All Survio Reviews
1-25 of 485 Reviews
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Cathie
Verified reviewer
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2017
Great experience-prompted me to use this professionally & refer to colleagues/students globally
I've been able to design complex surveys in just a few minutes. The number of features available for serious (and casual) users is impressive and many features are essential for professional researchers and educators. I'm particularly excited about the data collection, analysis, reporting & exporting capabilities, which are critical to my success as a scholar.
CONSI started by using the free version and the limitations were too great for what I need to accomplish as a professional.
Vendor Response
Cathie, thanks a lot! This is awesome evaluation and getting 5 stars, we can't be happier :-) We are doing our best to create and provide as best survey tool around as possible. Have a nice day Ondrej (Survio team)
Replied November 2017
Anonymous
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2020
Survio review
My experience with Survio is very good. I usually manage to figure out what I want when proposing surveys
PROSit's easy to use based on user experience easy to carry out new surveys easy to choose the type of question to ask
CONSIt just allows only 1 filter. sometimes it is unstable, versions are not saved or changes that are made are lost at other times try to design more complex functions, such as selecting variables and of those selected variables perform a preference ranking
Reason for choosing Survio
At the beginning for being a free option Once I got used to it, I became loyal. I had the option to do the surveys in google form, but nevertheless I stayed in Survio
Vendor Response
Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)
Replied January 2021
Julia
Education Management, 1,001-5,000 employees
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Bachelor Thesis
- user friendly - offers many evaluation possibilities. - many different kinds of questions - templates - set colors - fast support - possibility for student discount
CONSTo get a student discount, you have to write reviews BEFORE you even had the opportunity to fully use Survio. I understand that reviews are important for a product and I was able to tell a few things about Survio, but not everything due to the fact that I haven't used it yet. I'm sure that I won't be dissapointet by Survio, but I'd wish that I could have given the reviews AFTER I used Survio. It would be more honest.
Reason for choosing Survio
better price-performance ratio I also liked the user interface very much and the user-friendly operation when you go on Survio's website, you get all important informations very quick
Vendor Response
Hello Julia, Thank you very much for your review. I am sorry to hear this. When we want a review for your student discount, we also take the risk that you can write a bad review. We appreciate your honesty. When you are in the situation that you did not use Survio yet, please contact us at support@survio.com. I believe that we can find a solution for you. We wish you good luck with your bachelor thesis and school. Your Survio Team
Replied November 2019
Logan
Retail, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Survio Makes Gathering Valuable Feedback and Insights easy
Survio is a powerful survey tool that allows businesses to gather feedback and insights from their customers. The platform offers a wide range of question types, including multiple choice, open-ended, and rating scales. The survey templates are easy to customize, making it simple to create surveys that are tailored to your business needs. The analytics and reporting features are also robust, providing valuable insights into customer satisfaction and feedback. Overall, Survio is a great tool for businesses looking to gather customer feedback and improve their products and services.
CONSI haven't identified any negative aspects of this tool.
Filip
Education Management, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Interesting tool for School and Universities
We were looking for a tool where students can quickly write an anonymous opinion about his lecturer. The first impression with the trial version convinced us to decide to buy a premium edition.
PROSEasy to use Nice appearance Available in Polish language Convenient to fill evaluation on a smartphone
CONSTest version does not allow for this test all functions e.g. export to excel file
Reason for choosing Survio
Better price than alternatives products.
Reasons for switching to Survio
Outdated appearance and Google Domain is blocked in such companies.
Vendor Response
Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)
Replied January 2021
Michal
Education Management, 501-1,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed February 2020
We are using Survio at univesity
We created questionnaire for Student scientific conference. The access for questionnaire was very easy and we used a cell phone questionnaire version.
PROSFree version of Survio provides enough functions for creation of simply questionnaire.
CONSThere is nothing to do not like about this software.
Reason for choosing Survio
because it is Czech made application
Reasons for switching to Survio
Survio povides more functions, much pretty backround
Vendor Response
Thank you for your review Michal, we are glad to hear that you had a good experience with us!. We hope you continue using Survio for your projects and We will take your comments into consideration to keep improving our Service.
