# Zoho CRM Plus Software Reviews, Demo & Pricing - 2026 > Review of Zoho CRM Plus Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-experience/zoho-crm-plus-profile --- [Home](https://www.softwareadvice.com/) / [Customer Engagement Software](https://www.softwareadvice.com/crm/customer-engagement-comparison/) / Zoho CRM Plus Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/customer-experience/zoho-crm-plus-profile/reviews/)[Alternatives](https://www.softwareadvice.com/customer-experience/zoho-crm-plus-profile/alternatives/) # Zoho CRM Plus 2026: Benefits, Features & Pricing Wondering if Zoho CRM Plus is right for your organization? Our Customer Engagement Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Zoho CRM Plus 4.4 [(71)](https://www.softwareadvice.com/customer-experience/zoho-crm-plus-profile/reviews/) Pricing Starting at $45.65 per month ### About Zoho CRM Plus Zoho CRM Plus is a unified customer experience platform that helps users bridge the gap between their sales, marketing, and customer service teams and deliver an exceptional customer experience. The software combines sales automation, intelligent chat bots, visitor tracking, customer service, email marketing, project management, customer surveys, social media, built-in AI, and unified analytics—all on one platform. Wondering if Zoho CRM Plus is right for your organization? Our Customer Engagement Software selection experts can help you in 15 minutes or less. ## Zoho CRM Plus User Interface ## Popular Zoho CRM Plus Alternatives Main Product Zoho CRM Plus 4.4 [(71)](https://www.softwareadvice.com/customer-experience/zoho-crm-plus-profile/reviews/) Ratings Breakdown - 4.19Ease of use - 4.38Value for money - 4.11Customer support - 4.33Functionality Pricing Starting at $45.65 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4465)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6978)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) 4.7 [(733)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.73Value for money - 4.49Customer support - 4.50Functionality Pricing Starting at $7.00 per year Get Price Alternative Product [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) 4.5 [(3055)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.39Value for money - 4.37Customer support - 4.30Functionality Pricing Starting at $19.00 per month Get Price ## Zoho CRM Plus Pricing and Plans Starting price: $45.65 per month Free Trial Free Version Zoho CRM Plus $45.65 per user, per month Plan includes: - Advanced Filters - Email Insights - Multiple Currencies - Reminders - Sales Forecasting - Validation Rules Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Zoho CRM Plus Features - Popular features found in Customer Engagement Communication Management Customer History Feedback Management Live Chat Multi-Channel Communication Reporting/Analytics - More features of Zoho CRM Plus Access Controls/Permissions Activity Tracking Alerts/Notifications API Campaign Management Chat/Messaging Churn Management Client Portal Collaboration Tools Content Creation CRM Customer Database Customer Experience Management Customer Segmentation Customer Surveys Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Data Import/Export Drag & Drop Email Management Email Marketing Engagement Tracking Gamification Knowledge Management Marketing Automation Member Portal Membership Management Multi-Campaign Multi-Channel Data Collection Multi-Channel Marketing Multi-Language Negative Feedback Management Performance Metrics Predictive Analytics Real-Time Analytics Real-Time Notifications Real-Time Reporting Referral Tracking Reporting & Statistics Rewards Management Search/Filter Sentiment Analysis SMS Messaging Social Media Integration Social Promotion Survey/Poll Management Surveys & Feedback Text Analysis Third-Party Integrations Widgets Workflow Management ## Zoho CRM Plus Integrations Eventbrite Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review Zoho Meeting Integration rated undefined from -1 review Google Workspace Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review Zoho Cliq Integration rated undefined from -1 review See all 19 integrations ## Zoho CRM Plus User Reviews Overall Rating 4.4 Ratings Breakdown 5 52% 4 37% 3 7% 2 3% 1 1% Secondary Ratings Ease of Use 4.2 Value for money 4.4 Customer support 4.1 Functionality 4.3 Francesco P. Verified reviewer Oil & Energy 5001-10000 employees Used weekly for more than 2 years Review source Reviewed September 2019 Keep your contacts under control 4 Zoho CRM Plus helped me and my company to avoid information asymmetry between me and the other components of my team when we talk about some Client, or before a visit. It is also very useful in case of some key accountant manager left the company, so you have anyway all the datas of his/her contacts in Zoho so there is not a loss for your company. Ratings Breakdown 4 Ease of use 3 Value for money 4 Functionality Pros: This software is a very complete CRM tool. That's quite good, after a meeting for example, to save and keep all the information related to the person/company you met. Very useful to keep all the data in the account so to be able to share them with the other components of your team. I use it as Business Developer, so I'm always informed regarding the situation of Clients and potential Clients when I go to visit them after a while. Cons: Sometimes the software can result too much detailed. What I mean is that, for each contact, you can add so many information that maybe can even create confusion. What could be good is to have something like a "light registration mode" and then, if needed, the detailed one. Read More Michael K. Verified reviewer Marketing and Advertising 2-10 employees Used daily for more than 2 years Review source Reviewed March 2019 User of ZOHO CRM for nearly 10 years 5 I have used ZOHO CRM for nearly 10 years. I always tell people wait a few months and ZOHO is probably rolling out an upgrade. Overall the experience has been excellent. