Overall, I would strongly recommend ANY business to try it out. Check out the free version and you'll still get a lot of value out of it. Their Paid versions are absolutely worth it. We started off with a Free version and then graduated into 3 Pro Users and it was a great experience. The Customer Support Team is EXCELLENT and they really spend the time with you to get you up and running and will offer other real-world examples. I feel they really want their product to work so they're dedicated in assisting even the novice amongst us.

This is a very low-cost CRM for Small Businesses that are interested in tying out to see if this can really work for them. It beautifully and seamlessly integrates with Outlook and you can use ZohoCRM for most (if not all) your communications with clients and prospects. The interface is easy to understand and you can get most things done intuitively.

Extracting out a list of all your prospects/customers into ONE Excel sheet became a painful experience because as simple as we assumed it to be it actually become fairly cumbersome. Maybe we didn't have the in-depth experience.

Particularly for managing leads and clients, Zoho CRM offers a platform that is highly flexible and packed with features. Users can manage their prospects and move them through the sales funnel more easily because to the platform's automation, lead scoring, and lead nurturing tools. Also, users who need to swiftly follow up on leads from various sources frequently choose Zoho CRM because to its interfaces with other software platforms and real-time notifications.Despite the many advantages of Zoho's software products, there are certain drawbacks to be aware of, including a learning curve, restricted reporting options, and email campaign management tools that might not be as sophisticated as those of some rivals. Furthermore, certain users could find the support limits difficult.Overall, Zoho is a great option for organizations trying to simplify their operations and increase productivity because it offers a full and configurable suite of software solutions at an inexpensive pricing point.

Customer relationship management (CRM), accounting, project management, email marketing, and other business software solutions are all offered by Zoho. Businesses may now manage their operations more effectively from a single platform thanks to this. Aside from it being a comprehensive suite, the features of Zoho software can be specifically adapted to a business's needs and are extremely adaptable. This makes it possible for enterprises to design a solution that is tailored to their particular needs. Lastly, the pricing options for Zoho software are flexible and reasonable, making them suitable for small enterprises. Moreover straightforward and without any additional fees or costs for the pricing plans.

Despite the fact that Zoho CRM is user-friendly, some users could find it difficult to become familiar with all the features and capabilities of the software. While Zoho CRM integrates with many popular software tools, some users may find that certain integrations they need are not available. Some users can find it difficult to acquire the assistance they require when they run into problems with the platform because Zoho's customer care staff occasionally responds slowly.

To long to get answers to questions!

Invoicing, stille valuating Lack of info of actual cost

Lack of info of actual cost Invoicing, stille valuating

Overall good experience. But do suggest the offer higher limits for customization and options such as Zoho Campaigns etc.

Easy to use every day, and options are simple to manage.

Customizations can be tricky, and it does have certain limits that you will need to increase, but Zoho support is great to work with.