Replied May 2020
Raphael
Non-Profit Organization Management, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Best product for using surveys
The best thing about working with Survio is the way their form builder works, it is very easy to use and also very easy to implement it on your site.
CONSThe part i Liked the least of the Survio product, is that they don't have a chat function on their site. I think that is something they can improve regarding the customer service
Reasons for switching to Survio
The price of surveymonkey was much higher, had less options
Vendor Response
Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio
Replied January 2022
Anonymous
501-1,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2020
Easy and intuitive tool to conduct an online survey
It is easier and more intuitiva than oher similar product. I have been impressed because in few steps I have been able to customize my questionnare.
CONSNothing of important until now. I would like to change the size of the font.
Reason for choosing Survio
I found it more intuitive and more more advantageous in the quality / price ratio.
Vendor Response
Thank you for your review, we are glad to hear that you had a good experience with us!. We hope you continue using Survio for your projects and We will take your comments into consideration to keep improving our Service.
Replied May 2020
Anonymous
1,001-5,000 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2023
Survio Review
A great software for creating surveys to get customer or employee feedback/input.
CONSHaven't had any gripes with Survio so far.
Omar
Animation, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed February 2023
If you need to create surveys, you can definitely count on survio
It's always good to know your followers, and this app helped me in many times to creat personalized surveys to reach my community and know them better
PROSIs easy to use, and it has a lot of options to use to create surveys, I use it from time to time and it helps me a lot to know my community and their opinions
CONSYou can find a lot of other tools to create surveys, and this is probably not the better.
Domenico
Verified reviewer
Higher Education, 1,001-5,000 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Simple and effective
I used it in my university research; I had to submit the questionnaire to students attending a course. Survio was the perfect solution because of its straightforward usability. It is a very reliable tool.
PROSIt's very simple to build a questionnaire with multiple pages to improve readability. Simple and effective. With the free version you can download the pdf format of every single answer. The premium versions allows to use logic for enable or disable certain answers depending on your previous choices. The best part is the possibility to choice the kind of answer, i.e. scale, yes/no, with the possibility to add an "other" text field where responders can add their motivation (i.e. "other, please explain"). You can also use likert-like scale, radio button, multiple choices buttons, etc. You can choose to receive e-mails when someone answers the poll or the questionnaire.
CONSThe free version allows only 100 answers per day, however the premium accounts improves this numbers. Moreover, you can't download answers in xls version with the free account, you need a premium account to do that. The fees are expensive, expecially if used as academic like me. However, you can ask for a discount for student and academic purposes.
Reason for choosing Survio
Survio has better choices and personalizations than google modules
Vendor Response
Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio
Replied August 2021
stacey
Printing, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Easy to use
Easy to use, customer service was excellent and came back to me promptly with any questions i had. Would definately recommend to friends and colleagues!
PROSIt was extremely easy to use. Navigation tools were fantastic, and the layout of the statistical analysis was excellent!
CONSThe fact it isn't clear about the additional costs when wanting extra information. By the time i had submitted and sent my review i realised you had to pay for statistical analysis. This shouldn't be advertised as "free" because it isn't. Probably 90% of people do questionnaires for a statistical analysis.
Reasons for switching to Survio
Easier to use.
Vendor Response
Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio
Replied June 2021
Anonymous
10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2021
Good survey service!
Market research in security!
PROSI highly recommend Survio's survey service as it is user - friendly and professional. It is definitely worth updating the free account for the better as several key features are needed to create the perfect survey.
CONSNothing to complain about. Sees no weaknesses in the current situation.
Reason for choosing Survio
Userfriendly
Vendor Response
Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio
Replied January 2022
Jane
Higher Education, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Good app
Marketing research Using in education of students Collected feedback
PROSI like most interface and simple reporting
CONSI like least Price in rubbles and there are not som options
Reasons for switching to Survio
Problem with data
Vendor Response
Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)
Replied January 2021
Tomáš
Higher Education, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Survio
I like the design of SW, very user-friendly
CONSI dislike the high cost of this SW no mere "dislike"
Vendor Response
Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio
Replied October 2021
Alžběta
Non-Profit Organization Management, 1,001-5,000 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY