All Survio Reviews

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User Profile

Cathie

Verified reviewer

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2017

Great experience-prompted me to use this professionally & refer to colleagues/students globally

PROS

I've been able to design complex surveys in just a few minutes. The number of features available for serious (and casual) users is impressive and many features are essential for professional researchers and educators. I'm particularly excited about the data collection, analysis, reporting & exporting capabilities, which are critical to my success as a scholar.

CONS

I started by using the free version and the limitations were too great for what I need to accomplish as a professional.

Vendor Response

Cathie, thanks a lot! This is awesome evaluation and getting 5 stars, we can't be happier :-) We are doing our best to create and provide as best survey tool around as possible. Have a nice day Ondrej (Survio team)

Replied November 2017

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2020

Survio review

My experience with Survio is very good. I usually manage to figure out what I want when proposing surveys

PROS

it's easy to use based on user experience easy to carry out new surveys easy to choose the type of question to ask

CONS

It just allows only 1 filter. sometimes it is unstable, versions are not saved or changes that are made are lost at other times try to design more complex functions, such as selecting variables and of those selected variables perform a preference ranking

Reason for choosing Survio

At the beginning for being a free option Once I got used to it, I became loyal. I had the option to do the surveys in google form, but nevertheless I stayed in Survio

Vendor Response

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Replied January 2021

Julia

Education Management, 1,001-5,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Bachelor Thesis

PROS

- user friendly - offers many evaluation possibilities. - many different kinds of questions - templates - set colors - fast support - possibility for student discount

CONS

To get a student discount, you have to write reviews BEFORE you even had the opportunity to fully use Survio. I understand that reviews are important for a product and I was able to tell a few things about Survio, but not everything due to the fact that I haven't used it yet. I'm sure that I won't be dissapointet by Survio, but I'd wish that I could have given the reviews AFTER I used Survio. It would be more honest.

Reason for choosing Survio

better price-performance ratio I also liked the user interface very much and the user-friendly operation when you go on Survio's website, you get all important informations very quick

Vendor Response

Hello Julia, Thank you very much for your review. I am sorry to hear this. When we want a review for your student discount, we also take the risk that you can write a bad review. We appreciate your honesty. When you are in the situation that you did not use Survio yet, please contact us at support@survio.com. I believe that we can find a solution for you. We wish you good luck with your bachelor thesis and school. Your Survio Team

Replied November 2019

Logan

Retail, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Survio Makes Gathering Valuable Feedback and Insights easy

PROS

Survio is a powerful survey tool that allows businesses to gather feedback and insights from their customers. The platform offers a wide range of question types, including multiple choice, open-ended, and rating scales. The survey templates are easy to customize, making it simple to create surveys that are tailored to your business needs. The analytics and reporting features are also robust, providing valuable insights into customer satisfaction and feedback. Overall, Survio is a great tool for businesses looking to gather customer feedback and improve their products and services.

CONS

I haven't identified any negative aspects of this tool.

Filip

Education Management, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Interesting tool for School and Universities

We were looking for a tool where students can quickly write an anonymous opinion about his lecturer. The first impression with the trial version convinced us to decide to buy a premium edition.

PROS

Easy to use Nice appearance Available in Polish language Convenient to fill evaluation on a smartphone

CONS

Test version does not allow for this test all functions e.g. export to excel file

Reason for choosing Survio

Better price than alternatives products.

Reasons for switching to Survio

Outdated appearance and Google Domain is blocked in such companies.

Vendor Response

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Replied January 2021

Michal

Education Management, 501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed February 2020

We are using Survio at univesity

We created questionnaire for Student scientific conference. The access for questionnaire was very easy and we used a cell phone questionnaire version.

PROS

Free version of Survio provides enough functions for creation of simply questionnaire.

CONS

There is nothing to do not like about this software.

Reason for choosing Survio

because it is Czech made application

Reasons for switching to Survio

Survio povides more functions, much pretty backround

Vendor Response

Thank you for your review Michal, we are glad to hear that you had a good experience with us!. We hope you continue using Survio for your projects and We will take your comments into consideration to keep improving our Service.