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the fact that ZOHO always adds new functionality to ZOHO CRM. I also like that it is integrated with all its key software like Books, Campaigns, Projects, and a host of other apps. Once you get started with ZOHO CRM , and through the ZOHO Analytics, you can track anything through ZOHO CRM. Cons: Wish there were a few more reporting options to track who opened email marketing campaigns. It is fine for now. But would like to see a little more. Read More Ruchik V. Verified reviewer Financial Services 51-200 employees Used daily for less than 2 years Review source Reviewed February 2022 Too many features but very sloppy interface and slow response 2 Ratings Breakdown 2 Ease of use 2 Value for money 2 Customer support 4 Functionality Pros: Easy to integrate Within budget Phone support available Cons: Poor support Frequent issues with the product Downtime Poor UI/UX Poor migration capabilities (from EU to IN datacenter) Read More Gurvinder K. Verified reviewer Information Technology and Services 501-1000 employees Used daily for less than 2 years Review source Reviewed November 2022 "Great tool for best customer experience" 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Multi channel communication, follow up and reminder, easy to use , customization capabilities. This tool help me to connect with customers on daily basis. Best feature in this visiting tracking and live chat. Best in class for sales and potential clients. Cons: I like this tool very much and helpful.  Easy to use and understand.  Sometimes it has some limitations otherwise all good. Read More Diana N. Verified reviewer Construction 2-10 employees Used daily for free trial Review source Reviewed February 2019 Just getting started 4 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Our company is currently switching to a new management system and Zoho products keep checking off what we need. We are afraid to fully commit at this time to Zoho only because we've been switching to new programs every 6-12 months. We are very tired and running out of time to do this. The more we dive into Zoho, the happier we get. We keep discovering different functions and features that provide exactly what our business needs all in one. It seems too good to be true, but so far it is doing everything that it says it can. We couldn't be happier that it integrates with google easily and can sync to multiple contact lists. Cons: When you are new to Zoho, I feel like it can be very overwhelming because they have a lot of options and different ways of bundling the service together. It would be great if Zoho can provide a more visual way on all the different options that they have and how they all connect to eachother. I think this might just be an issue with me as I'm a very visual person. Read More Mark F. Verified reviewer Insurance 51-200 employees Used daily for less than 2 years Review source Reviewed August 2019 Price and quality can't be beat. 5 I can't brag about ZOHO CRM more. It can truely be molded to work in any industry. It can connect with hundreds of other apps and software through API feeds. This is very important to me when I need data to be sent in various places. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I absolutely love the pricing structure. Its very affordable, even for micro businesses. Cons: It's very customizable, so that makes setup a little difficult to learn at first. Reasons for choosing Zoho CRM Plus Price was one of the main reasons I found Zoho to begin with. But after the trial, I knew I wanted to buy a subscription. Read More Derek R. Verified reviewer Oil & Energy 2-10 employees Used daily for less than 2 years Review source Reviewed April 2019 Zoho CRM Makes Tracking Goals, Projects, and Tasks EASY and FUNCTIONAL 5 Overall, Zoho has been an incredible addition to our company. Ratings Breakdown 4 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: Zoho offers so many ways to get things done. I can track everything, provide easy reporting, create and execute tasks, etc. Zoho is a great CRM Cons: I have noticed that it could be more automated to transfer info more easily. Read More Jose M. Verified reviewer Computer Software 11-50 employees Used daily for less than 2 years Review source Reviewed October 2018 Great CRM system 5 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: It allows you to keep a track on your leads, call and email directly from the app. Cons: It is part of a package, but you need to install something else. Read More Cory K. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 12 months Review source Reviewed September 2018 Easy CRM With other Zoho Software Integration 4 Ratings Breakdown 5 Ease of use 5 Functionality Pros: I like the far reaching functions of the many Zoho softwares that can be integrated together. Cons: There's some things that aren't as intuitive as something maybe such as Salesforce. Read More Carla d. Verified reviewer Pharmaceuticals 11-50 employees Used daily for less than 12 months Review source Reviewed October 2018 Great CRM 5 Sales pipeline. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: It has everything you need in order to do a follow-up with clients, it allows you to assign tasks. Cons: I think it has everything you need in a CRM software. Read More Showing 1 - 10 of 71 Reviews [See All Reviews](https://www.softwareadvice.com/customer-experience/zoho-crm-plus-profile/reviews/) ## Zoho CRM Plus Popular Comparisons [HubSpot CRM vs Zoho CRM Plus](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/435094-zoho-crm-plus/)[Salesforce Sales Cloud vs Zoho CRM Plus](https://www.softwareadvice.com/compare/2764-Salesforce/vs/435094-zoho-crm-plus/)[Zoho CRM vs Zoho CRM Plus](https://www.softwareadvice.com/crm/zoho-crm-profile/vs/zoho-crm-plus/)[Bigin by Zoho CRM vs Zoho CRM Plus](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/zoho-crm-plus/) [Compare All Alternatives](https://www.softwareadvice.com/customer-experience/zoho-crm-plus-profile/alternatives/) ## Other Top Recommended Customer Engagement Software [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) **4.3** (167) Recently recommended **46** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (6978) Recently recommended **27** times [SAP Customer Experience](https://www.softwareadvice.com/crm/sap-customer-experience-profile/) **4.3** (245) Recently recommended **22** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **10** times Stuck Between Options? 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