About Poket

Poket is an all-in-one digital customer rewards solution that helps businesses across various industries acquire and retain customers in a cost-effective way. With Poket, merchants can set up any combination of loyalty reward program from 9 types of loyalty program types and 6 types of e-vouchers tailored to suit their business requirement. Merchants can set up promotional rules for automated campaigns based on customers’ spending habits, loyalty balances or campaign performance. The solution has features such as referral automation, social media sharing rewards, targeted marketing automation, gamification, pull back lapsed customers and more.

Businesses can transact using customer's mobile number, email or even an application and can manage ev...


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Supported Operating System(s):

Web browser (OS agnostic)

5 Reviews of Poket

Average User Ratings

Overall

4.4 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(3)

3

4 stars

(1)

1

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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May 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2021

good value for money, gets the job done

Pros

Good pricing, great support and they are willing to improve and customize based on your needs

Cons

still room for improvement ,especially with the sms credit reload

May 2021

Adrian from Volkswagen Group Singapore

Company Size: 201-500 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

5 star review!

Pros

Ease of use and setup. User interface is easy.

Cons

User portal can be better in terms of layout

July 2021

Rajadurai from vpcm

Company Size: 11-50 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

July 2021

Support from Poket

Good.

Pros

The features that has all the vouchers in the App and redemption process.

Cons

Glitch in the reporting system. Often need to send for support request.

Reasons for Choosing Poket

Low price.

November 2020

JL from Dragon-i Restaurant Sdn Bhd

Company Size: 501-1,000 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

November 2020

Poket for our restaurant customers

Pros

Affordable for the company, simple point system for my loyal customers

Cons

because of our company needs, we had to add-on more functions along the way

Reasons for Choosing Poket

Becase it was recommended to us by another company in Singapore

June 2021

Ashraq Anant from Alfana & Hooman Empire Sdn Bhd

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Superb Customer Loyalty Programs

Poket help my business to record my shop revenue regularly. Seeing how well my shop and business meeting the goals for each loyalty programs and campaigns been very helpful for me to understand whether my business doing well or not. Thanks Poket.

Pros

Punch Rewards Card. Allows me to easily create, manage, or merge Loyalty Programs. Really superb. Love it.

Cons

Maybe Poket can provide more then one loyalty programs card with the Mighty subscription plan.