All GetFeedback Reviews
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GetFeedback Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.5
Value for money
4.1
Functionality
4.5
Pros
"The design of the surveys are modern and slick, there are plenty of questions types, branching logic is great, triggers work just fine and of course all these can be pushed to the CRM."
"GetFeedback did help us get started with our surveys and being able to map those back in Salesforce."
"Get Feedback is very reliable and provides an array of features for people dealing with the customer experience."
Cons
"The native integration with the CRM provides data in very unusable way and any sort of aggregation and data wrangling ends up being quite difficult."
"Potential for negative comments."
"I look at their ratings here on Capterra and cannot believe how others are using this application successfully. If you are considering an survey platform to use for your organization, do not consider GetFeedback."
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