SumUp vs Kangaroo

RATING:

4.5

(1394)

SumUp has 1394 reviews and a rating of 4.55 / 5 stars vs Kangaroo which has 112 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (1394)
4.7 (112)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 22, 2024
May 28, 2024
Pros/Cons
  • Pros

  • The app design is simple and clean, and very user friendly. It didn't take me long to get our payment system up and running with SumUp.
  • The best things about SUMUP are the low interest rates, the buyer installment options, the option to split the fees between seller and buyer and the ease of use of the application.
  • Cons

  • This happens in maybe 1 in 20 transactions, and most customers are understanding about it. Still, it can be a bit annoying.
  • Everything the worst company ever I have used disgusting customer service.
Read all user reviews
  • Pros

  • It is easy to use and set up a campaign for customers. It is easily integrated into my POS and I can redeem my clients rewards points with an ease.
  • The software is very easy to use for the consumer at the store register and makes onboarding more likely. The support team has been very good so far.
  • Cons

  • My major complaint to the company was the layout on the administrator's website.
  • A three tier pricing plan needs to be developed with reoccurring charges.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos