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giftmate vs Kangaroo

giftmate vs Kangaroo

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Overall Rating
5.0 (49)
4.8 (155)
Ease-of-Use
4.9 / 5
4.6 / 5
Value for Money
5 / 5
4.6 / 5
Customer Support
5 / 5
4.9 / 5
Functionality
4.9 / 5
4.6 / 5
Last Review Written
October 4, 2024
October 22, 2024
Pros/Cons
  • Pros

  • Having a partner that can supply us with gift cards from many popular desired brands to use as prizes in such activities is super important for us.
  • Have been successfully working with giftmate for quite some time now therefore it feels like the high time to share our experience.
  • We highly recommend the giftmall team, as they provide great support and can even expand their already wide catalog for specific requests.
  • Cons

  • We couldn’t find something that would bother us so I guess nothing at all.
  • There were no points of high importance that bothered us.
  • No partners from agriculture (machinery, farming etc).
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  • Pros

  • All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
  • Clear points tracking, exclusive events, and surprise rewards add excitement. Your program's commitment to long-term value and timely communication is commendable, enriching our customer experience.
  • I've really enjoyed working with the Kangaroo team. It's not your traditional loyalty program but they make it super easy to navigate and walk you through how to use all the features.
  • Cons

  • My major complaint to the company was the layout on the administrator's website.
  • Missing some features that another product had. Need to be able to let people know when they have a discount.
  • Many people hate how cell phone service companies always try to market to get new customers into contracts while neglecting their long time customers and not providing the best service/deals/etc.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos