--- title: "giftmall Software Reviews, Demo & Pricing - 2026" description: "Review of giftmall Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/customer-loyalty/giftmall-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Customer Loyalty Software](https://www.softwareadvice.com/customer-loyalty/) / giftmall Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/customer-loyalty/giftmall-profile/reviews/)[Alternatives](https://www.softwareadvice.com/customer-loyalty/giftmall-profile/alternatives/) # giftmall Review On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview giftmall 5.0 [(51)](https://www.softwareadvice.com/customer-loyalty/giftmall-profile/reviews/) Pricing Pricing available upon request Top Alternatives ### About giftmall giftmall is an international provider of gift card solutions. Founded in 2013, the company evolved from a single gift card catalogue to an ecosystem of products and services for simple, accessible, and effective corporate gifting. After 13 years on the market, led by the principle of win-win partnerships, giftmall has earned the trust of 2,000 clients and 1,000 brand partners. The company’s products include the giftmall multibrand card and brand gift cards from more than 3,000 brands in 45 countries. The company’s tech solutions include: 1. giftmall business account, a self-service tool for companies to effectively engage employees, build customer loyalty, and strengthen partner relationships across Europe; 2. giftmall API for clients who want to automate the gift card distribution from their CRM, ERP, HRM systems or streamline loyalty programs; 3. giftmall white label, a customised catalogue, for the businesses that want to maintain their brand’s visual identity in gifting but have access to giftmall’s choice of brands. ## giftmall User Interface ## Popular giftmall Alternatives Main Product giftmall 5.0 [(51)](https://www.softwareadvice.com/customer-loyalty/giftmall-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.93Value for money - 4.90Customer support - 4.90Functionality Pricing Available upon request Alternative Product [Guusto](https://www.softwareadvice.com/hr/guusto-profile/) 4.9 [(3825)](https://www.softwareadvice.com/hr/guusto-profile/reviews/) Ratings Breakdown - 4.90Ease of use - 4.90Value for money - 4.88Customer support - 4.88Functionality Pricing Starting at $4.80 per month Alternative Product [Kangaroo](https://www.softwareadvice.com/contest/kangaroo-profile/) 4.9 [(257)](https://www.softwareadvice.com/contest/kangaroo-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.59Value for money - 4.92Customer support - 4.69Functionality Pricing Starting at $79.00 per month Alternative Product [Tremendous](https://www.softwareadvice.com/crm/tremendous-rewards-profile/) 4.8 [(537)](https://www.softwareadvice.com/crm/tremendous-rewards-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.82Value for money - 4.71Customer support - 4.69Functionality Pricing Available upon request Alternative Product [Giftbit](https://www.softwareadvice.com/customer-satisfaction/giftbit-profile/) 4.6 [(82)](https://www.softwareadvice.com/customer-satisfaction/giftbit-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.50Value for money - 4.54Customer support - 4.39Functionality Pricing Available upon request Alternative Product [Preferred Patron Loyalty](https://www.softwareadvice.com/customer-reference-management/preferred-patron-profile/) 4.9 [(109)](https://www.softwareadvice.com/customer-reference-management/preferred-patron-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.86Value for money - 4.97Customer support - 4.76Functionality Pricing Starting at $29.00 per month ## giftmall Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version ## giftmall Features - Popular features found in Customer Loyalty Campaign Management CRM Customer Activity Tracking Customer Surveys eCommerce Management Gamification Gift Card Management Loyalty Cards Member Portal Membership Management Multi-Channel Marketing Referral Tracking - More features of giftmall Activity Dashboard API Client Portal Customer Database Customer Profiles Customer Segmentation Customizable Branding Customizable Templates Email Marketing Engagement Tracking Loyalty Program Promotions Management Rewards Management Third-Party Integrations Transaction History ## giftmall User Reviews ## giftmall customer ratings - Overall rating: 5.0/5 - Total reviews: 51 ### Rating distribution - 5 stars: 50 reviews (98%) - 4 stars: 0 reviews (0%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.9/5 - Customer support: 4.9/5 - Functionality: 4.9/5 --- ### GiftMall: The All-in-One Solution for Rewarding Diverse Clients - Overall rating: 5/5 - Reviewer: Alina S. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered As someone who frequently conducts surveys, I rely heavily on GiftMall to source a wide range of gift cards for rewarding participants. Their international selection allows me to find the perfect incentive for clients regardless of location, keeping them engaged and motivated to participate in future endeavours. The entire process, from selecting gift cards to swift (e)delivery, is remarkably smooth. GiftMall has surpassed my expectations in every way. If you're looking for a user-friendly platform with a diverse selection of gift cards, GiftMall is an excellent choice. It's a valuable partner in my survey initiatives, and I wholeheartedly recommend their services. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Impressive Selection: GiftMall boasts a vast collection of popular brands. This ensures I can find the perfect reward for clients anywhere. - International Appeal: Their extensive international catalog caters to my diverse clientele, offering options that resonate across borders. - Seamless User Experience: The platform is incredibly user-friendly and intuitive, making the entire gift card selection and purchasing process a breeze. #### Cons While GiftMall offers a fantastic selection, it would be great to see an even wider variety of gift cards in the future :) #### Vendor response Thank you, Alina. We have an ongoing process of widening our catalog, therefore the range of brands and countries available grows on a weekly basis so we can successfully suit our customers' various requests. Replied May 2024 --- ### Enhanced loyalty among our clients - Overall rating: 5/5 - Reviewer: Andrew Z. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered giftmate helped us change our approach to maintaining strong relationships with our B2B customers and partners. Prior to this cooperation, we had a chance to try and manage our sales motivation and reward programs on our own, and let me say it was rather hectic. Mostly, we struggled with keeping it predictable, scalable, and systemized. It was also hard to track our random actions in rewarding our partners and to evaluate the results. Later, we found giftmate's software and decided to give it a try. Now it serves as a pivotal tool in our arsenal, driving our customer loyalty programs to new heights and ensuring repeat purchases. It was valuable for us that with giftmate we were able to install a system of ready-made bonuses and to get detailed analytics of our spending and to see whether the rewards we sent were used by the clients. Since we track the repeat purchase rate among our clients at our company, we can confirm that our loyalty program investments were successful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros An intuitive platform that simplifies our sales motivation program, provides detailed analytics #### Cons There were no points of high importance that bothered us. However, as an opportunity for improvement, I believe a learning curve for new users in setting up and fully utilizing the platform's features might be beneficial. #### Reasons for switching to giftmall Giftmate is much more supportive and flexible in serving mid-size clients like we are. #### Vendor response Thanks for this generous review, Andrew! It's a pleasure working with you. We agree with the point of improvement that was mentioned and are working on it already! Replied May 2024 --- ### Using incentives for marketing goals of our customers - Overall rating: 3/5 - Reviewer: Mykola P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Our company specializes in organizing various loyalty campaigns for our customers in Poland. Having a partner that can supply us with gift cards from many popular desired brands to use as prizes in such activities is super important for us. We highly recommend the giftmall team, as they provide great support and can even expand their already wide catalog for specific requests. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros great range of brands in the incentives catalog for our target market #### Cons I haven’t noticed any disadvantages))))) #### Vendor response Hi Mykola! We hope our ongoing improvements will make you even more satisfied with our product. Thanks a lot for your review, it is important for us to stay in touch with our clients and to get their feedback so we can identify our points of growth. Replied June 2024 --- ### Gift mate is great - Overall rating: 5/5 - Reviewer: Lari L. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, simple to log in and access gifts #### Cons Could be a bit more selection but overall great --- ### This is a great app - Overall rating: 5/5 - Reviewer: Jeffrey B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with gift mate has been. Exceptional. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros The name itself is good but what it's for is pretty good #### Cons So far not much Im pretty sure hope to keep it like that --- ### Great platform for employee motivation - Overall rating: 5/5 - Reviewer: Veronika B. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Giftmate has been a fantastic addition to our company’s employee engagement strategy. As a logistics company, keeping our staff motivated is key, and this platform has made it easy to set up and manage various reward programs. The flexibility in reward options is a big plus, and the strong support we get is very reassuring. Highly recommend it for companies looking for an easy and impactful way to motivate their teams! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Giftmate's platform is incredibly simple to navigate, making it easy to manage and implement employee motivation programs in no time. - Their customer support is top-notch, always responsive and ready to help with any specific needs or queries. - The rewards system is very flexible, in the end allowing employees to choose between cash or gift certificates for their favorite brands, which makes it feel more personalized. #### Cons Honestly, after several months of usage, I haven't encountered any issues or downsides with the platform. --- ### Our customers enjoy it - Overall rating: 5/5 - Reviewer: Anastasiia S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered giftmate has been a game-changer for our customer care team. We've integrated it into our workflow so that agents can easily reward customers for positive interactions or to quickly resolve issues. Our customers love the variety of gift cards they can choose from. It's like giving them a little surprise gift, and it really makes a difference in how they feel about our company. We've seen a huge improvement in customer satisfaction since we started using giftmate. It's a simple tool with a big impact. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's incredibly easy to integrate and use, and the wide variety of gift cards allows us to offer personalized rewards. #### Cons We've been using giftmate for over a year, and we haven't encountered any issues. The platform has been reliable and easy to use. --- ### Gift cards that add extra value for our customers - Overall rating: 5/5 - Reviewer: Eldar M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered We've been using Giftmate’s services for a while now, and we're quite satisfied. As a web and mobile development studio, we understand how competitive our market is, therefore finding the right way to add extra value to customers is crucial. Incentives are one of the options to go with. Giftmate’s marketplace, Giftmall, offers a wide range of both tangible and e-gift cards, covering various categories. The e-cards make instant rewards easy to send anywhere, anytime, and the multi-brand card allows our clients to choose what they love. We appreciate the ability to add our company's identity for a personalized touch. Can confirm that all this enhances our client experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Gift cards that add extra value for our customers #### Cons No cons, but we surely look forward for Giftmate to having even bigger coverage worldwide #### Vendor response Eldar, thanks a lot for sharing your experience here. We're happy to be your partner! Replied May 2024 --- ### Unexpectedly cool birthday present in a loyalty program - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered I received a giftmall multicard by giftmate for my birthday from a company I work for as a contractor sales associate. That was my first time using the card and I was surprised by the pleasant user experience and the amount of nice stores I could exchange the value of my multicard for. Kudos to my employee for choosing giftmate, it is a high quality incentive for me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the overall experience of using my multicard and exchanging it for a brand of my choice #### Cons Nothing, everything was great. The company cares about its customers #### Vendor response Thank you for sharing your feedback. We are happy to hear you have such a positive experience! Replied July 2024 --- ### Workplace benefit - Overall rating: 5/5 - Reviewer: Roman B. - Verified reviewer: Yes - Industry: Media Production - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Have been receiving incentives via giftmate for a couple of months now, everything is running super smoothly and I truly enjoy all the gifts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can use the point my company sends me the very same day for what I prefer in the marketplace. #### Cons Never had any fail or issue with this product so nothing to mention even. --- Showing 1 - 10 of 51 Reviews [See All Reviews](https://www.softwareadvice.com/customer-loyalty/giftmall-profile/reviews/) ## giftmall Popular Comparisons [Guusto vs giftmall](https://www.softwareadvice.com/customer-loyalty/giftmall-profile/vs/guusto/)[Kangaroo vs giftmall](https://www.softwareadvice.com/customer-loyalty/giftmall-profile/vs/kangaroo/)[RepeatMD vs giftmall](https://www.softwareadvice.com/customer-loyalty/giftmall-profile/vs/repeatmd/) [Compare All Alternatives](https://www.softwareadvice.com/customer-loyalty/giftmall-profile/alternatives/) ## See what companies are saying about Software Advice