Segment vs Hootsuite

RATING:

4.7

(72)

Segment has 72 reviews and a rating of 4.65 / 5 stars vs Hootsuite which has 3690 reviews and a rating of 4.37 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (72)
4.4 (3690)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 7, 2024
June 13, 2024
Pros/Cons
  • Pros

  • Ready made integrations with most critical SaaS services makes it easy to share data between systems.
  • Setting new events is easy and the software is very intuitive. The real-time debugger view is super helpful during software development.
  • Cons

  • And setting up things might be a bit tricky if you’re a newcomer in the world of analytics/JavaScript.
  • The pricing model (MTUs) when you have a lot of anonymous users can be a problem.
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  • Pros

  • I absolutely love this program and I personally use it to maintain my social media presence. It is awesome to set a schedule of posting and you can share with a team if you need to.
  • The UI is good, Seeing all your social media status and replying to the comments you received on one platform is an amazing feature this is the reason I still use this.
  • Cons

  • It doesn't have many features that aren't included in a given social media platform's native scheduling app, and in many cases it's actively worse due to a lack of proper licensure.
  • I don't like when you are switching back and forth from planner to content you loose your spot in the planner and have to search for the day you were on.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos