About Rewards Network

Rewards Network powers the largest card-linked dining rewards programs in the United States, and provides capital, customer loyalty solutions, and marketing for more than 12,000 restaurants across the country. Rewards Network is partnered with 20+ of some of the world's biggest loyalty brands, powering their dining platforms that reward members point, miles, or money back just for every dollar they spend at program restaurants. Rewards Network also provides cash advances to restaurants by pre-purchasing meals for their loyalty members upfront, which restaurants only pay back when Rewards Network sends them full-price paying customers. Since 1984, Rewards Network has enabled local restaurants to gain loyal customers, and reach a national audience of affluent diners wh...


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31 Reviews of Rewards Network

Average User Ratings

Overall

4.97 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(30)

30

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 31 results

June 2021

Tim from Wow Wow Hawaiian Lemonade Franchising

Verified Reviewer

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Rewards Network

Customer service is key for the partnerships my company makes, the team of [SENSITIVE CONTENT HIDDEN] have been great.

Pros

Easy to navigate through and brings value with succinct reporting and solid features.

Cons

No issues over the few months I have used the software. I have found value with all aspects to date.

June 2021

finbar from Mick Morgans

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Long term satisfied customer

This is an excellent product and company that have never left me down and have worked with me through good and bad times . Always been there to support me no matter what the situation. Top class around

Pros

Obviously the cash and the ability to plan ahead and use this in the future. After a period you can predict the flow of payments and when you will receive more cadh

Cons

There is really not much wrong they have fixed any issues that they had over the years to be honest

August 2021

Marco from Novello Restaurant & Bar

Company Size: 11-50 employees

Industry: Restaurants

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2021

Rewards Program

I've been with them for a few years. They have great customer service and the reps are professional and always take care of me.

Pros

I have found it is a better quality customer that comes in than other marketing programs with discount diners and better reviews.

Cons

The cost is not a set price. It varies week to week based on how much their members spend.

Reasons for Switching to Rewards Network

I didn't like the customers Groupon was sending me.

August 2021

Soma from Deccan Spice Pompano

Company Size: 2-10 employees

Industry: Restaurants

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2021

Good Loyalty Program

Pros

This product brings a good quality client into my restaurant instead of coupon buyers. They have a good back end system that lets me track who comes in and from where. And they seem to have good customer services.

Cons

the fees are based on tax and tip instead of just the cost of the food and drinks.

Reasons for Choosing Rewards Network

I liked that there is someone on the ground that actually answers when I call and can come in and train my managers on the product VS just a phone number or chat line

June 2021

Jim from Leo’s Coney Island #29

Company Size: 11-50 employees

Industry: Restaurants

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Simple software, easy to use for busy people

Love RN, my reps and their customers! Excellent tool for businesses small and large

Pros

Connecting with customers immediately, without any middle people, is crucial. The customer hears directly from me, the owner.

Cons

Needs larger fonts for those of us who wear cheaters to see!!