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> Reviews of Loyal Zoo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Loyal Zoo is a good fit for you!

Source: https://www.softwareadvice.com/customer-loyalty/loyalzoo-profile/reviews

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Loyal Zoo Reviews

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[Overview](https://www.softwareadvice.com/customer-loyalty/loyalzoo-profile/)

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# Loyal Zoo Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(64)

4

(26)

3

(12)

2

(1)

1

(2)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.6

Value for money

4.3

Functionality

4.1

* * *

### Pros

"I especially appreciated how customer‑friendly the experience was, allowing businesses to build loyalty and repeat visits without adding operational complexity for staff or customers."

"What I liked most about Loyal Zoo was its ease of use and strong focus on customer engagement."

"Our customers like having a loyalty scheme and it does drive repeat sales"

### Cons

"Also the loyal zoo button on my epos till is slow - it takes too long to switch from the till screen to the loyal zoo screen and back again. "

"no other way to gain access again - combined with calling you a liar if you dont provide all your data over their chat."

"There is clearly another column because I can see the start of a word, but I can't access it. When I select "email transactions data" there is also reward count, customer ID, staff ID, order ID. "

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Loyal Zoo Reviews, Pros and Cons - 2026 Software Advice