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giftmate vs SumUp

giftmate vs SumUp

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Overall Rating
5.0 (49)
4.5 (1428)
Ease-of-Use
4.9 / 5
4.6 / 5
Value for Money
5 / 5
4.4 / 5
Customer Support
5 / 5
4.4 / 5
Functionality
4.9 / 5
4.4 / 5
Last Review Written
October 4, 2024
November 6, 2024
Pros/Cons
  • Pros

  • Having a partner that can supply us with gift cards from many popular desired brands to use as prizes in such activities is super important for us.
  • Have been successfully working with giftmate for quite some time now therefore it feels like the high time to share our experience.
  • We highly recommend the giftmall team, as they provide great support and can even expand their already wide catalog for specific requests.
  • Cons

  • We couldn’t find something that would bother us so I guess nothing at all.
  • There were no points of high importance that bothered us.
  • No partners from agriculture (machinery, farming etc).
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  • Pros

  • It gives us great and immediate access to our best and most loyal customers. The automated system does a great job of creating return business.
  • I love being able to earn rewards at different places and bring me additional discounts. I am a bargin hunter so this is great for me.
  • Like the tablet style, like linking to my number so quick and easy to sign in. Love the simplicity of the system.
  • Cons

  • Sometimes one person has a bad experience and ruins it for the crowd.
  • The worst company for communication and customer service ever.
  • Really messed up data export (all in Spanish, btw) and importing your data into a new program might turn out difficult not relying on third party professionals.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos