I found it hard to remember,  so had to scroll through my email.

I don't think that I actually disliked something about this software.

I had received a gift card from school. The integration with merchandise is excellent.

Generally easy to use and understand, lack of fees is fantastic, and the overall support from customer service is great.

Best of all, my clients are very appreciative when they receive a gift card. Overall, I'm very happy with Guusto.

This is understandable to curb potential fraud.

The ease of use and number of merchants available are great. The price is also very affordable.

Guusto has saved our team so much time and money for our loyalty program.

Using Guusto is a user friendly way to send someone a gift or a thank you that they will actually use and get use out of. They get to decide how to spend their gift and when to use it.

As a recipient of a gift through Guusto, it was a great experience. Quick and easy to redeem my gift.

Ease of use, cost, ease of deployment and a complete history of who got what and when. It's also been useful to see when people claim their rewards.

The Employee rewarding and the variety of merchants are incredible. Also, I love the integration with Microsoft Teams as this allows seamless communication amongst employees that are recognised.

Overall I love the software because it's an easy and convenient way for me to reward my best customers.

The convenience to provide my team with a real time reward is benefit. The option for the team to choose the reward that best suits them.

Also, I have found that they have great customer support and quick responses, which is great.

Super User Friendly, Excellent customer Support, Great way to track and pull reports.

Like the email integration and notifications. Guusto web platform is very easy to use and steps are clear and simple.

I wished it was broken up a little more between the gifts.

It has been a great way to boost morale and get more recognition out. We also love that each gift can be tailored to the individual; they get to choose where they spend the money.

We love using this software. It is really easy to send gift cards, there are tons of merchants on the list and clients love receiving them.

Customer Support is always available to answer our questions and are very happy with Guusto.

While new features are often in development, there's no regular update to hear about them. Sometimes, we literally stumble across them.

So that could be a downside. No thought goes into it.).

Also being able to send other industry members a quick thank you for a referral or a thank you makes it so easy to show your appreciation.

I like that my clients get to to select where they want to spend their gift and there is a good selection of merchants to choose from.

It is very user friendly and allows employees to navigate the website with ease, passion, confidence and positivity.

A little confusing when checking the account balances.

Amazing customer service. They go above and beyond.

I was gifted a Guusto gift by my employer, and it was really easy to make an account and redeem the gift. I loved that I could pick from a large variety of vendors to get a gift card from.

Everyone in the company enjoys this new way of rewards for excellent service to our customers and they don't have to wait for the gift card to arrive in the mail.

My employer sent me gift money through guusto and it was super easy to redeem the gift online with no hassle or any complicated process.

It's very specific, but with Guusto, the options are enormous and endless. The ease of combining dollar value from multiple different gift cards into one single gift card is fantastic.

It has been great and our management team loves it as well. This was a great addition to our rewards and recognition program.

Easy to use, wide use of realtors, great connection for thank you for referrals. Safer than mailing out gift cards.

I loved the ability to be able to send funds to a client or a colleague very easily. The integration and ease of use is definitely a plus.

Overall we are happy with Guusto and will continue to use this platform as our recognition program. Customer service is excellent.

Great product, great response and it has improved our communication with our guest dramatically.

Clients agree that it is useful, and the cost is easily justified with how it contributes to sales.

The positive reviews that we have gathered can then be used through simple integration on our website and we use their review templates to share some of our best reviews on social media.

We were not ok with extortion and thought showing Trustpilot this totally inappropriate demand from a rogue customer would result in the bad review being removed.

All thanks to this platform. It has been very useful to me, as a freelancer.

Although there are others trustpilot has won the land grab. The ease to send in bulk is great, the admin and analytics are also good.

It seems very limited in terms of what you can do when you try it out. It's also like you're forced to pay for it because people only go out of their way to leave bad reviews.

I loved using this both as a reviewer and from the company side. It's a great resource for finding out more about companies.

Trustpilot has definitely helped our business showcase how much our customers love our products. It was easy to implement, their platform is very easy to use, and their staff is knowledgeable.

Pros: What did you like most about this software. I like how easy it is for me to log in and see what reviews to be.

Fairly good service, but difficult to work with their customer support.

The simplicity of this website is unique, and great for everyone. When searching, you can see reviews in a blink of an eye, which can help you decide quickly if a product will fit your needs.

Very happy with the ease of use and customer service.

They have good SEO integration and well designed, modern looking plugins for your website. There customer support is fantastic and they always inform you and will walk you through any updates.

The user interface on the backend is easy to use and looks great. The reporting pages are useful and have good analytical details.

Trustpilot makes it very straightforward to find the business you want to review. It's a great and impressive service.

The platform is an excellent option if your are looking to enrich your customers experience and/or start building a better business through customer feedback.

The experience with trustpilot is more than positive, being the most widespread it is also the one that manages to guarantee the quality and truthfulness of the reviews.

US Dollar

Guusto makes it easy for HR Leaders at companies with 200+ employees to consistently reward great work and shape amazing culture. Now the #1 HIGHEST RATED recognition platform on G2! 

Start with a FREE ACCOUNT and being sending rewards in minutes, not months! Then scale your program to empower managers with budgets to send rewards in real-time. 

NO POINTS for equitable rewards for frontline and in-office staff members. No minimums, markups or hidden fees, and full credit back on unclaimed rewards. 

FLEXIBLE GLOBAL REWARDS so people choose something they actually want, and one day of clean water donated with every gift sent makes a positive SOCIAL IMPACT.

LongDescription

Real-Time Analytics

Rewards Management

Employee Management

Performance Management

Customizable Reports

Access Controls/Permissions

Activity Tracking

Referral Tracking

Employee Reward Programs

Customer Accounts

Gift Card Management

Peer-to-Peer Recognition

Goal Management

Manager-to-Employee Recognition

Customer Activity Tracking

Mention Management

eCards

Performance Metrics

Email Management

Nominations

Alerts/Notifications

Employee Database

Reporting & Statistics

Real Time Reporting

Loyalty Cards

Behavior Tracking

Social Recognition

Reporting/Analytics

Customer Profiles

Recognition Tracking

Performance Appraisal

Customer History

Rewards Catalog

Member Portal

Loyalty Program

Single Sign On

Activity Dashboard

Chat/Messaging

Customizable Branding

Web browser (OS agnostic)

The Guusto reward platform is completely free! There are no spending minimums or limits on how many team members you can add in system.

Option to add the Nomination Box. This activates the non-monetary, peer-to-peer recognition tool.

See our pricing page for more details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

51-200

201-500

501-1000

1000+

Guusto

Live Online

Webinars

Documentation

Videos

Trustpilot is a customer experience management solution that helps businesses send review invitations, share reviews, manage ratings, track feedback and more on a centralized platform. It allows administrators to configure rules to automatically send review invitation emails at specific time and days.

Trustpilot provides multiple widgets, which allows employees to share customer reviews across webpages, email signatures and newsletters, optimizing sales and conversion operations. The built-in analytics tools enable supervisors to generate real-time insights into customer feedback, sales operations and overall business performance. Additionally, it lets staff members conduct a/b testing to gain visibility into webpage performance. 

Trustpilot lets businesses earn Google Seller Ratings, insert review ratings in organic search and share customer reviews across social media platforms. It is available on annual subscriptions and support is extended via FAQs, email, community forum and other online measures.

Engagement Tracking

Surveys & Feedback

SEO Management

Real-Time Monitoring

Knowledge Management

Customer Experience Management

Review Notification

Survey/Poll Management

Real Time Data

Complaint Monitoring

Social Media Integration

Email Reminders

Visual Analytics

Review Monitoring

Data Visualization

Reminders

Community Management

Response Management

Dashboard

Ratings/Reviews

Social Sharing

Review Request

Monitoring

Feedback Management

Social Promotion

Negative Feedback Management

Third-Party Integrations

Campaign Management

Sentiment Analysis

Text Analysis

Text Fields

Multi-Language

Anonymous Feedback

Mobile Survey

Multi-Channel Data Collection

Social Media Monitoring

Real-Time Notifications

Predictive Analytics

Trend Analysis

Tagging

Customer Database

Free: $0 per month

Standard: $225 per month

Growth: $600 per month

Scale: $900 per month

Enterprise: Contact Vendor for pricing.

Guusto vs Trustpilot

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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