Influitive ticks many boxes in terms of its capabilities of vision and execution, and whilst not perfect, is actually a simple and effective way to manage a fully functional advocacy program.

There are integrations with Salesforce and Marketo and some other systems. I had some trouble getting all of this set up to work properly.

I love the AdvocateHub App from Influitive. I receive notifications when challenges are available to complete.

Amazing Platform to Build a Customer Community & an Advocate Marketing Program.

Ease of integration with other products, connectivity with our systems, and ease of use for our customers.

We are able to manage all advocacy activities - from references, case studies, speaking opportunities, social sharing, and more. The best part is we have so much fun with our customers.

We are always looking at ways to improve our customer retention, engagement and revenue and Influitive allows us to target different audiences with tailored content no matter the vertical or geo.

I love the app's Lead Management feature because it allows me to look at new leads which are crucial in my new startup's success.

I love that Influitive always has new ideas for our hub and they are really invested in helping me be successful at my job.

There's a lot of ways you can create engagement, educate your members, but also perform various acts of advocacy. It also has a great reward integration system and offers support when needed.

I love that the platform is easy to use and allows us to engage with our customers.

What I love the most about Influitive is that it helps (in a rather intuitive way) build connections with your customers and helps the members of the community engage in relevant and valuable ways.

I believe if you utilize it in every opportunity that you get then you are definitely getting way more than your money's worth for this amazing product.

The Hub integrates seamlessly with Salesforce.com and helps you request references from Salesforce itself.

Ease of use, reporting, level of support, capabilities and integrations.

Ease of use, Great customer support, The ability to think outside of the box and be creative.

Some limitations in the technology - e-mail problems and limited functionality.

The next thing I know I'm receiving crude calls from someone claiming to be their legal team telling me I'm being sued for someone else's account (yes they messed that up).

They were great to work with and it is a great tool when you have an awesome product and great word of mouth already.

Some of the tasks are more difficult in the app as compared to online.

Best solution for marketers like us, it helps us engage our customers at ease with its simplified and intuitive engagement process.

Awesome customer service. Complete platform to run and manage a loyalty program.

Influitive is committed to ensuring their customers are successful. The company is dedicated to ensuring that my program is successful which is a huge benefit of using their platform.

From the onboarding and set up of our platform to our CSM. Everyone has been very involved and helpful for us to be successful.

Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.

It's a bit expensive and depending on how many customers you have, can be hard to justify.

That was dumb on our part. Definitely bit off more than we could chew there.

Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy. Great product, team and innovative.

We've had a dedicated customer success manager with who we meet every month to plan our projects and key initiatives. The support team is responsive and helps.

It is a little clunky and I receive quite a bit of negative feedback from my customers. My other pain point is how difficult it is to add images/formatting to challenges.

Also, the VIP community is a great resource to connect and share with other experts. I really really love this community and the ability to connect and grow.

Very easy to use, plus when there is an issue Zinrelo is  very easy to contact and they get back to you ASAP.

Our support team has been very helpful in understand best practices and the use of the platform.

We are able to control all the branding aspects of the program. The customers love the points and value.

Their team was great to work with during the implementation process, and their support folks have been quick to resolve any issues.

The platform itself is quite intuitive and approachable, and their support team was super helpful and responsive throughout the entire process.

The benefits realised include increased customer retention, higher customer lifetime value, and improved brand loyalty.

The program structure suggested by Zinrelo was a perfect fit for our business. Our customer retention, revenues, customer engagement - everything has improved.

Overall, our experience has been great and we are see great return. Our customers are loving that we have this option.

One of the best benefits I am seeing so far is the integration with our MIVA Software. I am able to track everything efficiently.

Excellent experience with Zinrelo Rewards program.

Top notch integration/technical team- customer support- admin panel ease of use- loyalty program easy to set up - price.

Setup through ASP.NET was a little confusing, but not impossible.

Terrific ROI, offering rewards to our customers has increased the bottom line.

Their features and how easy it is to implement those is what we liked the best. They keep adding new features.

The integration with Miva was very easy. Zinrelo support is wonderful.

No real cons if you read the documentation you can figure out how to use it.

Software is very easy to use, and customers have had positive reactions.

Plus the Customer Service at Zinrelo is excellent. If they don't know the answer to my questions they will find out quickly.

The referral program and how it is set up on our platform. Customers really have a hard time understanding the program and what it does.

US Dollar

Influitive is an engagement and advocacy software that helps organizations manage a group of "on-demand" advocates.


