Designed for small to large businesses in consulting, technology and other industries, Rapidr is a cloud-based solution that helps manage customer experience via feedback portals, private boards, internal and external communication, custom categories and more. Key features include third-party integration, email notifications, custom roadmaps, private comments, personalized branding, single sign-on (SSO) authentication and customer voting. Pricing is based on monthly subscriptions and support is extended via email, chat, FAQs and knowledge portal.