# Prime Cloud Software Reviews, Demo & Pricing - 2026 > Review of Prime Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-loyalty/loyalty-prime-profile --- [Home](https://www.softwareadvice.com/) / [Customer Engagement Software](https://www.softwareadvice.com/crm/customer-engagement-comparison/) / Prime Cloud Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Prime Cloud 2026: Benefits, Features & Pricing Wondering if Prime Cloud is right for your organization? Our Customer Engagement Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Prime Cloud 5.0 [(1)](https://www.softwareadvice.com/customer-loyalty/loyalty-prime-profile/#reviews) Pricing Starting at $3,300.00 per month ### About Prime Cloud Prime Cloud by Loyalty Prime is a cloud-based loyalty management solution helping B2C and B2B businesses grow customer lifetime value, engagement and retention. With Prime Cloud, medium to large businesses across retail, travel, manufacturing or financial services can easily develop, manage, and track customer loyalty programs through a single platform. A set of 30+ APIs enable quick integration of Prime Cloud with various systems. These include Enrollment, Point Status, Status Benefit Check, Basket Point Evaluation, Transaction History, Member Activity and many more. Wondering if Prime Cloud is right for your organization? Our Customer Engagement Software selection experts can help you in 15 minutes or less. ## Prime Cloud User Interface ## Popular Prime Cloud Alternatives Main Product Prime Cloud 5.0 [(1)](https://www.softwareadvice.com/customer-loyalty/loyalty-prime-profile/#reviews) Ratings Breakdown - 4.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $3300.00 per month Get Price Alternative Product [Guusto](https://www.softwareadvice.com/hr/guusto-profile/) 4.9 [(3645)](https://www.softwareadvice.com/hr/guusto-profile/reviews/) Ratings Breakdown - 4.90Ease of use - 4.90Value for money - 4.88Customer support - 4.88Functionality Pricing Starting at $4.80 per month Get Price Alternative Product [Kangaroo](https://www.softwareadvice.com/contest/kangaroo-profile/) 4.9 [(250)](https://www.softwareadvice.com/contest/kangaroo-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.58Value for money - 4.92Customer support - 4.68Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [RepeatMD](https://www.softwareadvice.com/salon/repeatmd-profile/) 4.4 [(190)](https://www.softwareadvice.com/salon/repeatmd-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.22Value for money - 4.30Customer support - 4.35Functionality Pricing Available upon request Get Price Alternative Product [ReadySTORE Gift Card and Loyalty](https://www.softwareadvice.com/customer-loyalty/gift-card-profile/) 4.8 [(39)](https://www.softwareadvice.com/customer-loyalty/gift-card-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.50Value for money - 4.54Customer support - 4.69Functionality Pricing Starting at $20000.00 one time Get Price Alternative Product [Tango](https://www.softwareadvice.com/crm/tango-card-profile/) 4.8 [(526)](https://www.softwareadvice.com/crm/tango-card-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.78Value for money - 4.60Customer support - 4.67Functionality Pricing Available upon request Get Price ## Prime Cloud Pricing and Plans Starting price: $3,300.00 per month Free Trial Free Version Basic $3,300.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Prime Cloud Features - Popular features found in Customer Engagement Communication Management Customer History Feedback Management Live Chat Multi-Channel Communication Reporting/Analytics - More features of Prime Cloud Activity Tracking Advocate Management Alerts/Notifications API Campaign Analytics Campaign Management Campaign Planning Churn Management Client Portal CRM Customer Accounts Customer Activity Tracking Customer Database Customer Segmentation Discount Management Gamification Gift Card Management Incentive Management Loyalty Cards Loyalty Program Member Portal Membership Management Multi-Channel Marketing Promotions Management Referral Tracking Rewards Management Rewards Program Social Engagement Third-Party Integrations Transaction History User Management Visual Analytics ## Prime Cloud Integrations Drupal Integration rated undefined from -1 review Adobe Commerce Integration rated undefined from -1 review Tableau Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Marketo Sales Connect Integration rated undefined from -1 review ## Prime Cloud User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.0 Value for money 5.0 Customer support 5.0 Functionality 5.0 Have you used Prime Cloud and would like to share your experience with others? TB Timo B. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 6 months Review source Reviewed August 2020 Very flexible loyalty platform 5 Loyalty Prime was able to meet out customer requirements and the implementation using the Prime Cloud API was easy done and successful running after a very short project time. The customer integration runs very stable. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Loyalty Prime software came up with a very high flexibility within the system setup process. We needed to have a special system setup for our customer having deep product structures. Cons: Documentation could be more & easy to understand for non-IT colleagues. Read More Showing 1 - 1 of 1 Reviews ## Other Top Recommended Customer Engagement Software [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) **4.3** (167) Recently recommended **49** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (6977) Recently recommended **29** times [SAP Customer Experience](https://www.softwareadvice.com/crm/sap-customer-experience-profile/) **4.3** (245) Recently recommended **20** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **9** times Stuck Between Options? Our experts can help you compare Prime Cloud with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice