SAP Customer Experience vs SurveyLegend

RATING:

4.20

(218)

SAP Customer Experience has 218 reviews and a rating of 4.2 / 5 stars vs SurveyLegend which has 775 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 / 5 (218)
4.6 / 5 (775)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 21, 2022
February 1, 2023
Pros/Cons
  • Pros

  • As a result, it helps in overall revenue generation of the businesses. The product has been extended into major industries apart from only retail.
  • SAP is easy to use and very powerful software.
  • Cons

  • Sometimes errors are a little vague and we are unable to determine the root cause.
  • Training and maintenance cost can really be an headache as it really costly due to coding.
  • Pros

  • I love how easy it is to set up my survey form and deploy it within a day. The free trial also gives unlimited questions which I appreciate.
  • Beautiful user interface that lets you make beautiful surveys.
  • Cons

  • The only downfall is that I can't read the full survey responses because they are too long and get cut off with. How do I see these full responses.
  • For example, on the rating scale, the number can't be changed from 1-10 but instead is stuck at 0.
Pricing Range
Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2022

Advisor Recommendations

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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