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> Reviews of GetFeedback. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if GetFeedback is a good fit for you!

Source: https://www.softwareadvice.com/customer-loyalty/getfeedback-profile/reviews

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GetFeedback Reviews

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# GetFeedback Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(38)

4

(11)

3

(3)

2

(1)

1

(0)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.5

Value for money

4.1

Functionality

4.5

* * *

### Pros

"GetFeedback did help us get started with our surveys and being able to map those back in Salesforce."

"The Pardot integration was a little iffy, but we were able to navigate it."

"We were able to get everything setup pretty quickly and match our brand."

### Cons

"The native integration with the CRM provides data in very unusable way and any sort of aggregation and data wrangling ends up being quite difficult."

"Potential for negative comments."

"I look at their ratings here on Capterra and cannot believe how others are using this application successfully. If you are considering an survey platform to use for your organization, do not consider GetFeedback."

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GetFeedback Reviews, Pros and Cons - 2026 Software Advice