# Okendo vs Smile.io - 2026 Comparison - Software Advice > Okendo vs Smile.io - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/customer-loyalty/okendo-profile/vs/smile-io --- [Home](https://www.softwareadvice.com/) / [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) / Okendo vs Smile.io Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 9, 2026 # Okendo vs. Smile.io: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 9, 2026 # Okendo vs. Smile.io: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/customer-loyalty/okendo-profile/) [Okendo](https://www.softwareadvice.com/customer-loyalty/okendo-profile/) 4.9 [(224)](https://www.softwareadvice.com/customer-loyalty/okendo-profile/reviews/) Starting Price $19.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Okendo Based on 224 reviews - Popular among: Small businesses - Most common industry: Retail, Consumer Goods & Services (79%) - Top use cases: Review Management (34%), Referral (7%) and Customer Loyalty (5%) 89% of users recommend this product [](https://www.softwareadvice.com/customer-loyalty/smile-io-profile/) [Smile.io](https://www.softwareadvice.com/customer-loyalty/smile-io-profile/) 4.9 [(67)](https://www.softwareadvice.com/customer-loyalty/smile-io-profile/reviews/) Starting Price $15.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Smile.io Based on 67 reviews - Top use case: Customer Loyalty (66%) 89% of users recommend this product [](https://www.softwareadvice.com/customer-loyalty/okendo-profile/) Okendo 4.9 [(224)](https://www.softwareadvice.com/customer-loyalty/okendo-profile/reviews/) [](https://www.softwareadvice.com/customer-loyalty/smile-io-profile/) Smile.io 4.9 [(67)](https://www.softwareadvice.com/customer-loyalty/smile-io-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.9 Based on 224 reviews Ease of use 4.8 Value for money 4.6 Customer support 4.8 Functionality 4.6 4.9 Based on 67 reviews Ease of use 4.9 Value for money 4.7 Customer support 4.8 Functionality 4.7 ## User interface * * * ## Key features Features selected based on 291 reviews from Customer Experience * * * Campaign Management 4.3 Customer Activity Tracking N/A eCommerce Management N/A Gamification N/A Membership Management N/A Multi-Channel Marketing N/A Campaign Management N/A Customer Activity Tracking 4.8 eCommerce Management 4.6 Gamification 4.4 Membership Management 4.7 Multi-Channel Marketing 4.7 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Smile.ioNot enough reviews ](https://www.softwareadvice.com/customer-loyalty/smile-io-profile/)[ Meta for BusinessNot enough reviews ](https://www.softwareadvice.com/social-networking/facebook-profile/)[ LoyaltyLionNot enough reviews ](https://www.softwareadvice.com/customer-loyalty/loyaltylion-profile/) [ HubSpot CRMNot enough reviews ](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)[ KlaviyoNot enough reviews ](https://www.softwareadvice.com/marketing/klaviyo-profile/)[ MailchimpNot enough reviews ](https://www.softwareadvice.com/crm/mailchimp-profile/) ## Reviews * * * VR Verified ReviewerSr. Digital Marketing ManagerApparel & Fashion, 11-50 employees "The review widgets are customizable enough to fit our brand without heavy dev lift, and the attributes feature (fit, quality ratings) gives customers a structured way to leave useful feedback." Mar 30, 2026 Diana Karen M.Creative Operations ManagerApparel & Fashion, 51-200 employees "Trying to find a way to have control of removing reviews coming from shop app - currently no way to do it." Mar 31, 2026 VR Verified ReviewerE-Commerce ManagerRetail, 11-50 employees "The Gift Cards and Review Feedback features help attract customers and improve satisfaction, while the Campaign Marketing tools support targeted promotions." Feb 27, 2026 JE Jenna E.Marketing ManagerApparel & Fashion, 11-50 employees "We've experienced issues when updates were made to our POS system, and it took us off guard." Mar 2, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Trustpilot vs Okendo](https://www.softwareadvice.com/customer-loyalty/okendo-profile/vs/trustpilot/)[TrueReview vs Okendo](https://www.softwareadvice.com/customer-loyalty/okendo-profile/vs/truereview/)[Guusto vs Smile.io](https://www.softwareadvice.com/hr/guusto-profile/vs/smile-io/)[Kangaroo vs Smile.io](https://www.softwareadvice.com/contest/kangaroo-profile/vs/smile-io/)