ReviewTrackers vs SoGoSurvey

ReviewTrackers has 128 reviews and a rating of 4.63 / 5 vs SoGoSurvey which has 660 reviews and a rating of 4.69 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.63 / 5 (128)

4.69 / 5 (660)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

August 16, 2020

June 6, 2021

Pros/Cons

  • Pros

  • I love how easy it is to filter reviews, whether by company, stars, or platform. The interface is extremely easy to use. The support is fantastic and will get back to you in a timely manner.

  • The software is soooo user friendly! We love it

  • Cons

  • Reviewtracker is working great but there interface was a bit hard to inderstand for us.

  • The customer service could be better and the analytics platform could be a bit more sophisticated. But overall, I think the bag for your buck is good with this product.

  • Pros

  • The flexibility and the support are awesome - you could not really do any better. They are especially good when it comes to students conducting research.

  • It is extremely user friendly. Wizard feature is quite helpful. I am using this online tool for over few years. Never had a problem accessing it.

  • Cons

  • This software is good overall. Only thing is that i found the navigation little not user friendly which can be improved.

  • The basic free option is a bit limited, for the rest, it seems an excellent tool for consultation.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

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FrontRunners

2021

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos