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Qwary vs Zoho Survey

Qwary vs Zoho Survey

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Overall Rating
4.8 (69)
4.6 (432)
Ease-of-Use
4.8 / 5
4.6 / 5
Value for Money
4.9 / 5
4.3 / 5
Customer Support
4.9 / 5
4.4 / 5
Functionality
4.6 / 5
4.5 / 5
Last Review Written
July 6, 2024
November 26, 2024
Pros/Cons
  • Pros

  • Found Qwary to be an excellent tool for collecting user feedback and love their clean user interface. It is quite easy to get started with Qwary even if you have not used a conversational form before.
  • Most importantly it is very easy to prepare a survey and send that to my customer for answering. Video integration is a great integration for this app, Just awesome.
  • It looks great on mobile, desktop and tablet. I can use the link at the footer of my newsletters to gather feedback if readers enjoyed it, and what to improve.
  • Cons

  • I spent a ton of time trouble shooting a video survey only to have some customers still not be able to use it.
  • Lack of URL customization. Can be buggy and requires work on the CS end.
  • Gather questions in one group on one page is missing today. When you have a lot of question in your survey, it is long to answer one question per page.
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  • Pros

  • I am already a huge fan of Zoho products touching all parts of business operations, Just like any other apps from Zoho, Zoho survey is also useful, simple, and a big value add to our organization.
  • Zoho was very easy to use and was easy to share. The capability to export to Excel is great and the software itself offers a lot of great graphics of the data.
  • Good customer support: Zoho Survey offers good customer support, including a helpful knowledge base and responsive customer service.
  • Cons

  • Particularly inside the end when the review is finished, it goes into a connect to make your own overview and is tastefully disappointing.
  • The output into Google sheets from my matrix survey were a bit confusing at first.
  • The basic subscription package is limited to ten survey questions so this works only if you're developing and sending out short surveys.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos