Survio

RATING:

4.5

(565)

About Survio

Survio is an online solution designed to help businesses create customizable surveys using in-built templates with various content, layout and style types. It enables employees to distribute surveys and capture results in various formats in real-time. The application lets administrators gain insights into customer requirements, assess employee performances and analyze market trends by collecting user responses. Features of Survio include customer feedback, data export, white labeling, customizable footer content, reporting and more. Additionally, it allows professionals to generate shareable links to engage with the target audience through emails or social media platforms. Survio comes with an application programming interface (API), which lets businesses inte...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Survio Pricing

Personal plans include: Survio Mini - $25/month (or $16.58/month when billed annually) for 1,000 survey responses per month Survio Standard - $55/month (or $33.25/month when billed annually) for 10,000 survey responses per month Survio Elite - $95/month (or $66.58/month when billed annually) for 50,000 survey responses per month Or choose from Business plans with more seats included: Survio Small - $120/month for 3 users and up to 150,000 survey responses per month Survio Medium - $300/month for 5 users and up to 600,000 survey responses per month Survio Etnerprise - Get a custom quote for limitless all-inclusive solution

Starting price: 

$16.58 per month

Free trial: 

Available

Free version: 

Available

Survio survey format
Slide 1 of 5

Survio Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Survio

1 - 5 of 564 Reviews

User Profile

Domenico

Verified reviewer

Higher Education, 1,001-5,000 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Simple and effective

I used it in my university research; I had to submit the questionnaire to students attending a course. Survio was the perfect solution because of its straightforward usability. It is a very reliable tool.

PROS

It's very simple to build a questionnaire with multiple pages to improve readability. Simple and effective. With the free version you can download the pdf format of every single answer. The premium versions allows to use logic for enable or disable certain answers depending on your previous choices. The best part is the possibility to choice the kind of answer, i.e. scale, yes/no, with the possibility to add an "other" text field where responders can add their motivation (i.e. "other, please explain"). You can also use likert-like scale, radio button, multiple choices buttons, etc. You can choose to receive e-mails when someone answers the poll or the questionnaire.

CONS

The free version allows only 100 answers per day, however the premium accounts improves this numbers. Moreover, you can't download answers in xls version with the free account, you need a premium account to do that. The fees are expensive, expecially if used as academic like me. However, you can ask for a discount for student and academic purposes.

Reason for choosing Survio

Survio has better choices and personalizations than google modules

Vendor Response

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

Replied August 2021

Deniz Nur

Electrical/Electronic Manufacturing, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

Survio's probably the easiest to use survey maker out there

We really benefitted from having Survio to manage our HR surveys. It's very cost effective and easy to use and set up. It saved us from having to pay more for a bigger survey tool that we wouldn't have even used that much

PROS

I love the drag and drop builder. It works very smoothly and looks very easy on the eye. I think it makes it much easier to use, especially for non-technical personnel. I also like all the native integrations they have available. It was a good surprise to not have to use API to connect it to our other tools

CONS

The embedded surveys are far from 100% stable. We've seen instances where the survey would take forever to load or the buttons wouldn't load at all

Reason for choosing Survio

Pricing and performance were particularly important for us, and all the options looked like they had decent performance, but most of them were unnecessarily pricey for the scale we wanted

Julia

Education Management, 1,001-5,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Bachelor Thesis

PROS

- user friendly - offers many evaluation possibilities. - many different kinds of questions - templates - set colors - fast support - possibility for student discount

CONS

To get a student discount, you have to write reviews BEFORE you even had the opportunity to fully use Survio. I understand that reviews are important for a product and I was able to tell a few things about Survio, but not everything due to the fact that I haven't used it yet. I'm sure that I won't be dissapointet by Survio, but I'd wish that I could have given the reviews AFTER I used Survio. It would be more honest.

Reason for choosing Survio

better price-performance ratio I also liked the user interface very much and the user-friendly operation when you go on Survio's website, you get all important informations very quick

Vendor Response

Hello Julia, Thank you very much for your review. I am sorry to hear this. When we want a review for your student discount, we also take the risk that you can write a bad review. We appreciate your honesty. When you are in the situation that you did not use Survio yet, please contact us at support@survio.com. I believe that we can find a solution for you. We wish you good luck with your bachelor thesis and school. Your Survio Team

Replied November 2019

Alexandra

Education Management, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Reviewe- Survio

PROS

I like the posibilities that Survio gives me for my research and work. It´s easy to set and use.

CONS

I don't have anything I don't like about the site, it provides very good service

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2020

Survio review

My experience with Survio is very good. I usually manage to figure out what I want when proposing surveys

PROS

it's easy to use based on user experience easy to carry out new surveys easy to choose the type of question to ask

CONS

It just allows only 1 filter. sometimes it is unstable, versions are not saved or changes that are made are lost at other times try to design more complex functions, such as selecting variables and of those selected variables perform a preference ranking

Reason for choosing Survio

At the beginning for being a free option Once I got used to it, I became loyal. I had the option to do the surveys in google form, but nevertheless I stayed in Survio

Vendor Response

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Replied January 2021