# giftmall Software Reviews, Demo & Pricing - 2026 > Review of giftmall Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-loyalty/giftmall-profile --- [Home](https://www.softwareadvice.com/) / [Customer Loyalty Software](https://www.softwareadvice.com/customer-loyalty/) / giftmall Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/customer-loyalty/giftmall-profile/reviews/)[Alternatives](https://www.softwareadvice.com/customer-loyalty/giftmall-profile/alternatives/) # giftmall 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview giftmall 5.0 [(51)](https://www.softwareadvice.com/customer-loyalty/giftmall-profile/reviews/) Pricing Pricing available upon request Top Alternatives ### About giftmall giftmall is an international provider of gift card solutions. Founded in 2013, the company evolved from a single gift card catalogue to an ecosystem of products and services for simple, accessible, and effective corporate gifting. After 13 years on the market, led by the principle of win-win partnerships, giftmall has earned the trust of 2,000 clients and 1,000 brand partners. The company’s products include the giftmall multibrand card and brand gift cards from more than 3,000 brands in 45 countries. The company’s tech solutions include: 1. giftmall business account, a self-service tool for companies to effectively engage employees, build customer loyalty, and strengthen partner relationships across Europe; 2. giftmall API for clients who want to automate the gift card distribution from their CRM, ERP, HRM systems or streamline loyalty programs; 3. giftmall white label, a customised catalogue, for the businesses that want to maintain their brand’s visual identity in gifting but have access to giftmall’s choice of brands. ## giftmall User Interface ## Popular giftmall Alternatives Main Product giftmall 5.0 [(51)](https://www.softwareadvice.com/customer-loyalty/giftmall-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.93Value for money - 4.90Customer support - 4.90Functionality Pricing Available upon request Alternative Product [Guusto](https://www.softwareadvice.com/hr/guusto-profile/) 4.9 [(3699)](https://www.softwareadvice.com/hr/guusto-profile/reviews/) Ratings Breakdown - 4.90Ease of use - 4.90Value for money - 4.88Customer support - 4.88Functionality Pricing Starting at $4.80 per month Alternative Product [Kangaroo](https://www.softwareadvice.com/contest/kangaroo-profile/) 4.9 [(250)](https://www.softwareadvice.com/contest/kangaroo-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.58Value for money - 4.92Customer support - 4.68Functionality Pricing Starting at $79.00 per month Alternative Product [Tremendous](https://www.softwareadvice.com/crm/tremendous-rewards-profile/) 4.8 [(492)](https://www.softwareadvice.com/crm/tremendous-rewards-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.82Value for money - 4.71Customer support - 4.70Functionality Pricing Available upon request Alternative Product [Owner.com](https://www.softwareadvice.com/retail/owner-com-profile/) 4.6 [(106)](https://www.softwareadvice.com/retail/owner-com-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.35Value for money - 4.58Customer support - 4.51Functionality Pricing Starting at $249.00 per month Alternative Product [RepeatMD](https://www.softwareadvice.com/salon/repeatmd-profile/) 4.4 [(190)](https://www.softwareadvice.com/salon/repeatmd-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.22Value for money - 4.30Customer support - 4.35Functionality Pricing Available upon request ## giftmall Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version ## giftmall Features - Popular features found in Customer Loyalty Campaign Management CRM Customer Activity Tracking Customer Surveys eCommerce Management Gamification Gift Card Management Loyalty Cards Member Portal Membership Management Multi-Channel Marketing Referral Tracking - More features of giftmall Activity Dashboard API Client Portal Customer Database Customer Profiles Customer Segmentation Customizable Branding Customizable Templates Email Marketing Engagement Tracking Loyalty Program Promotions Management Rewards Management Third-Party Integrations Transaction History ## giftmall User Reviews Overall Rating 5.0 Ratings Breakdown 5 98% 4 0% 3 2% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 4.9 Customer support 4.9 Functionality 4.9 Roman B. Verified reviewer Media Production 51-200 employees Used monthly for less than 12 months Review source Reviewed August 2024 Workplace benefit 5 Have been receiving incentives via giftmate for a couple of months now, everything is running super smoothly and I truly enjoy all the gifts. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I can use the point my company sends me the very same day for what I prefer in the marketplace. Cons: Never had any fail or issue with this product so nothing to mention even. Read More LL Lari L. Verified reviewer Airlines/ Aviation 51-200 employees Used monthly for less than 6 months Review source Reviewed February 2025 Gift mate is great 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use, simple to log in and access gifts Cons: Could be a bit more selection but overall great Read More MP Mykola P. Verified reviewer Computer Software 51-200 employees Used monthly for less than 6 months Review source Reviewed May 2024 Using incentives for marketing goals of our customers 3 Our company specializes in organizing various loyalty campaigns for our customers in Poland. Having a partner that can supply us with gift cards from many popular desired brands to use as prizes in such activities is super important for us. We highly recommend the giftmall team, as they provide great support and can even expand their already wide catalog for specific requests. Ratings Breakdown 3 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: great range of brands in the incentives catalog for our target market Cons: I haven’t noticed any disadvantages))))) Vendor Response Hi Mykola! We hope our ongoing improvements will make you even more satisfied with our product. Thanks a lot for your review, it is important for us to stay in touch with our clients and to get their feedback so we can identify our points of growth. Replied June 2024 Read More AS Anastasiia S. Verified reviewer Information Technology and Services 51-200 employees Used monthly for less than 2 years Review source Reviewed September 2024 Our customers enjoy it 5 giftmate has been a game-changer for our customer care team. We've integrated it into our workflow so that agents can easily reward customers for positive interactions or to quickly resolve issues. Our customers love the variety of gift cards they can choose from. It's like giving them a little surprise gift, and it really makes a difference in how they feel about our company. We've seen a huge improvement in customer satisfaction since we started using giftmate. It's a simple tool with a big impact. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's incredibly easy to integrate and use, and the wide variety of gift cards allows us to offer personalized rewards. Cons: We've been using giftmate for over a year, and we haven't encountered any issues. The platform has been reliable and easy to use. Read More VB Veronika B. Verified reviewer Logistics and Supply Chain 11-50 employees Used monthly for less than 6 months Review source Reviewed October 2024 Great platform for employee motivation 5 Giftmate has been a fantastic addition to our company’s employee engagement strategy. As a logistics company, keeping our staff motivated is key, and this platform has made it easy to set up and manage various reward programs. The flexibility in reward options is a big plus, and the strong support we get is very reassuring. Highly recommend it for companies looking for an easy and impactful way to motivate their teams! Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \- Giftmate's platform is incredibly simple to navigate, making it easy to manage and implement employee motivation programs in no time. - Their customer support is top-notch, always responsive and ready to help with any specific needs or queries. - The rewards system is very flexible, in the end allowing employees to choose between cash or gift certificates for their favorite brands, which makes it feel more personalized. Cons: Honestly, after several months of usage, I haven't encountered any issues or downsides with the platform. Read More DM Daniel M. Verified reviewer Education Management 1001-5000 employees Used monthly for less than 12 months Review source Reviewed September 2024 Happy Employees, Happy Work 5 We've been using giftmate’s gift card solutions to boost employee engagement at our university. The platform is easy to navigate, and the wide variety of gift cards makes it simple to find something that fits our employees' interests. We've seen a noticeable increase in employee satisfaction since implementing these programs. The gift cards serve as a great way to reward hard work and recognize achievements, fostering a positive and motivated work environment. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Its user-friendly interface and wide selection of gift cards make it easy to find the perfect reward for every occasion. We love that we can customize rewards and track employee engagement through the platform. Plus, the giftmate team is always there to provide excellent support. Cons: We couldn’t find something that would bother us so I guess nothing at all Read More JB Jeffrey B. Verified reviewer Consumer Services Self-Employed Used monthly for free trial Review source Reviewed December 2024 This is a great app 5 My overall experience with gift mate has been. Exceptional. Ratings Breakdown 5 Ease of use 4 Value for money 1 Customer support 4 Functionality Pros: The name itself is good but what it's for is pretty good Cons: So far not much Im pretty sure hope to keep it like that Read More OI Oleg I. Verified reviewer Oil & Energy 51-200 employees Used monthly for less than 6 months Review source Reviewed September 2024 Probably my favourite bonus so far 5 I was pleasantly surprised when I received a multi-card giftmall as a reward for my recent project. It was a nice change from the usual bonuses. The gift card gave me the flexibility to choose from a wide range of brands and experiences on their marketplace. I ended up using it to book a weekend getaway, which was just what I needed to relax and recharge. Thanks for the thoughtful gift! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I loved having the option to pick whatever I wanted with the multi card. It was like having a bunch of gift cards all in one Cons: I hasn’t been using the service for a long time though so far everything looks lovely, nothing bad to address Read More SL Svitlana L. Verified reviewer Mechanical or Industrial Engineering 10000+ employees Used monthly for less than 2 years Review source Reviewed August 2024 multi-card giftmall is a great corporate gift for everyone 5 great solution with convenient multi-card, vast verity of brand-partners and fast support. recommended Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: our company is using giftmate for corporate gifting and rewarding. it's always great to get multi-card as a gift from the company. Multi-card gives me flexibility to exchange it to any branded card or split balance between a few branded cards, it's super convenient. Big amount of partners in Poland is also a great plus Cons: can't see any, support is fast and helpful. further increasing partners network will make service even better Read More TM Tatiana M. Verified reviewer Information Technology and Services 501-1000 employees Used monthly for less than 12 months Review source Reviewed August 2024 multipurpose gifting solution for medium businesses. recommended 5 giftmate is good value for money for medium businesses, who want to keep employees and customers loyal. Recommended Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: giftmate is simple and convenient solution to manage our employee recognition program and to keep our customers loyal. It also helps us to incentivise our feedback collection campaigns, improving response rate. A big plus of the service is an international catalogue of gift cards. It's crucial for us, because our clients and employees are located all over the world and with giftmate we cover all of them on the one platform. so to conclude, giftmate is a solution that is working for different purposes in different departments. Good value for money. Cons: I did't found any cons, service is working very good, support is fast and responsive. Vendor Response Hi Tatiana! giftmate is indeed a go-to choice if you want to reward people internationally. We are happy to hear you're enjoying it. Replied August 2024 Read More Showing 1 - 10 of 51 Reviews [See All Reviews](https://www.softwareadvice.com/customer-loyalty/giftmall-profile/reviews/) ## giftmall Popular Comparisons [Guusto vs giftmall](https://www.softwareadvice.com/customer-loyalty/giftmall-profile/vs/guusto/)[Kangaroo vs giftmall](https://www.softwareadvice.com/customer-loyalty/giftmall-profile/vs/kangaroo/)[RepeatMD vs giftmall](https://www.softwareadvice.com/customer-loyalty/giftmall-profile/vs/repeatmd/) [Compare All Alternatives](https://www.softwareadvice.com/customer-loyalty/giftmall-profile/alternatives/) ## See what companies are saying about Software Advice