FiveStars vs LoyaltyLion

RATING:

4.6

(1284)

FiveStars has 1284 reviews and a rating of 4.58 / 5 stars vs LoyaltyLion which has 16 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (1284)
4.6 (16)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 4, 2023
March 27, 2023
Pros/Cons
  • Pros

  • I love how Fivestars sends all the latest deals straight to my phone, making it easy to use, find my deals, and remember what I have.
  • I am always looking for different ways to save money so I was definitely super thrilled about signing up the first time while I was shopping at Plato's.
  • Cons

  • Most store owners cashier don't know how to credit points. Confusing App and Confusing in-store experience.
  • If I have a bad signal it’s hard to use. That is really the only issue I have had with the program.
Read all user reviews
  • Pros

  • Pricing is incredible for larger companies, and I've compared between Smile.io, Swell, S-Loyalty, and Loyalty Lion.
  • Makes it super easy to launch quickly and track and engage with new customers. Very valuable as it can show you which customers are important to your business, and which ones you are losing.
  • Cons

  • We're still on the learning curve but it really has been confusing with the time zone settings that are immovable.
  • The only downside is that we use ReCharge for our subscription platform and LoyaltyLion doesn't integrate too deeply with ReCharge.
Read all user reviews
Pricing Range
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FrontRunners

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos