SoGoSurvey vs UserTesting

SoGoSurvey has 633 reviews and a rating of 4.69 / 5 vs UserTesting which has 73 reviews and a rating of 4.51 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.69 / 5 (633)

4.51 / 5 (73)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 14, 2020

October 14, 2020

Pros/Cons

  • Pros

  • The flexibility and the support are awesome - you could not really do any better. They are especially good when it comes to students conducting research.

  • It is extremely user friendly. Wizard feature is quite helpful. I am using this online tool for over few years. Never had a problem accessing it.

  • Cons

  • This software is good overall. Only thing is that i found the navigation little not user friendly which can be improved.

  • The basic free option is a bit limited, for the rest, it seems an excellent tool for consultation.

  • Pros

  • They make it really easy to get the right participants for your studies, mainly because they have such a large panel. Note-taking and tagging is fairly useful.

  • I was super excited to find Usertesting. When I first started a couple years ago, I was able to take a bunch of tests which I was super thankful for.

  • Cons

  • The price. If it were up to me, we'd definitely use this platform for user testing moving forward, but the price tag made it a tough sell to the higher-ups in my company.

  • There were a number of glitches and it can get a little expensive, but it is worth it for specific problems that you can pin point and need to solve.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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1 Recommendations

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux