# TapMango Software Reviews, Demo & Pricing - 2026 > Review of TapMango Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-experience/tapmango-profile --- [Home](https://www.softwareadvice.com/) / [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) / TapMango Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/customer-experience/tapmango-profile/reviews/)[Alternatives](https://www.softwareadvice.com/customer-experience/tapmango-profile/alternatives/) # TapMango 2026: Benefits, Features & Pricing Wondering if TapMango is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview TapMango 4.8 [(186)](https://www.softwareadvice.com/customer-experience/tapmango-profile/reviews/) Pricing Pricing available upon request ### About TapMango TapMango is a cloud-based customer loyalty platform that assists retail stores and restaurants with rewards and promotions management. Key features include customer experience management, survey creation, mobile ordering and voucher management. The application’s marketing portal enables users to manage campaigns and send promotions and offers to customers via SMS, push notifications and email. Customers can use the mobile application or in-store tablet to share images on their social media channels and add Yelp/Google reviews via automated surveys. Additionally, marketers can store customer information, define flexible reward structures and allot redeemable points to customers. TapMango comes with an open API and facilitates integration with third-party POS applications such as Clover, Square, Lightspeed, Shopify, Mindbody, Vend, and more. It is available on monthly subscriptions and support is extended via phone, email and other online measures. Wondering if TapMango is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. ## TapMango User Interface ## Popular TapMango Alternatives Main Product TapMango 4.8 [(186)](https://www.softwareadvice.com/customer-experience/tapmango-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.55Value for money - 4.85Customer support - 4.68Functionality Pricing Available upon request Get Price Alternative Product [Guusto](https://www.softwareadvice.com/hr/guusto-profile/) 4.9 [(3660)](https://www.softwareadvice.com/hr/guusto-profile/reviews/) Ratings Breakdown - 4.90Ease of use - 4.90Value for money - 4.88Customer support - 4.88Functionality Pricing Starting at $4.80 per month Get Price Alternative Product [Kangaroo](https://www.softwareadvice.com/contest/kangaroo-profile/) 4.9 [(250)](https://www.softwareadvice.com/contest/kangaroo-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.58Value for money - 4.92Customer support - 4.68Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [RepeatMD](https://www.softwareadvice.com/salon/repeatmd-profile/) 4.4 [(190)](https://www.softwareadvice.com/salon/repeatmd-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.22Value for money - 4.30Customer support - 4.35Functionality Pricing Available upon request Get Price Alternative Product [Referrizer](https://www.softwareadvice.com/marketing/referrizer-profile/) 4.8 [(197)](https://www.softwareadvice.com/marketing/referrizer-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.65Value for money - 4.78Customer support - 4.69Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Smile.io](https://www.softwareadvice.com/customer-loyalty/smile-io-profile/) 4.9 [(67)](https://www.softwareadvice.com/customer-loyalty/smile-io-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.69Value for money - 4.83Customer support - 4.67Functionality Pricing Starting at $15.00 per month Get Price ## TapMango Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## TapMango Features - Popular features found in Customer Experience Customer Segmentation Customizable Fields Customizable Templates Dashboard Data Visualization Engagement Tracking Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management - More features of TapMango 2-Way Messaging Activity Dashboard Activity Tracking Alerts/Notifications API Automated Responses Campaign Analytics Campaign Management Campaign Planning Campaign Scheduling Client Portal Communication Management Consent Management Contact Database Contact Management Credit Card Processing CRM Customer Accounts Customer Activity Tracking Customer Database Customer Profiles Customer Surveys Customizable Branding Customizable Reports Data Import/Export Delivery Estimate Discount Management Dispatch Management Drag & Drop Drip Campaigns eCommerce Management Electronic Payments Email Management Email Marketing Feedback Management Food Delivery Dispatching For Customer Referrals For Restaurants Gamification Geographic Maps Gift Card Management Incentive Management Kitchen/Menu Management Knowledge Management Live Chat Live Tracking Location Tracking Loyalty Cards Loyalty Program Marketing Automation Mass Texting Member Portal Membership Management Menu Builder Message Personalization Mobile Access Mobile Alerts Mobile Coupons Mobile Payments Monitoring Multi-Campaign Multi-Channel Communication Multi-Channel Marketing Multi-Language Multi-Location Online Ordering Online Payments Order Entry Order Management Order Processing Order Tracking Performance Metrics Point of Sale (POS) Polls/Voting Predictive