and give it a little bit of tweaking here and there and you are good to go.

CONS

The integration is very limited and requires Zapier. For small businesses, we can't afford Zapier. I hope they build more native integrations with CRM, ESPs, and other automation tools like Integromat and Pabbly Connect.

Reason for choosing Qwary

Qwary is way more affordable with more functionality and features. The development team is also very quick with deploying new features.

Dan

Marketing and Advertising, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2021

Broken

Disappointing.

PROS

I love that I can build video surveys with this.

CONS

I spent a ton of time trouble shooting a video survey only to have some customers still not be able to use it.

Reason for choosing Qwary

App sumo deal

Vendor Response

Hello Dan, I am sorry to hear about your experience. Can you please reach out to support via support@qwary.com or via intercom and send your survey URL to us. We will look into it in detail for you. Thank you, Rinku Shah

Replied September 2021

Natapol

Sports, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

The Swiss Knife of Professional Survey.

I actually use Qwary for both my business and hobby forms/survey. It is that flexible. The analytics functions and conditional logics are straight forward and do everything they are supposed to do. The ability to use video in the form is the next level. Qwary simply can do everything you can imagine.

PROS

I have used Qwary for almost 5 months now, and it has been very pleasant. UI/UX are very simple and intuitive. Everything looks nice and clean. There are so many features, yet all the steps are easy to figure out immediately. What I really love about Qwary is that, while it has all the punches of professional survey with all the analytics and such, it is flexible and full of so many features that you can make enjoyable and refreshing survey especially with the video ability. Qwary can just do it all. The amount of features are more than I could ask for. Lastly, the video bubble/widget that was recently implemented is so awesome and put Qwary to the next level.

CONS

For professional surveys, I think this is perfect. But since Qwary is so flexible that it can be used in many other ways, I would love to see some more of a modern and colours in the templates/designs. It is not vital, but it could win a lot more admirer. Undeniably first impression and look are very important. Some of my friends that I recommend Qwary were not impressed at the beginning because of the UI/design. They said it is not as beautiful as some other forms without knowing that Qwary is far more powerful than those they mentioned.

Reason for choosing Qwary

Features and Value vs Price

Reasons for switching to Qwary

I just love it. However, I admit that the very first time I tried Qwary, I did not expect anything. I was just comparing it to other tools. Then unexpectedly, I became a big fan.

Ivan

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Like Typeform, but with higher potential

I made the transition from Typeform to Qwary and the process is more or less the same. When it comes to creating, designing, and form interface, there are many parallels to be drawn. The things that stand out to me the most are the video features and outstanding customer service. There is a lot of value here, especially for the price of the lifetime deal and I look forward to using Qwary as part of my marketing mix moving forward.

PROS

- On par with Typeform - Easy to use, especially if you're coming from Typeform, it's almost identical - Outstanding and fast customer support - Video recording directly from the form

CONS

- Lack of URL customization - Can be buggy and requires work on the CS end - Unable to create line breaks in the description section for questions - Limited integrations but can be solved via Webhooks

Reason for choosing Qwary

Although a less mature product, Qwary has shown to have UI and user flow on par with Typeform and features that Typeform is missing such as video recording from survey. The customer service is outstanding and I have not gone without a response for more than an hour - it's usually instant.

Reasons for switching to Qwary

Typeform is too expensive for the additional features and even the basic plan was extremely limited. The cap on logic is a huge downside to an otherwise beautiful product.