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Customer Loyalty Program Software

Poket

Poket

RATING:

4.4

(5)
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Overview
Reviews

About Poket

Poket is an all-in-one digital customer rewards solution that helps businesses across various industries acquire and retain customers in a cost-effective way. With Poket, merchants can set up any combination of loyalty reward program from 9 types of loyalty program types and 6 types of e-vouchers tailored to suit their business requirement. Merchants can set up promotional rules for automated campaigns based on customers’ spending habits, loyalty balances or campaign performance. The solution has features such as referral automation, social media sharing rewards, targeted marketing automation, gamification, pull back lapsed customers and more. Businesses can transact using customer's mobile number, email or even an application and can manage everything via the stor...

Poket Pricing

Free Forever : $0 Strong : $15/user/month Mighty : $29/user/month

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Available

Poket Loyalty Rewards Management Software
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Poket Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4

Most Helpful Reviews for Poket

5 Reviews

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

good value for money, gets the job done

PROS

Good pricing, great support and they are willing to improve and customize based on your needs

CONS

still room for improvement ,especially with the sms credit reload

Adrian

Automotive, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

5 star review!

PROS

Ease of use and setup. User interface is easy.

CONS

User portal can be better in terms of layout

Rajadurai

Automotive, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed July 2021

Support from Poket

Good.

PROS

The features that has all the vouchers in the App and redemption process.

CONS

Glitch in the reporting system. Often need to send for support request.

Reason for choosing Poket

Low price.

JL

Food & Beverages, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2020

Poket for our restaurant customers

PROS

Affordable for the company, simple point system for my loyal customers

CONS

because of our company needs, we had to add-on more functions along the way

Reason for choosing Poket

Becase it was recommended to us by another company in Singapore

Ashraq Anant

Retail, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Superb Customer Loyalty Programs

Poket help my business to record my shop revenue regularly. Seeing how well my shop and business meeting the goals for each loyalty programs and campaigns been very helpful for me to understand whether my business doing well or not. Thanks Poket.

PROS

Punch Rewards Card. Allows me to easily create, manage, or merge Loyalty Programs. Really superb. Love it.

CONS

Maybe Poket can provide more then one loyalty programs card with the Mighty subscription plan.

5 Reviews