Influitive vs Annex Cloud Loyalty Experience Platform

RATING:

4.7

(250)

Influitive has 250 reviews and a rating of 4.7 / 5 stars vs Annex Cloud Loyalty Experience Platform which has 39 reviews and a rating of 4.21 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (250)
4.2 (39)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
December 19, 2023
July 28, 2022
Pros/Cons
  • Pros

  • I love the AdvocateHub App from Influitive. I receive notifications when challenges are available to complete.
  • Ease of integration with other products, connectivity with our systems, and ease of use for our customers.
  • Cons

  • There are integrations with Salesforce and Marketo and some other systems. I had some trouble getting all of this set up to work properly.
  • Some limitations in the technology - e-mail problems and limited functionality.
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  • Pros

  • I've loved working with Annex Cloud and would recommend evaluating them to any colleague in need of a Loyalty Partner.
  • Ability to be customized and align with our company's vibe along with rich capabilities and features.
  • Cons

  • There are a lot of steps to take into account, and things you forget about until you launch. These things should be highlighted sooner rather than later.
  • We are still having inconsistencies and odd occurrences from time to time.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos