Prime Cloud 2026: Benefits, Features & Pricing
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Wondering if Prime Cloud is right for your organization?
Our Customer Engagement Software selection experts can help you in 15 minutes or less.
- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Starting at $3,300.00 per month
About Prime Cloud
Prime Cloud by Loyalty Prime is a cloud-based loyalty management solution helping B2C and B2B businesses grow customer lifetime value, engagement and retention. With Prime Cloud, medium to large businesses across retail, travel, manufacturing or financial services can easily develop, manage, and track customer loyalty programs through a single platform.
A set of 30+ APIs enable quick integration of Prime Cloud with various systems. These include Enrollment, Point Status, Status Benefit Check, Basket Point Evaluation, Transaction History, Member Activity and many more.
Prime Cloud Screenshots

Prime Cloud Pricing and Plans
Basic
$3,300.00
No plan information available

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Prime Cloud Features
- Popular features found in Customer EngagementCommunication ManagementCustomer HistoryFeedback ManagementLive ChatMulti-Channel CommunicationReporting/Analytics
- More features of Prime CloudActivity TrackingAdvocate ManagementAlerts/NotificationsAPICampaign AnalyticsCampaign ManagementCampaign PlanningChurn ManagementClient PortalCRMCustomer AccountsCustomer Activity TrackingCustomer DatabaseCustomer SegmentationDiscount ManagementGamificationGift Card ManagementIncentive ManagementLoyalty CardsLoyalty ProgramMember PortalMembership ManagementMulti-Channel MarketingPromotions ManagementReferral TrackingRewards ManagementRewards ProgramSocial EngagementThird-Party IntegrationsTransaction HistoryUser ManagementVisual Analytics
Prime Cloud Integrations
Prime Cloud User Reviews
Overall Rating
5.0
Ratings Breakdown
5
100%
4
0%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
Have you used Prime Cloud and would like to share your experience with others?
Timo B.
Verified reviewer
Information Technology and Services
2-10 employees
Used daily for less than 6 months
Review sourceReviewed August 2020
Very flexible loyalty platform
5
Loyalty Prime was able to meet out customer requirements and the implementation using the Prime Cloud API was easy done and successful running after a very short project time. The customer integration runs very stable.
Ratings Breakdown
Read More
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