About SpotOn Loyalty

SpotOn Loyalty is a cloud-based solution that helps small to midsize businesses retain customers via customizable rewards. The Poynt module enables users to accept payments, collect customer information, check loyalty points and redeem rewards on a centralized platform.

SpotOn Loyalty's integrated POS tool allows businesses to synchronize transaction data with customer loyalty programs, streamlining the reward accumulation and collection process. Administrators can utilize multiple template layouts to send automated notifications regarding special deals and time-sensitive offers to customers via email, Facebook and Twitter. Additionally, businesses can use customer data to sort buyers into groups, facilitating personalized deals, rewards and marketing campaig...


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Supported Operating System(s):

Web browser (OS agnostic)

4 Reviews of SpotOn Loyalty

Overall rating

4.75 / 5 stars

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April 2020

Beth from The Vape Spot

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Very happy I made the switch

Overall I’m very happy with the software as well as customer service and the pricing. The pricing is a lot cheaper than we were paying with clover. Very glad that we made the switch. I’ve also referred people and have received money for referrals.

Pros

I love the size and mobility of the POS system that we selected. I love the loyalty program as well as the email marketing campaign’s that we get to use now. I love how helpful and fast customer service has been as well as [SENSITIVE CONTENT HIDDEN] who is our contact that I use locally.

Cons

The only thing I don’t like about the system is in order to use the spot on loyalty program you have to do it in the spot on app instead of the register app and the spot on app doesn’t let you use the barcode scanner so you kind and f have to make a choice if you want to scan items or use the loyalty program on the actual POS system.

April 2020

David from David’s pizza bar & Grill

Company Size: 11-50 employees

Industry: Restaurants

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Best credit card machine and register!

It made my job way easier and I was able to increase my sales!

Pros

How I’m able to advertise for not an extra cost, how I’m able to keep up with sales from home, how I can go back to any transaction, etc...

Cons

Honestly I love everything about spot on!

November 2019

David from Kainos Team

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

November 2019

Spot-On for Customer Loyalty

We were able to reward our repeat customers with a means of giving them discounts after 10 purchases. I know some customers are saving up their points for when we have sales, so they can maximize their overall spending

Pros

I like that it does it is to be used at the cash register as customer pays, and that it affords us with a low start-up costs means to reward our repeat customers.

Cons

It is not a wholly integrated software with our POS. It requires a stand alone reader.

April 2020

Michael from Gameroom Gallery

Company Size: 1 employee

Industry: Security and Investigations

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Stay in touch! It’s easy!!!!!

Pros

So being a dinosaur in today’s business, I’ve had to stretch right to do business. Digital loyalty allows me to access my existing database, build on it every day and now I feel like I can blanket my customers with new information that will keep them coming back to experience new ways to have fun at home. I customize design re-level 35 and $40,000 more than that I design so most of my customers leading edge ways to entertain their family and extended family. They want to live life to the max and I am their “go to Guy” because I stay in touch with them digital loyalty.

Cons

No negatives. Really. I am grateful for this product.