It facilitates the collection of omnichannel data through email, web link, social networks, among others. Surveys have a nice modern look. Ready-to-use templates are very useful and help save time. Offline surveys work perfectly and 360 feedback surveys are very versatile as well.

This platform is very complete and versatile, the only problem is that, to enjoy the advanced functions, the cost rises considerably.

Overall SurveySparrow is already good with the potential to be amazing.

Easy to use Demo's Templates Image Bank

Inability to move through the visual view of the survey without going from start to finish to see edits Renaming is only available on the Enterprise subscription Price of the Enterprise subscription Lack of ability to have 2 connected short questions in 1 view Lack of intergrations

It has been a roller coaster ride. There are high points of using them and lot of cons. They seem to lack the maturity required for handing huge workloads. My recommendation to others would be to clearly review the product and understand email limits etc before selecting them. If you are looking for email based surveying capability then stay away.

1. Chat based survey capability 2. Open integration 3. SMS Text capability

1. Poor chat (only) customer support. Takes hours to get a small thing done. 2. Lack of email marketing features. There is no way to send reminders easily or even segment audiences. 3. Lot of dependence on developers, which is a huge time suck. 4. Doesn't allow you to handle bulk loads such as deleting or copying an audience list. 5. Webhooks have trouble connecting to AWS public gateway.

The platform is easy to use and has allowed me to create engaging, custom surveys quickly and efficiently and I enjoyed the conversational interface that feels more like a conversation than a typical survey form.

What I like the most about this platform is its conversational approach instead of having customers fill out a typical survey form. I love how I can create highly personalized and engaging surveys that my clients find enjoyable to take.

The customization options are a bit limited compared to other survey tools I've used in the past. I also noticed that the integration with other analysis tools is not as easy as I would have liked.

The way SurveySparrow can handle input from visitors via chat is a tremendous help. People tend not to fill in surveys when just linked to a more static "normal" survey. But with the survey integrated into their chat application, we see more people responding. Meaning we are able to gather more valuable data than before. We made some adjustments to the website as we learned that some parts of our navigation was not that simple, according to our visitors feedback. That is a clear benefit we have realized and could not have done without the feedback we got via SurveySparrow. Give it a try, this is something you really need to experience first hand. No review will do this justice compared to just “flying in”!

The feature set is incredible and apparently ever growing. I like that SurveySparrow are continuously working on new functionality. Sure there was a learning curve, but it was not steep. We like it so much that we upgraded to a (newer) higher tier, which gives us even more functionality. We are already actively looking at our internal processes to so see how we can further improve our integration with SurveySparrow. Special shout out to their support team; they are good listeners, knowledgeable and solutions focused. I had some small feedback on a SurveySparrow newsletter, got a mail back the same day thanking me for my comment and got asked if I had anything else to share, improving future outreach.

SurveySparrow changed their tiers (for the better), but did not notify us. Improvement could (and always should ) be made regarding their external communication. We had some difficulties to login in the past, but it turned out that at that moment there was some maintenance going on, and we did in fact received an email about this (which we overlooked). Can happen, not a big problem.

SurveySparrow was my first Survey Application to garner the feedback of my audiences and it works very well with the younger folks as its Chat mode is very intuitive and friendly.

To upgrade to the next level can be costly.

Basically, SurveySparrow does its role for simple form, and when I intend to upgrade to include more features, I held back because of its pricing.

Great free plan to start setting up the platform. We use it for NPS and send surveys to abandoned users

The data reporting is not up to their competitors

My overall experience using surveysparrow id great and i recommend everyone using it for building better surveys.

The best feature of survey sparrow is that it has tons of free templates which are used to build surveys.The import and export feature helps in importing and exporting of data which are used to surveys.The user interface is very beginner friendly and easy to set and to use.It helps in collecting and gathering data or used to collect the opinions from a certain set of users.The technical support offered is greatly appreciated.

Surveysparrow has more features but user should pay/purchase some premium plans in order to use those features.

My overall experience is good with surveysparrow, it is easy to create forms and it has more no of templates.

