Preferred Patron Loyalty vs Kangaroo

RATING:

4.9

(106)

Preferred Patron Loyalty has 106 reviews and a rating of 4.92 / 5 stars vs Kangaroo which has 122 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (106)
4.7 (122)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
June 25, 2024
July 16, 2024
Pros/Cons
  • Pros

  • This system is a very user friendly system to handle our needs for our clients and the Rewards Program that we offer to our clients.
  • It is powerful but simple, low cost but it works wonders, we liked that they had the free trial shows how capable this platform can be, you can create marketing campaigns through sms.
  • Cons

  • Also sometimes it gets confusing as to where to go to access the different tasks that can be done using the system.
  • I don't think I have any dislikes. Any questions or concerns I had were always immediately addressed and resolved.
Read all user reviews
  • Pros

  • It is easy to use and set up a campaign for customers. It is easily integrated into my POS and I can redeem my clients rewards points with an ease.
  • The software is very easy to use for the consumer at the store register and makes onboarding more likely. The support team has been very good so far.
  • Cons

  • My major complaint to the company was the layout on the administrator's website.
  • A three tier pricing plan needs to be developed with reoccurring charges.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos