# LoyaltyStream Software Reviews, Demo & Pricing - 2026 > Review of LoyaltyStream Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-loyalty/stream-loyalty-profile --- [Home](https://www.softwareadvice.com/) / [Customer Engagement Software](https://www.softwareadvice.com/crm/customer-engagement-comparison/) / LoyaltyStream Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/customer-loyalty/stream-loyalty-profile/reviews/) # LoyaltyStream 2026: Benefits, Features & Pricing Wondering if LoyaltyStream is right for your organization? Our Customer Engagement Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview LoyaltyStream 4.9 [(13)](https://www.softwareadvice.com/customer-loyalty/stream-loyalty-profile/reviews/) Pricing Starting at £1.00 per month ### About LoyaltyStream LoyaltyStream stands out as the ultimate solution for B2B companies aiming to boost revenue, enhance customer loyalty, and meet customer acquisition objectives. Our modular and scalable SaaS platform empowers you to design personalised, individual campaigns or implement enduring loyalty strategies. Optimise your customer experience with a customisable microsite designed to your specifications, or employ our APIs to launch campaigns via your own channels. CAMPAIGNS AND CUSTOMER TARGETING LoyaltyStream empowers you to tailor campaigns specifically designed to influence behaviours. Offering 14 loyalty and 5 bonus campaigns, you can shape the program to focus on what matters most: acquisition, retention, or growth. The KEEP, GROW, and WIN strategies provide straightforward targeting through our intuitive campaign wizards. Wondering if LoyaltyStream is right for your organization? Our Customer Engagement Software selection experts can help you in 15 minutes or less. ## LoyaltyStream User Interface ## Popular LoyaltyStream Alternatives Main Product LoyaltyStream 4.9 [(13)](https://www.softwareadvice.com/customer-loyalty/stream-loyalty-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.92Value for money - 4.83Customer support - 4.77Functionality Pricing Starting at £1.00 per month Get Price Alternative Product [Guusto](https://www.softwareadvice.com/hr/guusto-profile/) 4.9 [(3688)](https://www.softwareadvice.com/hr/guusto-profile/reviews/) Ratings Breakdown - 4.90Ease of use - 4.90Value for money - 4.88Customer support - 4.88Functionality Pricing Starting at $4.80 per month Get Price Alternative Product [Kangaroo](https://www.softwareadvice.com/contest/kangaroo-profile/) 4.9 [(250)](https://www.softwareadvice.com/contest/kangaroo-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.58Value for money - 4.92Customer support - 4.68Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [RepeatMD](https://www.softwareadvice.com/salon/repeatmd-profile/) 4.4 [(190)](https://www.softwareadvice.com/salon/repeatmd-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.22Value for money - 4.30Customer support - 4.35Functionality Pricing Available upon request Get Price Alternative Product [ReadySTORE Gift Card and Loyalty](https://www.softwareadvice.com/customer-loyalty/gift-card-profile/) 4.8 [(39)](https://www.softwareadvice.com/customer-loyalty/gift-card-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.50Value for money - 4.54Customer support - 4.69Functionality Pricing Starting at $20000.00 one time Get Price Alternative Product [Tango](https://www.softwareadvice.com/crm/tango-card-profile/) 4.8 [(527)](https://www.softwareadvice.com/crm/tango-card-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.78Value for money - 4.60Customer support - 4.67Functionality Pricing Available upon request Get Price ## LoyaltyStream Pricing and Plans Starting price: £1.00 per month Free Trial Free Version LoyaltyStream Trial £1.00 per user, per month Plan includes: - Customisable Microsite for Members - 1 Loyalty Campaign - 1 Welcome Bonus - Segmentation Options - Digital Loyalty Wallets - Insights Dashboard and Reports LoyaltyStream Lite Pricing available upon request Plan includes: - Points for Spend or Points for Product Campaigns - 3 Bonus Campaigns - Customisable Microsite for Members - Segmentation Options - Digital Loyalty Wallets - Communications Suite - Insights Dashboard and Reports - Administration Portal LoyaltyStream Classic Pricing available upon request Plan includes: - Points for Spend or Points for Product Campaigns - 3 Bonus Campaigns - Customisable Microsite for Members - Segmentation Options - Digital Loyalty Wallets - Communications Suite - Insights Dashboard and Reports - Administration Portal LoyaltyStream Premium Pricing available upon request Plan includes: - 17 Loyalty Campaign Options - 5 Bonus Campaigns - Gamification - Customisable Microsite for Members - Segmentation Options - Communications Suite - Digital Loyalty Wallets - Administration Portal - Insights Dashboard and Reports Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## LoyaltyStream Features - Popular features found in Customer Engagement Communication Management Customer History Feedback Management Live Chat Multi-Channel Communication Reporting/Analytics - More features of LoyaltyStream Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Campaign Analytics Campaign Management Campaign Planning Churn Management Client Portal Content Creation Content Management CRM Customer Activity Tracking Customer Database Customer Portal Customer Profiles Customer