# Smile.io vs Yotpo - 2026 Comparison - Software Advice > Smile.io vs Yotpo - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/customer-loyalty/smile-io-profile/vs/yotpo --- [Home](https://www.softwareadvice.com/) / [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) / Smile.io vs Yotpo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 3, 2026 # Smile.io vs. Yotpo: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 3, 2026 # Smile.io vs. Yotpo: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/customer-loyalty/smile-io-profile/) [Smile.io](https://www.softwareadvice.com/customer-loyalty/smile-io-profile/) 4.9 [(67)](https://www.softwareadvice.com/customer-loyalty/smile-io-profile/reviews/) Starting Price $15.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Smile.io Based on 67 reviews - Top use case: Customer Loyalty (66%) 89% of users recommend this product [](https://www.softwareadvice.com/marketing/yotpo-profile/) [Yotpo](https://www.softwareadvice.com/marketing/yotpo-profile/) 4.5 [(376)](https://www.softwareadvice.com/marketing/yotpo-profile/reviews/) Starting Price $199.00per month Free trial Free version Pros: - Customer support - Ease of collecting reviews Cons: - Pricing - Navigation Who uses Yotpo Based on 376 reviews - Popular among: Small businesses - Most common industry: Retail, Consumer Goods & Services (55%) - Top use cases: Review Management (18%), Customer Experience (6%) and Customer Loyalty (6%) 72% of users recommend this product [](https://www.softwareadvice.com/customer-loyalty/smile-io-profile/) Smile.io 4.9 [(67)](https://www.softwareadvice.com/customer-loyalty/smile-io-profile/reviews/) [](https://www.softwareadvice.com/marketing/yotpo-profile/) Yotpo 4.5 [(376)](https://www.softwareadvice.com/marketing/yotpo-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.9 Based on 67 reviews Ease of use 4.9 Value for money 4.7 Customer support 4.8 Functionality 4.7 4.5 Based on 376 reviews Ease of use 4.4 Value for money 3.9 Customer support 4.5 Functionality 4.4 Looking for better value for money? Ask an advisor for high-rated alternatives Looking for better value for money? Ask an advisor for high-rated alternatives Looking for better value for money? Ask an advisor for high-rated alternatives ## User interface * * * ## Key features Features selected based on 443 reviews from Customer Experience * * * Campaign Management N/A Customer Activity Tracking 4.8 eCommerce Management 4.6 Gamification 4.4 Membership Management 4.7 Multi-Channel Marketing 4.7 Campaign Management 4.4 Customer Activity Tracking N/A eCommerce Management N/A Gamification N/A Membership Management N/A Multi-Channel Marketing N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ HubSpot CRMNot enough reviews ](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)[ KlaviyoNot enough reviews ](https://www.softwareadvice.com/marketing/klaviyo-profile/)[ MailchimpNot enough reviews ](https://www.softwareadvice.com/crm/mailchimp-profile/) [ BigCommerceNot enough reviews ](https://www.softwareadvice.com/ecommerce/bigcommerce-profile/)[ RemarketyNot enough reviews ](https://www.softwareadvice.com/marketing/remarkety-profile/)[ Adobe CommerceNot enough reviews ](https://www.softwareadvice.com/inventory-management/magento-commerce-profile/) ## Reviews * * * VR Verified ReviewerE-Commerce ManagerRetail, 11-50 employees "The Gift Cards and Review Feedback features help attract customers and improve satisfaction, while the Campaign Marketing tools support targeted promotions." Feb 27, 2026 JE Jenna E.Marketing ManagerApparel & Fashion, 11-50 employees "We've experienced issues when updates were made to our POS system, and it took us off guard." Mar 2, 2026 NM NATASHA M.ControllerRetail, 11-50 employees "The reporting was very efficient, you could drill down into a customer portfolio and see all the earned/spent points at any given time." Oct 6, 2025 VR Verified ReviewerSr Manager, Digital MarketingMarketing and Advertising, 11-50 employees "SMS is not competitive with dedicated tools." Apr 10, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Guusto vs Smile.io](https://www.softwareadvice.com/hr/guusto-profile/vs/smile-io/)[Kangaroo vs Smile.io](https://www.softwareadvice.com/contest/kangaroo-profile/vs/smile-io/)[Trustpilot vs Yotpo](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/vs/yotpo/)[TrueReview vs Yotpo](https://www.softwareadvice.com/reputation-management/truereview-profile/vs/yotpo/) Smile.io vs Yotpo - 2026 Comparison - Software Advice