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Qwary vs Zoho CRM

Qwary vs Zoho CRM

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Overall Rating
4.8 (69)
4.3 (6879)
Ease-of-Use
4.8 / 5
4.1 / 5
Value for Money
4.9 / 5
4.3 / 5
Customer Support
4.9 / 5
4.1 / 5
Functionality
4.6 / 5
4.3 / 5
Last Review Written
July 6, 2024
November 27, 2024
Pros/Cons
  • Pros

  • Found Qwary to be an excellent tool for collecting user feedback and love their clean user interface. It is quite easy to get started with Qwary even if you have not used a conversational form before.
  • Most importantly it is very easy to prepare a survey and send that to my customer for answering. Video integration is a great integration for this app, Just awesome.
  • It looks great on mobile, desktop and tablet. I can use the link at the footer of my newsletters to gather feedback if readers enjoyed it, and what to improve.
  • Cons

  • I spent a ton of time trouble shooting a video survey only to have some customers still not be able to use it.
  • Lack of URL customization. Can be buggy and requires work on the CS end.
  • Gather questions in one group on one page is missing today. When you have a lot of question in your survey, it is long to answer one question per page.
Read all user reviews
  • Pros

  • Amazing product and a great experience. I was also very happy to see the analytics that pointed me in the right direction for next steps.
  • Highly recommended and nice product for startups especially, who are looking for budget friendly and reliable product.
  • Overall, we are happy with Zoho. They are good people, provide great support, and you can't beat the value for money equation.
  • Cons

  • We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess.
  • Misleading information during the trial phase. Always upselling their useless apps through Zoho one.
  • You get different answers from different customer representatives and the lack of an account manager is painful. App store is full of apps that barely work or aren't maintained.
Read all user reviews
Pricing Range
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Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos