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title: "Higher Logic Thrive Software Reviews, Demo & Pricing - 2026"
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Higher Logic Thrive

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[Reviews](https://www.softwareadvice.com/marketing/higher-logic-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/higher-logic-profile/alternatives/)

# Higher Logic Thrive Review

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On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Higher Logic Thrive

4.3

[(98)](https://www.softwareadvice.com/marketing/higher-logic-profile/reviews/)

Pricing

Pricing available upon request

### About Higher Logic Thrive

Purpose-built for associations, Higher Logic Thrive is a powerful yet simple member experience solution. Built on nearly 20 years of serving associations, Higher Logic Thrive makes finding, engaging, renewing, and communicating with members a breeze. Plus it’s easy to use and ready to go, right out of the box!

The Higher Logic Thrive portfolio contains three products:

Higher Logic Thrive Platform is a holistic member experience solution containing a dynamic community, powerful marketing processes, and member management capability, all fused together. Streamline staff workflows with one single, integrated solution for finding, engaging, renewing, and communicating with members.

Higher Logic Thrive Community makes deep member engagement a reality. Provide a personalized member experience, grow their investment with you, and strengthen member retention – all while learning from their activity in the member community.

Higher Logic Thrive Marketing powers one-off emails and fully automated email campaigns with our easy-to-use marketing software built to help you reach your goals. Send personalized, scalable, and targeted communications that reach your audience with the right me...

ssage at the right time.

Wondering if Higher Logic Thrive is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

## Higher Logic Thrive User Interface

## Popular Higher Logic Thrive Alternatives

Main Product

Higher Logic Thrive

4.3

[(98)](https://www.softwareadvice.com/marketing/higher-logic-profile/reviews/)

Ratings Breakdown

-   4.10Ease of use
-   4.04Value for money
-   4.03Customer support
-   4.10Functionality

Pricing

Available upon request

Get Price

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4.2

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Ratings Breakdown

-   3.73Ease of use
-   4.03Value for money
-   4.26Customer support
-   3.77Functionality

Pricing

Starting at $119.00 per month

Get Price

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Ratings Breakdown

-   4.31Ease of use
-   4.40Value for money
-   4.34Customer support
-   4.28Functionality

Pricing

Available upon request

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Ratings Breakdown

-   4.54Ease of use
-   4.78Value for money
-   4.81Customer support
-   4.46Functionality

Pricing

Starting at $49.00 per month

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[Novi AMS](https://www.softwareadvice.com/membership-management/novi-ams-profile/)

4.9

[(131)](https://www.softwareadvice.com/membership-management/novi-ams-profile/reviews/)

Ratings Breakdown

-   4.82Ease of use
-   4.87Value for money
-   4.97Customer support
-   4.75Functionality

Pricing

Starting at $829.00 per month

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Ratings Breakdown

-   4.48Ease of use
-   4.33Value for money
-   4.60Customer support
-   4.34Functionality

Pricing

Available upon request

Get Price

## Higher Logic Thrive Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Flexible

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Higher Logic Thrive Features

-   Popular features found in Email Marketing
    
    A/B Testing
    
    Autoresponders
    
    Campaign Analytics
    
    Campaign Scheduling
    
    CAN-SPAM Compliance
    
    Contact Management
    
    Customer Segmentation
    
    Email Tracking
    
    Event Triggered Actions
    
    Subscriber Management
    
    WYSIWYG Editor
    
-   More features of Higher Logic Thrive
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity/News Feed
    
    Activity Tracking
    
    Advertising Management
    
    Alerts/Notifications
    
    API
    
    Blogs
    
    Calendar Management
    
    Campaign Management
    
    Campaign Segmentation
    
    Chat/Messaging
    
    Commenting/Notes
    
    Communication Management
    
    Contact Database
    
    Content Management
    
    Conversion Tracking
    
    Customizable Branding
    
    Customizable CTAs
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Templates
    
    Customization
    
    Data Import/Export
    
    Data Security
    
    Discussions/Forums
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Drip Campaigns
    