Influitive AdvocateHub’s features include engagement of advocates with targets and interactive challenges, exclusivity, recognition and rewards, building a community and experience, referral engine, track and measure, integration and campaign management.


Influitive provides customized challenges to advocates on their preferences, demography and past behavior. These challenges educate advocates, collect feedback, share NPS surveys and give them a mission to complete. Its community-building feature helps advocates in creating profiles and allows them to share, collaborate and plan meetups with other people in the network.


In addition, Influitive AdvocateHub integrates with customer relationship management (CRM), marketing automation and reference program integrations such as Salesforce, Marketo, HubSpot, Gravy, Zapire, and TrustRadius.


Influitive is available as an iOS and Android application.



LongDescription

Real Time Analytics

Engagement Tracking

Rewards Management

Customer Surveys

Multi-Channel Marketing

Surveys & Feedback

User Management

Personalization

Multi-Channel Management

Lead Engagement

Lead Capture

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Customer Segmentation

Progress Tracking

Real Time Monitoring

Referral Tracking

Reference Management

SSL Security

Employee Reward Programs

Single Sign On

Online Registration

Attendance Management

Incentive Management

For Customer Referrals

Multi-Campaign

Event Tracking

Communication Management

Customer Accounts

Customer Database

Interactive Content

Gift Card Management

Customer Advocacy

Customizable Fields

Activity Management

Churn Management

Content Library

Social Performance Management

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Promotions Management

Group Management

Lead Generation

Email Templates

Customer Activity Tracking

Email Distribution

Recording

Contact Management

Customer Experience Management

Badge Management

Ideation

Social Engagement

Content Management

Forum / Discussion Board

Email Marketing

Mobile Access

Social Media Monitoring

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Performance Metrics

Employee Advocacy

Live Streaming

Discussions/Forums

Membership Management

Referral Templates

Nonprofit Advocacy

Filtering

Event Scheduling

Social Media Integration

Real Time Notifications

Forms Management

Email Reminders

Real Time Updates

Email Management

Video Support

Event Triggered Actions

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Advocate Management

Moderation

Attendee Management

Knowledge Base Management

Segmentation

Data Visualization

Real-Time Chat

Event Management

Community Management

Chat/Messaging

Customizable Templates

Conversion Tracking

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

Influitive

In Person

Live Online

Webinars

Documentation

Videos

Zinrelo provides an end-to-end solution for your loyalty program requirements. Zinrelo works best for enterprises with at least $50 million in annual revenues. Zinrelo helps more than 2,000 brands and businesses such as Jelly Belly, Simon Premium Outlets, Western Digital, E & J Gallo and BIC.

Zinrelo is a proven, SaaS platform-based loyalty solution that delivers a holistic loyalty experience with deep data analytics, an enterprise-grade technology platform, and ongoing strategy consultation. This empower brands to unlock multiple dimensions of loyalty, including transactional, social, advocacy, engagement, behavioral, and emotional. An evolving global partner network, platform innovations, and data-driven intelligence ensures strategic, unique and results-driven loyalty programs.

Zinrelo offers an enterprise grade loyalty rewards platform that enables mid-size & large businesses to launch a custom rewards program for their users. Zinrelo customers have reported an 80% increase in repeat sales, a 50% improvement in profitability and 2.4X per-customer revenue. 

Only Zinrelo's omni-channel rewards platform provides three key ingredients for creating a successful loyalty program:

Data Analytics: This includes analyzing business-specific data, mapping out their customer journey, analyzing their current marketing strategy, identifying business challenges, creating a financial model for their rewards program, etc. This analysis is necessary to create a precisely optimized loyalty program for a given business. Every business is unique and therefore a template is driven, cookie-cutter approach to launching a loyalty program is a lazy and highly inefficient approach.

Technology Platform: Once you have identified the optimum program structure, you need the right technology platform to implement it. The platform should offer all the necessary features and functionalities, be able to create the right user experiences, should be able to integrate with your tech ecosystem, should be robust, scalable, and secure.


Strategy Consultation: Once the program is implemented, it needs to be managed on an ongoing basis. You need to evaluate the performance against stated metrics, identify areas that need to be optimized, understand best practices, launch loyalty campaigns, create precise customer segments and add personalization and much more. If you just launch the program and let it run, it will die a slow death. Identifying the right strategies and implementing them is critical to the success of the program.

Exceptional service & support ensures a seamless user experience. A highly scalable SaaS architecture ensures quick response on the website, or via the API so that your website or service never slows down. Plus enjoy enterprise loyalty features like segmentation, campaigns, business rules, notifications, reporting and much more. 

Influitive vs Zinrelo

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