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Prime Cloud

Overview

Prime Cloud 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Prime Cloud
Prime Cloud
5.0
(1)

Pricing

Starting at $3,300.00 per month

About Prime Cloud

Prime Cloud by Loyalty Prime is a cloud-based loyalty management solution helping B2C and B2B businesses grow customer lifetime value, engagement and retention. With Prime Cloud, medium to large businesses across retail, travel, manufacturing or financial services can easily develop, manage, and track customer loyalty programs through a single platform.

A set of 30+ APIs enable quick integration of Prime Cloud with various systems. These include Enrollment, Point Status, Status Benefit Check, Basket Point Evaluation, Transaction History, Member Activity and many more.

Prime Cloud Screenshots

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Prime Cloud Pricing and Plans

Starting price: $3,300.00 per month
Free Trial
Free Version

Basic

$3,300.00

per feature, per month

No plan information available

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    Prime Cloud Features

    • Popular features found in Customer Engagement
      Communication Management
      Customer History
      Feedback Management
      Live Chat
      Multi-Channel Communication
      Reporting/Analytics
    • More features of Prime Cloud
      Activity Tracking
      Advocate Management
      Alerts/Notifications
      API
      Campaign Analytics
      Campaign Management
      Campaign Planning
      Churn Management
      Client Portal
      CRM
      Customer Accounts
      Customer Activity Tracking
      Customer Database
      Customer Segmentation
      Discount Management
      Gamification
      Gift Card Management
      Incentive Management
      Loyalty Cards
      Loyalty Program
      Member Portal
      Membership Management
      Multi-Channel Marketing
      Promotions Management
      Referral Tracking
      Rewards Management
      Rewards Program
      Social Engagement
      Third-Party Integrations
      Transaction History
      User Management
      Visual Analytics

    Prime Cloud Integrations

    Drupal
    Drupal
    Adobe Commerce
    Adobe Commerce
    Tableau
    Tableau
    Zendesk Suite
    Zendesk Suite
    Marketo Sales Connect
    Marketo Sales Connect

    Prime Cloud User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    100%

    4

    0%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.0

    Value for money

    5.0

    Customer support

    5.0

    Functionality

    5.0

    Have you used Prime Cloud and would like to share your experience with others?

    TB

    Timo B.

    Verified reviewer

    Information Technology and Services

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed August 2020

    Very flexible loyalty platform

    5

    Loyalty Prime was able to meet out customer requirements and the implementation using the Prime Cloud API was easy done and successful running after a very short project time. The customer integration runs very stable.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The Loyalty Prime software came up with a very high flexibility within the system setup process. We needed to have a special system setup for our customer having deep product structures.
    Cons:
    Documentation could be more & easy to understand for non-IT colleagues.

    Read More

    Showing 1 - 1 of 1 Reviews

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