Analytics Promotions Management QR Codes Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Real-Time Updates Referral Templates Referral Tracking Reporting & Statistics Reviews Management Rewards Management ROI Tracking Routing Scheduled Messaging Shortcodes SMS Marketing SMS Messaging Social Media Integration Social Promotion Status Tracking Surveys & Feedback Tagging Text Analysis Text-to-Win Third-Party Integrations Transaction History Trend Analysis Visual Analytics ## TapMango Integrations Lightspeed Retail Integration rated undefined from -1 review Mindbody Integration rated undefined from -1 review Square Point of Sale Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Clover Integration rated undefined from -1 review Checkfront Integration rated undefined from -1 review See all 11 integrations ## TapMango User Reviews Overall Rating 4.8 Ratings Breakdown 5 85% 4 11% 3 3% 2 0% 1 1% Secondary Ratings Ease of Use 4.6 Value for money 4.6 Customer support 4.9 Functionality 4.7 John M. Verified reviewer Retail 2-10 employees Used daily for more than 2 years Review source Reviewed September 2019 Amazing! Helps me promote growth within my business! 5 Customer service has always been sapaticular. Ive been really happy with the tech help. Ratings Breakdown 5 Ease of use 5 Value for money Previously 4 5 Customer support 4 Functionality Previously 5 Pros: The new development Tapmango has implemented over the last 6-8 months has been amazing. I'm super happy with all the features like review boost and ordering via app. Cons: I signed up with Tapmango being told they were working on integration with Lightspeed Ecom. I'm pretty bummed and disappointed that they have decided 2 years later not to do so after ive already worked so hard building out my loyalty program. Reasons for choosing TapMango Wasn't available at the time that I needed a loyalty program. Read More MP Manuel P. Verified reviewer Restaurants 2-10 employees Used daily for less than 2 years Reviewed January 2025 Ok experience 5 I give them a 6. Services is good, I feel customer service is good but once you have the service I feel like there is no more communication to improve or ideas. Once they have you they are good. Ratings Breakdown 5 Ease of use 3 Value for money 3 Customer support 5 Functionality Pros: How they stay in touch with our customers Cons: Once they set u up they forget about you. Reasons for choosing TapMango Someone I know uses tapmango at another restaurant and that’s why we went with tapmango Read More ED Erin D. Used unspecified for unspecified Review source Reviewed November 2016 May have been a great product, but we couldn't even get through set up 3 We already had a loyalty program in our boutique. It was adequate. Not amazing, not bad. So when Tap Mango called and said they could give me more features for less money, I was intrigued. I went through the presentation and we decided (it's a family business) to make the switch, even though our previous service provider actually beat their price when we called to cancel. This was all in the lead up to Black Friday and Small Business Saturday, the beginning of our biggest shopping season. I explained to the sales rep that business has been very slow this year for almost all of the small businesses in our area because of economic issues in our state and the uncertainty of the election, so I need this season to be a big success. I was assured that we would be up and running by Small Business Saturday, no worries. We would have a perfectly smooth transition. Unfortunately, the attempt to transition was anything but smooth. From proofs that weren't sent to me in time to get them printed by the deadline (I actually had to email and request the proofs) to a tablet that dies while connected to the charger and a variety of other issues in between, nothing was going well. I know we all have bad days, bad weeks even, but when everything you are doing is wrong, I expect customer service that is excellent to smooth it over with me. Win me over. Instead I felt like I was chasing them to get answers, and being told, that I just needed to understand that it can be rough and cut them some slack. It would get better. Here's an excerpt from an email from the supervisor: We have thousands of businesses that use our platform, from small single location shops like yours to National franchises in various industries. Although we deeply care about each and every one of our clients and we actually generate more revenue from franchised businesses, family businesses like yours mean much more to us on a personal level. We realize that it might be your life savings, it is years of hard work, it is a career. We get it and in fact a lot of what we do and how we designed the product is with this in mind. I hope this email is a slight sign of this as well. Are you kidding me? Now I have to figure out new promotions for Small Business Saturday because I had centered 75% of them on featuring our updated customer loyalty program, and yet, no one there really seems to care. So today, I cancelled and I hope you stay away or proceed at your own risk. Ratings Breakdown 3 Ease of use 4 Value for money 1 Customer support 4 Functionality Pros: I never even really got a chance to use it because of the poor customer service. I was looking forward to using the geofencing feature though. Cons: The user interface could be a bit more user friendly. Vendor Response Dear Erin, thanks for your honest review. First of all, we're glad you actually decided to proceed with TapMango. Secondly, we are very sorry to hear about your experience. We acknowledge that there were a few hiccups in your onboarding process, and rest assured that your experience has been highly unusual. Regardless, we have reviewed our onboarding processes and made appropriate changes to ensure this doesn't happen again. We strongly believe our Customer Success Team is second to none, and I'm sure you'll appreciate our level of service and the platform itself once you are completely onboarded. Again, we appreciate your feedback. Best of luck. Your TapMango Team. Replied November 2016 Read More DS Dave S. Verified reviewer Food & Beverages 11-50 employees Used daily for less than 6 months Review source Reviewed March 2020 Outstanding Product for Restaurants, Built to Scale 5 Overall, Tapmango has been a great asset for my business. We launched our restaurant in February 2020, and due to the ease of signing up new customers, within our first month we had over 500 people in our program with over 50 app downloads. These are awesome numbers for a new business, no matter what industry you're in. Also, the support has been amazing, whether it's one-on-one calls or emails with my Customer Success Manager or live chat with Customer Support, I can rest assure that my issue will be resolved asap. I would recommend Tapmango to any restaurant owner looking to improve their bottom line, increase loyalty, build an ecosystem, and boost their technology arsenal. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: For my business, these are the features that have been most impactful: 1. White-label App: Tapmango gave us the ability to have a mobile app for both iOS and android branded to our business from day one. Plus with mobile-ordering functionality for customers to order ahead, as a new business this is the most rewarding feature, as having our own app built with these same items would have cost thousands. 2. Ease of sign-up: With the in-store tablet, its super easy to introduce the program to customers and have them sign-up on the spot. All they need to do is input their phone number, check two boxes (terms of service, agree to receive SMS communications) and that's it. They can start building points from their first purchase. Plus, customers can also join the program via text, online forms or smartphone. 3. Marketing capabilities: With our business just being a little over a month old at the writing of this review, we have yet to realize the full potential of Tapmango. However, based on the features we've used to date and the ones \[SENSITIVE CONTENT HIDDEN\] (Customer Success Manager) has shown me in training, the sky's the limit when it comes to what is available. SMS messaging, push notifications, emails, vouchers, discounts, instant win (similar to a raffle), mobile ordering with live order updates, friend referral, birthday offers, customer segmentation based on items bought/number of visits/spend/mode of sign-up/etc., program tiers (for e.g. gold, silver, bronze) and so much more. Cons: I believe the UI and overall look of the admin dashboard can be improved. It looks a bit dated on the backend and can be difficult to understand for first timers. However, with my Customer Success Manager \[SENSITIVE CONTENT HIDDEN\], I've been able to learn about the different tools and features at my disposal and if I'm not sure about something, he's always helpful. Reasons for choosing TapMango As a new business being built for the digital era, being able to reach and attain customers through different touchpoints is important. Tapmango offered us a white-label app, fully customized to our brand with mobile-ordering functionality. Plus, the great reviews from other customers, helpfulness of the Support Team from sales to onboarding and customer success also made it a no-brainer. Read More PE Paula E. Verified reviewer Consumer Services 2-10 employees Used daily for less than 2 years Review source Reviewed August 2020 The most amazing reward program for business 5 MY overall experience is awesome as my customers absolutely loves this product. Thank you TapMango for helping me look and be great to my customers. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the ease in which all are able to use the Tablet. I also like the fact that it does the job in following up and reaching out to my customers. Great customer relation Cons: I honestly have nothing I like least about the software. I can say it was a well constructed and thought about product from the developer to their customers. Reasons for choosing TapMango Again we made the switch one to support a Canadian company, and two we love the construction of the product as well as the support offered. Reasons for switching to TapMango We made the switch one to support a Canadian company, and two we love the construction of the product as well as the support offered. Read More DJ Dean J. Verified reviewer Retail 501-1000 employees Used daily for more than 2 years Review source Reviewed June 2025 Great customer interface 4 Overall it’s been very good though the I would prefer it to be integrated with my POS system so I only have one tablet on the counter. But I’d recommend it as a solution. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: It’s customer user face is easy to use. I would prefer it to be integrated with my POS system so I only have one tablet on the counter. But I’d recommend it as a solution. Cons: The tablets are cheap and don’t last despite being in a perfect situation. I’ve had batteries expand and break the tablet Vendor Response Thank you so much for your feedback, Dean. We're glad to hear you find the system easy to use and would recommend it as a solution! We completely understand the desire for a more streamlined setup and appreciate your comments about POS integration. We're continuing to explore ways to improve compatibility with more systems to simplify the in-store experience. We're also sorry to hear about the tablet issues you've encountered. That definitely shouldn’t be happening. If you haven't already, please reach out to our support team - we'd be happy to look into this further and send you a replacement if needed. Thanks again for sharing your experience - it really helps us continue to improve! Replied June 2025 Read More EM Eric M. Verified reviewer Retail 2-10 employees Used daily for more than 2 years Reviewed January 2025 Tap Mango - Great Rewards Program for POS 5 The service has been great to be honest. I have a rep that I can call whenever I want. They talk me through any issues I'm having or help me to create unique solutions, sometimes making it happen themselves without me having to do anything. The portal is easy to understand and can get fairly powerful once you have experience with it. Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: The portal is nice, easy to use and the email editor works well to create emails that are effective. Cons: I'm honestly tired of paying so much for a rewards program but Tap Mango is on par with other rewards programs and from what I've experienced, it offers more. Read More GS Gary S. Verified reviewer Food & Beverages 2-10 employees Used daily for less than 6 months Reviewed January 2025 Tap Mango rewards and online program review 5 We were brand new business operating a sandwich store. The effective online ordering through our Clover point of sale system is very convenient and works well so far our customers love the rewards program and as we learn to enhance it, we believe the options are great and will greatly enhance our business. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Everyone I dealt with was very professional, informed and very helpful. In addition, the services and product meet our needs of our business. We are in the early stages, but so far we are very pleased. Cons: Nothing I like the least at this point everything has been great Read More AK Ashley K. Verified reviewer Arts and Crafts 2-10 employees Used daily for less than 6 months Review source Reviewed August 2025 Send Your Clients Birthday Wishes and Reminders, Love THIS 4 The ability to customize rewards and have a platform that is safe for customers to use and gain points and review in shop items is top notch. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Its ability to send customers reminder texts and birthday reminders. I have had several customers mention that they love that and feels like it is more personal. Cons: We have not been able to integrate it with Shopify. For the price I believe that it should be 100% interactable with all the popular shopping applications. Read More TU Tracy U. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Reviewed January 2025 Highly Recommend 5 We love TapMango. Each process has built on the next for the most successful outcomes and the staff have all been amazingly helpful. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I like most is the ease of use and the customer satisfaction it brings. Our customers love to build up their points and never miss a chance to sign in. Cons: The only wish I have is that it could work with our companies POS, as it is custom to what we do. Read More Showing 1 - 10 of 186 Reviews [See All Reviews](https://www.softwareadvice.com/customer-experience/tapmango-profile/reviews/) ## TapMango Popular Comparisons [Guusto vs TapMango](https://www.softwareadvice.com/hr/guusto-profile/vs/tapmango/)[Kangaroo vs TapMango](https://www.softwareadvice.com/contest/kangaroo-profile/vs/tapmango/)[RepeatMD vs TapMango](https://www.softwareadvice.com/salon/repeatmd-profile/vs/tapmango/) [Compare All Alternatives](https://www.softwareadvice.com/customer-experience/tapmango-profile/alternatives/) ## Other Top Recommended Customer Experience Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **1** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10458) Recently recommended **0** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (6977) Recently recommended **0** times [Hootsuite](https://www.softwareadvice.com/collaboration/hootsuite-profile/) **4.4** (3797) Recently recommended **0** times Stuck Between Options? 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