    Dynamic Content
    
    Email Management
    
    Email Marketing
    
    Email Reminders
    
    Engagement Tracking
    
    Event Calendar
    
    Event Management
    
    Feedback Management
    
    Filtering
    
    Gamification
    
    Group Management
    
    Ideation
    
    Knowledge Base Management
    
    Landing Pages/Web Forms
    
    Marketing Automation
    
    Marketing Calendar
    
    Media Library
    
    Member Directory
    
    Membership Management
    
    @mentions
    
    Mobile Access
    
    Mobile App
    
    Moderation
    
    Multi-Campaign
    
    Multi-Channel Communication
    
    Multi-Channel Marketing
    
    Online Forums
    
    Personalization
    
    Real-Time Data
    
    Real-Time Notifications
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Segmentation
    
    Single Sign On
    
    Social Media Integration
    
    Social Promotion
    
    SSL Security
    
    Surveys & Feedback
    
    Tagging
    
    Task Management
    
    Template Management
    
    Third-Party Integrations
    
    User Management
    
    User Profiles
    
    Visual Analytics
    
    Website Management
    
    Website Visitor Tracking
    
    Workflow Management
    

## Higher Logic Thrive Integrations

Zapier

Integration rated undefined from -1 review

Nimble

Integration rated undefined from -1 review

NetForum Enterprise

Integration rated undefined from -1 review

MemberSuite

Integration rated undefined from -1 review

Impexium

Integration rated undefined from -1 review

Fonteva for Associations

Integration rated undefined from -1 review

See all 22 integrations

## Higher Logic Thrive User Reviews

## Higher Logic Thrive customer ratings

- Overall rating: 4.3/5
- Total reviews: 98

### Rating distribution

- 5 stars: 48 reviews (49%)
- 4 stars: 38 reviews (39%)
- 3 stars: 9 reviews (9%)
- 2 stars: 3 reviews (3%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.1/5
- Value for money: 4.0/5
- Customer support: 4.0/5
- Functionality: 4.1/5

---

### HL Community Platform engages members and aids committee work

- Overall rating: 5/5
- Reviewer: Kimberly S.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2018
- Review source details: This review was submitted organically. No incentive was offered

HL community allows our members to engage each other across the country - and across generations (we've actually had posts from members in their 80s and 90s - so you know the ease of use is there!) HL community also allows us better communications and project organization. (the competing product we use in this is Board BookIt.)

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Functionality: 5/5

#### Pros

Ease of use for Open Forum communications is great We have used extensively in our governance and it really organized and standardized our committee work. Ability to integrate with Abila product Abiilty to aid our chapters

#### Cons

I wish the libraries were easier to use - like Windows Explorer (does that show I'm old and not yet used to Sharepoint?) Wish you could duplicate "events" in the calendar like committee meetings. Wish the libraries were like google docs/share point and could be worked on collaboratively.

---

### 1 for a reason

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Pharmaceuticals
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The addition of the HL community has been a great service and value to our members. Pros definitely outweigh the cons.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

It shows that they use their longevity and experience to improve their products based on user and client feedback.

#### Cons

As a single product user, it sometimes feels as if our needs are not as urgent (bug fixes, improvements).

#### Reasons for choosing Higher Logic Thrive

Overall value, quick implementation, and ease of use for members.

---

### They're going to need a while to iron out the bugs.

- Overall rating: 2/5
- Reviewer: Barbra B.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

The sales team is great, they promise the world. It seems to rapidly fall apart after that. I've just now spent half an hour on a tech chat simply trying to get a URL for an image uploaded to the site. I finally just used the Inspect feature in the browser to get my own answer.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 1/5

#### Pros

I am submitting this review to deal primarily with the design aspects of the platform. I haven't gotten to the point where I can comment on the application itself.

#### Cons

In short, at this time the design interface is pretty bad. It's cumbersome at best, you have to jump to different areas of the interface to edit a single page. Despite it being based on the Bootstrap system, it is a terrible bastardization that does not allow even a full-width image to be displayed in a hero, you can't go wider than 1200px, so it looks awful on most desktops. This, I am told, is a known issue going back MONTHS.

---

### Rethinking our entire structure

- Overall rating: 5/5
- Reviewer: Mhari G.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 501-1000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2019
- Review source details: This review was submitted organically. No incentive was offered

I learned I have no unique questions! But the great news is that the community really comes together to share their experiences and answers. Every question I've had I found answers on HUG.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I love how easily configurable this platform is and how extensively I am able to customize our brand through customization. We chose to integrate directly using activity sync and I am excited to see how these two products are able to work in tandem to drive behaviors and engagement.

#### Cons

Lack of localization. As a global organization of 1.2 million members in over 180 countries, we support multiple languages (including English, Italian, Spanish, Korean, French, Portuguese, Japanese, Swedish). No being able to provide the platform in multiple languages gates off members that we would otherwise like to engage.

#### Reasons for choosing Higher Logic Thrive

Cost, ability to integrate with our current CRM, netForum.

---

### Great communities, so-so CMS

- Overall rating: 4/5
- Reviewer: Sarah B.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2022
- Review source details: This review was submitted organically. No incentive was offered

All of our communities and directories are hosted on Higher Logic. It functions smoothly with our wordpress website, as well as our integration with MemberClicks.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Higher Logic is great for communities and directories. There's lots of automation that makes contacting members and keeping everyone up to date on things very easy. The communities make it easy for members across the globe to communicate daily, sharing the latest information, tips and tricks.

#### Cons

The content management system/website portion is not as powerful or customizable (without serious HTML/coding experience) as other web platforms out there.

#### Reasons for switching to Higher Logic Thrive

We needed a system that could handle membership and robust communities.

---

### Gets the right information to the right people at the right time.

- Overall rating: 5/5
- Reviewer: Kendall J.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2018
- Review source details: This review was submitted organically. No incentive was offered

It's been good since going live with our users. The implementation was shaky, but we got through it together with the Higher Logic team. Now that we're live, I can't imagine using our old system, or anything else. It does what we need to keep our customers engaged, connected and knowledgeable.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We've been live about a year and our staff and customers love the Qualifacts Community powered by Higher Logic. The system is head and shoulders above our previous system. We have created communities by user persona and state. It's our central documentation and resource site. Customers are engaged, and have started doing a lot of self-support.

#### Cons

The CMS is capable, but quirky. I still get confused trying to arrange content blocks and creating content. The email/automation rule process isn't well designed for sending one-off messages, or even recurring, but unscheduled messages like system status updats.

---

### Great Member Engagement

- Overall rating: 5/5
- Reviewer: DeAnna M.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2018
- Review source details: This review was submitted organically. No incentive was offered

Our members and staff both love our new community. We went from a listserv type of system that didn't have great archive capabilities to Higher logic and now we have awesome archives, tagging and increased member engagement. The automation have also made staff's job a lot easier. It isn't quite set it and forget it but its close. We don't have to specifically go back and add members, this is just done through automations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The ability to have a history of the topics members have discussed that is easily searchable and organizable with tags.

#### Cons

We had a few hic ups when we switched integrations to a new AMS system but we contacted our customer service manager and she worked it out and got things running again.

---

### Higher Logic community is great for professional associations

- Overall rating: 5/5
- Reviewer: Leslie K.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2018
- Review source details: This review was submitted organically. No incentive was offered

It's been great. No major complaints -- just the note about upgrades not being obvious.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is adult social media for professionals! Great place for members to share their expertise and ask questions privately, exclusive to an audience of colleagues who understand their issues and concerns.

#### Cons

The upgrades and how to take advantage of them isn't always obvious.

---

### My Higher Logic ExperienceI

- Overall rating: 4/5
- Reviewer: Katie B.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2018
- Review source details: This review was submitted organically. No incentive was offered

we are engaging members who I think we otherwise would not have engage. so it's mostly all good!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I like the fact that HL takes care of all the set up/details/ tech and we have a product that we can customize to match our look and feel

#### Cons

some limitations in the implementation/set up that we worked around.

---

### Informz

- Overall rating: 4/5
- Reviewer: Ken R.
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2018
- Review source details: This review was submitted organically. No incentive was offered

Overall, the product is fantastic and I know Higher Logic will continue to enhance the products in the future.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of use, many features, ability to create personas and enhance engagement with members through analyitics

#### Cons

Prefer more creation options for email marketing.

---

Showing 1 - 10 of 98 Reviews

[See All Reviews](https://www.softwareadvice.com/marketing/higher-logic-profile/reviews/)

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