I've loved working with Annex Cloud and would recommend evaluating them to any colleague in need of a Loyalty Partner.

Ability to be customized and align with our company's vibe along with rich capabilities and features.

Solid loyalty tool with great customer support.

The software seems to be fairly intuitive and easy to navigate and use.

We use Annex Cloud to administrate the points awarded from our loyalty reward program.

As we've implemented complex and customized programs globally, we have developed strong partnerships with our Annex Representatives and they have been amazing to work with.

There are a lot of steps to take into account, and things you forget about until you launch. These things should be highlighted sooner rather than later.

We are still having inconsistencies and odd occurrences from time to time.

The team helped greatly with integration and have made every effort to work with our team to ensure that the implementation went smooth.

The UI and dashboards are also in desperate need of an update.

While we are on an older version of their API, the newer version looks like an improvement in the right direction, taking things from good to great.

Launching a loyalty program is a very complex project.

Annex Cloud was has been a great partner. I haven't had any surprises and love that I have confidence in them.

I have experienced  great customer service with Annex Cloud. I rarely have to wait for a response when I send in a question.

Their customer success team has also been very helpful setting up custom reports and data exports, providing best-in-class examples when continuing to optimize our program and much more.

Great tool for social integration and retention efforts.

I found it hard to remember,  so had to scroll through my email.

I don't think that I actually disliked something about this software.

I had received a gift card from school. The integration with merchandise is excellent.

Generally easy to use and understand, lack of fees is fantastic, and the overall support from customer service is great.

Best of all, my clients are very appreciative when they receive a gift card. Overall, I'm very happy with Guusto.

This is understandable to curb potential fraud.

The ease of use and number of merchants available are great. The price is also very affordable.

Guusto has saved our team so much time and money for our loyalty program.

Using Guusto is a user friendly way to send someone a gift or a thank you that they will actually use and get use out of. They get to decide how to spend their gift and when to use it.

As a recipient of a gift through Guusto, it was a great experience. Quick and easy to redeem my gift.

Ease of use, cost, ease of deployment and a complete history of who got what and when. It's also been useful to see when people claim their rewards.

The Employee rewarding and the variety of merchants are incredible. Also, I love the integration with Microsoft Teams as this allows seamless communication amongst employees that are recognised.

Overall I love the software because it's an easy and convenient way for me to reward my best customers.

The convenience to provide my team with a real time reward is benefit. The option for the team to choose the reward that best suits them.

Also, I have found that they have great customer support and quick responses, which is great.

Super User Friendly, Excellent customer Support, Great way to track and pull reports.

Like the email integration and notifications. Guusto web platform is very easy to use and steps are clear and simple.

I wished it was broken up a little more between the gifts.

It has been a great way to boost morale and get more recognition out. We also love that each gift can be tailored to the individual; they get to choose where they spend the money.

We love using this software. It is really easy to send gift cards, there are tons of merchants on the list and clients love receiving them.

Customer Support is always available to answer our questions and are very happy with Guusto.

While new features are often in development, there's no regular update to hear about them. Sometimes, we literally stumble across them.

So that could be a downside. No thought goes into it.).

Also being able to send other industry members a quick thank you for a referral or a thank you makes it so easy to show your appreciation.

I like that my clients get to to select where they want to spend their gift and there is a good selection of merchants to choose from.

It is very user friendly and allows employees to navigate the website with ease, passion, confidence and positivity.

A little confusing when checking the account balances.

Amazing customer service. They go above and beyond.

I was gifted a Guusto gift by my employer, and it was really easy to make an account and redeem the gift. I loved that I could pick from a large variety of vendors to get a gift card from.

Everyone in the company enjoys this new way of rewards for excellent service to our customers and they don't have to wait for the gift card to arrive in the mail.

My employer sent me gift money through guusto and it was super easy to redeem the gift online with no hassle or any complicated process.

It's very specific, but with Guusto, the options are enormous and endless. The ease of combining dollar value from multiple different gift cards into one single gift card is fantastic.

It has been great and our management team loves it as well. This was a great addition to our rewards and recognition program.

Easy to use, wide use of realtors, great connection for thank you for referrals. Safer than mailing out gift cards.

I loved the ability to be able to send funds to a client or a colleague very easily. The integration and ease of use is definitely a plus.

Overall we are happy with Guusto and will continue to use this platform as our recognition program. Customer service is excellent.

US Dollar

Annex Cloud is a cloud-based loyalty platform that enables users to track customer activities and offer rewards for online purchases, writing reviews, uploading pictures and referring friends.


Annex Cloud helps users to provide loyalty incentives and rewards programs including coupons, free products and third-party gift cards. Rewards can be configured based on customer demographics. Social media integrations allow users to incentivize and reward customers for sharing content and links, mentioning businesses and referring friends via social media networks.


Users can also rewarding existing customers for referring friends through referral marketing software integration. The solution integrates with third-party applications such as Salesforce, IBM WebSphere, Magento, SAP Hybris and Shopify plus.


Pricing is per year. Support is offered via phone and email.



LongDescription

Engagement Tracking

AB Testing

Rewards Management

Multi-Channel Marketing

Activity Tracking

Customer Segmentation

Referral Tracking

Gift Card Management

Churn Management

eCommerce Management

Campaign Segmentation

Promotions Management

Social Engagement

Survey/Poll Management

Membership Management

Email Management

Activity Dashboard

Reporting & Statistics

Advocate Management

Segmentation

Discount Management

Loyalty Cards

Reporting/Analytics

Monitoring

Feedback Management

Point of Sale (POS)

Gamification

Content Creation

Campaign Management

Member Portal

Rewards Program

Loyalty Program

Contact Annex Cloud for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

51-200

201-500

501-1000

1000+

Annex Cloud Loyalty Experience Platform

In Person

Live Online

Webinars

Documentation

Videos

Guusto makes it easy for HR Leaders at companies with 200+ employees to consistently reward great work and shape amazing culture. Now the #1 HIGHEST RATED recognition platform on G2! 

Start with a FREE ACCOUNT and being sending rewards in minutes, not months! Then scale your program to empower managers with budgets to send rewards in real-time. 

NO POINTS for equitable rewards for frontline and in-office staff members. No minimums, markups or hidden fees, and full credit back on unclaimed rewards. 

FLEXIBLE GLOBAL REWARDS so people choose something they actually want, and one day of clean water donated with every gift sent makes a positive SOCIAL IMPACT.

Real-Time Analytics

Employee Management

Performance Management

Customizable Reports

Access Controls/Permissions

Employee Reward Programs

Customer Accounts

Peer-to-Peer Recognition

Goal Management

Manager-to-Employee Recognition

Customer Activity Tracking

Mention Management

eCards

Performance Metrics

Nominations

Alerts/Notifications

Employee Database

Real Time Reporting

Behavior Tracking

Social Recognition

Customer Profiles

Recognition Tracking

Performance Appraisal

Customer History

Rewards Catalog

Single Sign On

Chat/Messaging

Customizable Branding

Web browser (OS agnostic)

The Guusto reward platform is completely free! There are no spending minimums or limits on how many team members you can add in system.

Option to add the Nomination Box. This activates the non-monetary, peer-to-peer recognition tool.

See our pricing page for more details.

Annex Cloud Loyalty Experience Platform vs Guusto

User Ratings & Reviews

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Product Demo & Screenshots

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