Replied May 2020

Raphael

Non-Profit Organization Management, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Best product for using surveys

PROS

The best thing about working with Survio is the way their form builder works, it is very easy to use and also very easy to implement it on your site.

CONS

The part i Liked the least of the Survio product, is that they don't have a chat function on their site. I think that is something they can improve regarding the customer service

Reasons for switching to Survio

The price of surveymonkey was much higher, had less options

Vendor Response

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

Replied January 2022

Anonymous

501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2020

Easy and intuitive tool to conduct an online survey

PROS

It is easier and more intuitiva than oher similar product. I have been impressed because in few steps I have been able to customize my questionnare.

CONS

Nothing of important until now. I would like to change the size of the font.

Reason for choosing Survio

I found it more intuitive and more more advantageous in the quality / price ratio.

Vendor Response

Thank you for your review, we are glad to hear that you had a good experience with us!. We hope you continue using Survio for your projects and We will take your comments into consideration to keep improving our Service.

Replied May 2020

Anonymous

1,001-5,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2023

Survio Review

PROS

A great software for creating surveys to get customer or employee feedback/input.

CONS

Haven't had any gripes with Survio so far.

Omar

Animation, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed February 2023

If you need to create surveys, you can definitely count on survio

It's always good to know your followers, and this app helped me in many times to creat personalized surveys to reach my community and know them better

PROS

Is easy to use, and it has a lot of options to use to create surveys, I use it from time to time and it helps me a lot to know my community and their opinions

CONS

You can find a lot of other tools to create surveys, and this is probably not the better.

Domenico

Verified reviewer

Higher Education, 1,001-5,000 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Simple and effective

I used it in my university research; I had to submit the questionnaire to students attending a course. Survio was the perfect solution because of its straightforward usability. It is a very reliable tool.

PROS

It's very simple to build a questionnaire with multiple pages to improve readability. Simple and effective. With the free version you can download the pdf format of every single answer. The premium versions allows to use logic for enable or disable certain answers depending on your previous choices. The best part is the possibility to choice the kind of answer, i.e. scale, yes/no, with the possibility to add an "other" text field where responders can add their motivation (i.e. "other, please explain"). You can also use likert-like scale, radio button, multiple choices buttons, etc. You can choose to receive e-mails when someone answers the poll or the questionnaire.

CONS

The free version allows only 100 answers per day, however the premium accounts improves this numbers. Moreover, you can't download answers in xls version with the free account, you need a premium account to do that. The fees are expensive, expecially if used as academic like me. However, you can ask for a discount for student and academic purposes.

Reason for choosing Survio

Survio has better choices and personalizations than google modules

Vendor Response

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

Replied August 2021

stacey

Printing, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Easy to use

Easy to use, customer service was excellent and came back to me promptly with any questions i had. Would definately recommend to friends and colleagues!

PROS

It was extremely easy to use. Navigation tools were fantastic, and the layout of the statistical analysis was excellent!

CONS

The fact it isn't clear about the additional costs when wanting extra information. By the time i had submitted and sent my review i realised you had to pay for statistical analysis. This shouldn't be advertised as "free" because it isn't. Probably 90% of people do questionnaires for a statistical analysis.

Reasons for switching to Survio

Easier to use.

Vendor Response

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

Replied June 2021

Anonymous

10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2021

Good survey service!

Market research in security!

PROS

I highly recommend Survio's survey service as it is user - friendly and professional. It is definitely worth updating the free account for the better as several key features are needed to create the perfect survey.

CONS

Nothing to complain about. Sees no weaknesses in the current situation.

Reason for choosing Survio

Userfriendly

Vendor Response

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

Replied January 2022

Jane

Higher Education, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Good app

Marketing research Using in education of students Collected feedback

PROS

I like most interface and simple reporting

CONS

I like least Price in rubbles and there are not som options

Reasons for switching to Survio

Problem with data

Vendor Response

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Replied January 2021

Tomáš

Higher Education, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2021

Survio

PROS

I like the design of SW, very user-friendly

CONS

I dislike the high cost of this SW no mere "dislike"

Vendor Response

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

Replied October 2021

Alžběta

Non-Profit Organization Management, 1,001-5,000 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY