Annex Cloud Loyalty Experience Platform vs NiceJob
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.9 / 5
Value for Money
4.1 / 5
4.8 / 5
Customer Support
4.7 / 5
4.9 / 5
Functionality
4.1 / 5
4.8 / 5
Last Review Written
July 27, 2022
May 6, 2024
Pros/Cons
Pros
- My experience working with Annex Cloud has been fantastic. The level of support I received was excellent, and they were always willing to work with us to accomplish our requests.
- Annex Cloud was has been a great partner. I haven't had any surprises and love that I have confidence in them.
- I've loved working with Annex Cloud and would recommend evaluating them to any colleague in need of a Loyalty Partner.
Cons
- The backend doesnt easily intergarate with other platforms and most copy isnt easily ammendable. The reporting particuraly is difficult to use and can be confusing.
- The UI and dashboards are also in desperate need of an update.
- We are still having inconsistencies and odd occurrences from time to time.
Pros
- Seamless integration with Jobber for customer review. Everyone at Nice job is super helpful and easy to work with.
- Customer service has been outstanding. The software is very user friendly and overall something I’m very happy with.
- The nicejob had done a great job in building a customer trust and with the help of nice job we are geting very NICE SEO.
Cons
- Because I deal with interior spaces in someone's home I am not able to interact as posting a picture is a violation of a persons privacy.
- Can’t yet detect whether some one has left a review already, but I’m not sure if this is still a problem.
- Their software for getting reviews was decent but I cut my costs in half with another program that does exactly what they do.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