Surveysparrow is one of the best software for building surveys. In this user interface is easy to setup and use. It has plenty of templates, it is one of the best feature in this software and as well as customers feels free on filling forms.

This software irritates by sending promotional mails each and everyday, and the templates which is provided by this software is not at all free, user has to purchase the premium option to use those templates.

My overall experience with survey sparrow is excellent and good.They were very useful because of automated reviews which saves our time.one thing I loved in survey sparrow is that in review sheet they provides many options for each question.

Surveysparrow having good user interface and user-friendly.The customer support by survey sparrow is excellent.If anyone is looking for best review platform truly i will recommend surveysparrow for them to experience the best.

I think I doesn't feel dislike about this, because I loved it.

For a detailed interviewing tool with complex question trees, it can definitely do the job, but the lack of easy copying of groups of questions and logic branches makes the builder labor-intensive.

While looking for a TypeForm alternative I came across SurveySparrow. Since we ultimately were not able to use it, I can only comment on the builder tool. Compared to TypeForm (which I worked in as a premium user for several months), SurveySparrow was faster for large survey with multiple logic leaps, the UI did not have the bugs I became accustomed to in TypeForm and SurveySparrow had good optionality for a technical survey (the number field accepts decimals, which TypeForm does not; matrix-type questions have a reasonable amount fo flexibility). Overall: fast, flexible with good optionality on questions. Great, responsive customer service.

Unfortunately, we ended up not selecting it. We had difficulties copying groups of questions and entire logic branches (which we need to be able to do), so building a large, complex survey would have been too labor intensive. Maybe it is possible, but I could not find an easy way to do it and was working against a deadline.

We are using SurveySparrow since last 8 months and its good tool for small survey which we conduct internally but it can't be used for larger survey with branching and piping. UI is very user friendly and chat support is prompt. If they can remove the bugs then its great tool. They have Individual as well business type accounts. They should reduce their pricing to be in competitive market.

They have awesome login page . Home page is awesome with best color used. Home page is build on word-press. We have to fill very less details for signup. Their chat services is awesome, their reply is prompt. Premium Plan is Free for 14 Days. They are cheap as compared to SurveyMonkey and other survey tools.

They have less distribution feature. We can't analyze report properly as their are few bugs in tool. Free trail has 100 Responses Per month with only 10 question per survey, which is very less to evaluate a product. Other feature like custom logo, scoring, reminder, branding etc are paid which doesn't work properly.

SurveySparrow is vey easy to create surveys, its having high functionality, In this we can easily analyzing data and it having best UI support overall SurveySparrow is a excellent survey tool

SurveySparrow is an excellent platform for surveys, feeling clean while maintaining a detailed and engaging

It would be great if company making small bug fixings, poor customer consultant support

Taking Surveys becomes very easy, lot of time is saved and money is saved. Mainly our relationship with the users and client is increased.

Available in Very cheap rate when compared to other survey tools. The customer support team is awesome. It has different approach of creating a survey setup. Its setup mainly concentrates on Interacting directly with the user.

I Feel that features are limited here. I suggest there should be some more features to use by the users.

This is a great survey tool. Comprable in price to survey monkey but does a lot more. The wave of the future is texting, online customer service, etc...and this kind of survey does that. I love it!

I love the conversational way to ask questions. People taking the survey will feel more at home, more comfortable giving answers. I also love the set-up for each question. It's easy and self explanatory. We've been using Survey Monkey for years and this is a nice change.

I would love it if we can use the surveys on different platforms. Not just on our website, but on facebook messenger? That would be awesome! Also, the whole having to resign in every time you go to the site is a little annoying. It's certainly not a dealbreaker, but I would appreciate being remembered.

It's so easy to use was pretty user friendly. I used other surveys like surveymonkey and swagbucks surveys but this one was better. It wasn't too complicated and more like a chat. It can be chat style or full page so it's nice to have layout options as well.

Sometimes the fonts could be a bit bolder for clarity and ease to read.

Overall it's quite useful and easy.

SurveySparrow is quite easy to use, it creates beautiful surveys and keeps every feedback in order for easy access

In my opinion- it has very few features. It needs more options for customizing the surveys- colors, schemes etc.