# Okendo vs TrueReview - 2026 Comparison - Software Advice

> Okendo vs TrueReview - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/customer-loyalty/okendo-profile/vs/truereview

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Okendo vs TrueReview

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# Okendo vs TrueReview: Which is best for you?

Updated June 12, 2026

[Okendo](https://www.softwareadvice.com/customer-loyalty/okendo-profile/)

4.9 [(224)](https://www.softwareadvice.com/customer-loyalty/okendo-profile/reviews/)

[TrueReview](https://www.softwareadvice.com/reputation-management/truereview-profile/)

5.0 [(154)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/)

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Starting Price

$19.00

per month

$49.00

per month

Free Trial

Free Version

Screenshots  
and Demo

See all

See all

Top Rated  
  Features

Review Monitoring

4.87

API

4.86

Rewards Management

4.80

See All

Review Notification

4.92

Review Request

4.92

Sentiment Analysis

4.88

See All

Integrations

Smile.io

Meta for Business

LoyaltyLion

See All

Zapier

See All

Pros / Cons

-   I use Okendo to manage reviews for my bakery website, appreciating its user-friendly interface, helpful staff, and instant chat support.
    
-   Trying to find a way to have control of removing reviews coming from shop app - currently no way to do it.
    

Read more

-   We also appreciate the responsive customer support and the clear reporting dashboard, which makes it easy to track performance and identify opportunities to improve patient experience.
    
-   Having some difficulty setting up my domain to send review requests from my own email.
    

Read more

Ease-of-Use

4.8/ 5

Highest performing feature  
in the comparison

4.9/ 5

Value for Money

4.6/ 5

Highest performing feature  
in the comparison

4.8/ 5

Customer Support

4.8/ 5

Highest performing feature  
in the comparison

5/ 5

Functionality

4.6/ 5

Highest performing feature  
in the comparison

4.9/ 5

Support Options

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training Options

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

FrontRunners

FrontRunners 2025

FrontRunners 2025

Advisor  
  Recommendations

N/A

N/A

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Deployment Options

Cloud, SaaS, Web-Based

Desktop - Mac

Desktop - Windows

Desktop - Linux

Desktop - Chromebook

On-Premise - Windows

On-Premise - Linux

Mobile - Android

Mobile - iPhone

Mobile - iPad

Cloud, SaaS, Web-Based

Desktop - Mac

Desktop - Windows

Desktop - Linux

Desktop - Chromebook

On-Premise - Windows

On-Premise - Linux

Mobile - Android

Mobile - iPhone

Mobile - iPad

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