Annex Cloud Loyalty Experience Platform vs Guusto
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.9 / 5
Value for Money
4.1 / 5
4.9 / 5
Customer Support
4.7 / 5
4.9 / 5
Functionality
4.1 / 5
4.9 / 5
Last Review Written
July 27, 2022
October 2, 2024
Pros/Cons
Pros
- My experience working with Annex Cloud has been fantastic. The level of support I received was excellent, and they were always willing to work with us to accomplish our requests.
- Annex Cloud was has been a great partner. I haven't had any surprises and love that I have confidence in them.
- A great solution for businesses to add social log-ins and loyalty programs on their site, as well as many other available features. The customer experience with Annex Cloud was great.
Cons
- The backend doesnt easily intergarate with other platforms and most copy isnt easily ammendable. The reporting particuraly is difficult to use and can be confusing.
- The UI and dashboards are also in desperate need of an update.
- We are still having inconsistencies and odd occurrences from time to time.
Pros
- Ease of use, cost, ease of deployment and a complete history of who got what and when. It's also been useful to see when people claim their rewards.
- The freedom to choose where your dollars go is a fantastic perk, ensuring the recipient gets a gift they'll truly be happy with.
- It is very user friendly and allows employees to navigate the website with ease, passion, confidence and positivity.
Cons
- So that could be a downside. No thought goes into it.).
- This is understandable to curb potential fraud.
- I don't think that I actually disliked something about this software.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
