Ratings & Reviews

Overall Rating

4.73 / 5 (186)

4.51 / 5 (202)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 21, 2020

February 11, 2020

Pros/Cons

  • Pros

  • This is a very well organized software. It's incredibly easy to navigate through, and the results are visually appealing.

  • Intuitive. Constantly improving. Reliable. Enormous library of help articles. Instant help available if I have a nuanced situation. Couldn't be happier!

  • Cons

  • As with any SaaS solution, there were a few periods of intermittent performance. This was, however, immediately recognized and remedied by their top-notch support team.

  • When it comes to customizing the aesthetics of a survey, it is a little bit cumbersome. The UI as it relates to customization, could use some moderate tweaking.

  • Pros

  • Easy to use. Awesome to be able to reply to reviews! With the rich snippet for Google, it really helps your rankings GO UP.

  • So easy to set up and looks great on my product pages. It automatically sends out emails to customers who have purchased, saving me time.

  • Cons

  • At times the interface can be a little overwhelming but if you take your time, follow the tutorials you will be just fine.

  • It is pricey, worth it- yes. But, it's not a small cost by any means.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots