SurveyMonkey Enterprise Software

SurveyMonkey Enterprise Software

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FrontRunners 2021

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About SurveyMonkey Enterprise

SurveyMonkey Enterprise is a 360-degree feedback solution designed to help businesses in education, healthcare, IT and other sectors conduct surveys to collect feedback. The GDPR and HIPAA compliant platform enables teams to encrypt confidential data in SOC 2 accredited data centers. Managers can configure role-based access permissions among staff members and secure logins via single sign-on (SSO). SurveyMonkey Enterprise enables administrators to manage data governance policies and collaborate with team members on various survey-related activities. Additionally, HR professionals can notify and share survey responses with colleagues in a centralized dashboard. SurveyMonkey Enterprise offers an application programming interface (API), which lets businesses integrate ...
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SurveyMonkey Enterprise team summary

SurveyMonkey Enterprise User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4

Customer support

4

Functionality

4.5

Showing 1 - 5 of 72 reviews

Kevin

Company size: 2 - 10 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

March 2022

A way for Collection Information.

User Profile

David

Verified reviewer

Company size: 1 employee

Industry: E-Learning

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

July 2022

SurveyMonkey

Pros

The excellent smooth process of these surveys

Cons

Nothing really that I can think of that i don't like

User Profile

Carolyn

Verified reviewer

Company size: 10,000+ employees

Industry: Retail

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2020

This software is easy to use

Studies additionally are anything but difficult to make and send to our customers and examine their answers. we've been utilizing this product for battle the board generally and are prepared to contact our database, send them pamphlets and information like connections for our blog articles, online courses, and so forth. With the formats, you'll structure a generally excellent looking email and it'll get the peruser's consideration.

Pros

Great advertising begins with incredible programming, and that I think we've established our own. With SurveyMonkey, we've been prepared to contact a decent crowd for our counseling business and get a positive reaction too. we don't have a tremendous promoting group and do most stuff on-house, so relying on master programming as Mailchimp has truly paid off.

Cons

The email advertising didn't work week and SurveyMonkey had an excessive number of limitations consequently. SurveyMonkey had huge amounts of limitations on what you'll send which is the reason the product truly didn't chip away at my sake me.

Lacie

Company size: 2-10 employees

Industry: Professional Training & Coaching

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
2

Functionality

out of 5

July 2022

Not really a fan

Pros

It's fairly simple to use and the web interface is convenient.

Cons

It doesn't integrate well with other programs and I'm not aware of any survey tracking ability.

Sabrina

Company size: 201-500 employees

Industry: Consumer Goods

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Functionality

out of 5

July 2022

Easy to learn survey structure

Surveymonkey's customer service is responsive and the tool is overall great for internal and external surveys.

Pros

Surveymonkey is very user friendly and is easy to learn. Novice survey creators can build a survey in minutes without trouble.

Cons

Although surveymonkey has many necessary survey features, exporting data is troublesome. The format of a basic excel export does not make the data easy to work with.

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