Segmentation Customer Surveys Customizable Branding Customizable Fields Customizable Reports Customizable Templates Discount Management Email Management Email Marketing Engagement Tracking Event Triggered Actions Gamification Gift Card Management Loyalty Cards Loyalty Program Member Portal Membership Management Monitoring Multi-Campaign Multi-Channel Marketing Multi-Language Performance Metrics Promotions Management Real-Time Analytics Real-Time Data Real-Time Reporting Referral Tracking Rewards Management SMS Marketing Social Promotion Survey/Poll Management Surveys & Feedback Third-Party Integrations Transaction History Visual Analytics ## LoyaltyStream Integrations Freshdesk Integration rated undefined from -1 review SendGrid Integration rated undefined from -1 review Freshcaller Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review ## LoyaltyStream User Reviews Overall Rating 4.9 Ratings Breakdown 5 92% 4 8% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.9 Customer support 4.8 Functionality 4.8 Jane B. Verified reviewer Marketing and Advertising Self-Employed Used monthly for less than 12 months Reviewed February 2024 LoyaltyStream - turning customers into fans 5 LoyaltyStream is a reliable, customisable, and engaging loyalty platform with an extremely user-friendly interface, which is designed to make it easy for both businesses and customers to navigate. Its ability to integrate with other systems allows for the tracking of customer purchases and engagement to effectively fulfil B2B reward loyalty and also provides businesses with access to analytics to track the effectiveness of the programme. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is easy to use and provides benefits such as the ability to: 1. Configure a wide range of campaigns 2. Personalise campaigns and communications 3. Target different member activities 4. Track transactions and customer behaviours 5. Offer rewards and incentives Cons: We haven't come across any negatives and Stream is always open to development ideas. Read More RB Rachel B. Verified reviewer Marketing and Advertising Self-Employed Used monthly for less than 6 months Review source Reviewed July 2024 The B2B loyalty platform I wish I had 10 years ago 5 My experience has been fantastic, LoyaltyStreem understand this sector and have developed a programme that delivers for customers and businesses. After 20 years in client side marketing, businesses need solutions that help make them more efficient and make their lives easier. Just get a demo, what have you got to lose. Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: LoyaltyStream is designed specifically for B2B audiences. When I first starting sourcing B2B loyalty solutions over 10 years ago there was nothing that met the needs of the B2B market in this way. The license set up makes it easy for a company to launch a loyalty/engagement platform without the upfront investment. Cons: I have found it difficult to find fault to be honest, every question I've asked from my experience of specifying, sourcing, and managing a B2B loyalty programme has been addressed with their solution. For some organisations, the level of what is possible could be overwhelming, just start with the key modules and build out as you learn. Vendor Response Thank you so much for your lovely review Rachel. It is always great when people who have such experience in the industry recognise the benefit it can bring to businesses. Your point about starting with the key modules and expanding from there is key—it’s all about making the most of the platform at a comfortable pace both for the business and the members. Replied July 2024 Read More KM Kristi M. Verified reviewer Wholesale Self-Employed Used weekly for less than 6 months Review source Reviewed January 2025 Easy to use and navigate 5 Great, easy to use and navigate. Highly recommend Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: How organized it is. Easy to use and navigate Cons: I like everything about it. I can’t think of anything I would change Reasons for switching to LoyaltyStream This is easier and with ship you have to check it doesn’t tell you when loyalist is met Read More AB Anne B. Verified reviewer Automotive 10000+ employees Used daily for less than 2 years Reviewed November 2023 Stream Loyalty 5 We have spent a lot of time taking the off the shelf product and making bespoke changes. This has created a large learning curve for both myself and the stream team. They have never said we can't do it - only let us take away and see how we make it work. It is great to work with a team that embrace ideas and provide a can do attitude. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We use the platform to provide flexibility, variety and self management of many reward programs that are used for both internal and external customers. This allows us to reach multiple customer segments with targeted campaigns whilst self management of budgets and rewards. Cons: The terminology can be confusing and sometimes the reporting descriptions have not met what is being shown on the reports. Reasons for choosing LoyaltyStream The options available as well as the team. They work as consultants and not as a software company - even though they are this. Reasons for switching to LoyaltyStream We still have a program with the above but chose not to develop the new ones with them but use Stream Vendor Response Hi Anne, Thank you so much for your review and for your comments. I will take the reporting and terminology feedback to our next product meeting and discuss how this could be improved. Thanks Melanie Replied November 2023 Read More BE Brigitte E. Verified reviewer Retail 1001-5000 employees Used daily for more than 2 years Reviewed November 2023 City Plumbing Rewards Programme 4 We have come a long way together with developing and enhancing our programme and I feel that we need to re-engage with an update of things to come and things to go Ratings Breakdown 3 Ease of use 3 Customer support 3 Functionality Pros: defined call out plans , loyalty rewards for spending customers Cons: non visibility to all colleagues as to what our customers can redeem their points for Vendor Response Hi Brigitte, Thank you so much for your review. We have taken your feedback on board about the visibility of rewards for all colleagues and will discuss in our next product meeting. Your account team will keep you updated on the progress of any developments. Thanks Melanie Replied November 2023 Read More AM Anna M. Verified reviewer Farming 51-200 employees Used weekly for more than 2 years Reviewed July 2024 Great team, would recommend 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The team are great, easy to work with and created a great website Cons: Some of the design functions common in applications like Wix are not available. Vendor Response Thank you for your review Anna and your recommendations for the design functions. The team have recently developed and deployed a new content management system that does provide all of the same functionality as other applications. I will ask your Account Manager to reach out to demonstrate the new functionality. Replied July 2024 Read More CK Craig K. Verified reviewer Management Consulting Self-Employed Used daily for less than 12 months Review source Reviewed October 2023 Excellent service & product to match 5 I worked with the team at Stream to help roll out a loyalty program for one of my clients Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Managed service was extremely helpful Excellent dedicated teamGreat supportHuge range of rewards Cons: Nothing - they were very responsive and their strategy input was of the highest quality Vendor Response Hi Craig Thank you so much for your review. We really enjoyed working with you and hope we get to work with you again on another project. Thanks Melanie Replied November 2023 Read More KB Kati B. Verified reviewer Management Consulting 2-10 employees Used daily for less than 2 years Reviewed October 2023 Great loyalty platform for B2B customers 5 Excellent Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The team at LoyaltyStream were brilliant to work with. Very knowledgable and a pleasure to deal with. Cons: There isn't anything that I didn't like. Vendor Response Thank you so much for your positive review Kati. It has been a pleasure working with you and we are really pleased that you liked LoyaltyStream. Replied October 2023 Read More DC Diana C. Verified reviewer Environmental Services 11-50 employees Used monthly for less than 2 years Reviewed July 2024 Great first time experience with a loyalty organisation 5 Really positive journey to get our volunteer reward shop up and running. Stream were amazingly patient with us and let us take our time to get to the desired end result. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Really customised and bespoke service and the team took time and energy to really understand our business. Cons: Trying to keep up with all of the jargon! Remember we are not all so great at technical stuff! Vendor Response Thanks for your review Diana and the reminder about the jargon. We are thrilled to have been able to help you get this project off the ground and look forward to supporting Chiltern Rangers with any ongoing loyalty work. Replied July 2024 Read More Mark T. Verified reviewer Consumer Electronics 51-200 employees Used monthly for free trial Reviewed March 2024 great interface and expert team 5 excellent , worth the investment and great consultancy around the service Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: ease of use of interface. excellent knowledge and expertise of team around loyalty schemes and learnings Cons: nothing really, also team are really professional and helpful Vendor Response Hi Mark, Thank you so much for your positive review. We are thrilled that you have found your free trial a positive experience and hope to welcome you as a customer once you have completed your evaluations. Replied March 2024 Read More Showing 1 - 10 of 13 Reviews [See All Reviews](https://www.softwareadvice.com/customer-loyalty/stream-loyalty-profile/reviews/) ## Other Top Recommended Customer Engagement Software [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) **4.3** (167) Recently recommended **44** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (6978) Recently recommended **26** times [SAP Customer Experience](https://www.softwareadvice.com/crm/sap-customer-experience-profile/) **4.3** (245) Recently recommended **22** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **10** times Stuck Between Options? Our experts can help you compare LoyaltyStream with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice